New York Feedback

NY - 18288 US 11, Watertown - 10/13/22

Very caring people and keeps you informed as your car is repaird

Jackelyn B

NY - 1500 Niagra Falls Blvd, Tonawanda - 10/11/22

Great service, they made it really easy for me and went above what I was expecting. When my rental was about to be up, one of the ladies called them for me to tell them that wasn't the right date on the agreement. I work crazy hours so, it was nice not to have to deal with that. Everyone is super friendly.

Anjolie I

NY - 328 Grant Ave, Sennett - 10/3/22

Great service and wonderful staff!

JULIE B

NY - 7000 W Main Rd, LeRoy - 9/30/22

I was very impressed with Gerber Collision. My car was an absolute mess and I can't even tell that anything was wrong. They did a fantastic job rebuilding my car and Jennifer was constantly keeping me up to date on it's progress and was terrific explaining every detail to me. For the amount of damage I was pleasantly surprised on how quickly my car was finished. I will definitely recommend Gerber Collision to my friends & family. Thank you for your excellent workmanship!

Deborah S

NY - 15 Elmgrove Park, Rochester - 9/28/22

Hello everyone :) I wanted to take this opportunity to publicly acknowledge Mr. Kyle. From the first day my vehicle was brought to Gerber, he provided me with updates on my vehicle at least 2x weekly. He was always willing to listen to me and was very knowledgeable of his field of work. Kyle welcomed me with a warm smile and was compassionate and understanding. If the world had more Kyles' , it sure would be a much brighter place to live in!! I appreciate him and I surly hope you folks value him because his shoes would be extremely hard to fill!!! WAY TO GO KYLE, YOU ARE GERBERS' SHINING STAR...MINE TOO!!!!!

Angelika Marie A

NY - 15 Elmgrove Park, Rochester - 9/28/22

For this to have been a bad accident my guy took great care of me. I didn't have to worry about anything. I was handled with lots of care and I appreciated it very much.

LaChaundra R

NY - 18288 US 11, Watertown - 9/27/22

In spite of challenging delays due to the supply chain disruptions, the Watertown Gerber team did their best to get our deer-smashed Honda repaired in a timely manner. The car looks fantastic and drives perfectly. Their excellent communication --every Tues & Thurs calls without fail was really appreciated.

Sue P

NY - 601 Erie Blvd W, Syracuse - 9/27/22

Great costumer service !

Shanicqua R

NY - 15 Elmgrove Park, Rochester - 9/21/22

Daniel was very helpful & brought my car back to life. The service was amazing and I know it was Daniel's intent to return my car the way it was and I am very grateful.

Hector R

NY - 1500 Niagra Falls Blvd, Tonawanda - 9/19/22

gave us updates every step of the way.

Rich S

NY - 2 Railroad Ave, Victor - 9/12/22

Good service whole way through.

Michael B

NY - 280 Monroe Ave, Rochester - 9/1/22

Friendly, professional, good workmanship

James B

NY - 18288 US 11, Watertown - 8/27/22

Excellent Service- took longer then expected but worth the wait

Cindy A

NY - 601 Erie Blvd W, Syracuse - 8/18/22

Terrific! I got rear-ended and took my car to Gerber. They took time to assess the damage and discuss a plan and promised to make it look like new. To my pleasant surprise, when I went to pick up my car a few days later, it did look like new! Making it look like new means making it look even better than before the accident. They even went above and beyond returning my car to me cleaner inside and out than it was when they got it. Great work! Thank you Kevin & the rest of the crew. I hope and pray I never find myself in another accident for as long as I live but if I do, I'll be sure to go back to the folks at Gerber. Truly professional-level work and very pleasant people. Who can ask for more?

Javier R

NY - 18288 US 11, Watertown - 8/18/22

Everyone was very nice and professional! They did a great job keeping me updated and an awesome job on the car !

Abigail C