Naperville, IL - 900 E Ogden Ave
IL - 900 E Ogden Ave, Naperville - 3/6/13
Excellent service. Very friendly over the phone and at facility. Explained all steps of repair. I would highly recommend this service to anyone.
IL - 900 E Ogden Ave, Naperville - 2/6/13
I had never used Gerber before but decided to try them after hearing a recommendation. I was very pleased with the work done and how quickly the repairs were finished. I recently moved to the area and am happy I found a good car repair place.
IL - 900 E Ogden Ave, Naperville - 1/25/13
Joe Swanson @ Gerber's in Naperville was incredibly helpful. My car was totaled but driveable, and the side view mirror was needing repair as it was dangling on the side of the car. Unfortunately, as it was totaled and we had not fully paid it off, no insurance money was going to be offered, but we could keep the car. We live in Texas and my daughter is attending a local College close to Naperville. She was driving back to school from Christmas break and was involved in an accident without injury. She took it to Gerber as it was an USAA approved facility. She was treated with care and respect and was even given a ride by Joe back to college at her dorm 20 minutes away. This situation,as you could imagine, is a nightmare for parents, especially for a Dad who feels helpless 900+miles away. Joe, however worked with us, put us at ease, and ... read more
IL - 900 E Ogden Ave, Naperville - 1/25/13
Fast and excellent service. Very friendly receptionist made the visit pleasant.
IL - 900 E Ogden Ave, Naperville - 1/2/13
Excellent and friendly service. I would recommend these folks to family and friends
IL - 900 E Ogden Ave, Naperville - 12/29/12
Good job.
IL - 900 E Ogden Ave, Naperville - 12/29/12
Nice job
IL - 900 E Ogden Ave, Naperville - 12/8/12
OMG!!I Joe and his team at Gerber exceeded my expectations. I am in the service industry. I can be very critical of service providers since this is how i earn my living. However, I was extremely pleased with the professionalism and the high level of service that this shop showed me through out this entire experience. They even finished my car repairs four days early. I would go back to joe in a heart beat.
IL - 900 E Ogden Ave, Naperville - 11/2/12
Nice job. Called me to keep me posted on the car.
IL - 900 E Ogden Ave, Naperville - 10/25/12
Everything was wonderful from the 1st phone call to the time I entered the shop. The receptionist was friendly , helpful and knowledgeable. My car was restored to it's original beauty. I love it again. Thank you to Joe and your great staff
IL - 900 E Ogden Ave, Naperville - 10/22/12
I was completely satisfied with the service I received, and especially the friendly customer service I received from both Michelle at the front desk, and Joe Swantek, the General Manager. Even though I've had work done at the same shop before, and I was very satisfied with the workmanship and service in the past, Michelle and Joe knocked it out of the park this time! It's very reassuring to feel that you can trust the crew who is effecting the repairs on your car, and Gerber does a great job with that. Thanks! Tom Bruhn
IL - 900 E Ogden Ave, Naperville - 10/16/12
Very pleased with the level of service and communication. The workmanship was exellent.
IL - 900 E Ogden Ave, Naperville - 10/13/12
Joe provided great service. The team looked over my vehicle, gave me an estimate, and provided the service in the time and budget they said they would. I would definitely recommend the Gerber on Ogden Ave in Naperville.
IL - 900 E Ogden Ave, Naperville - 10/5/12
We had previously had a repair job done at Gerber, and when we were recently in an accident and asked by the insurance company if we had a preference for repairs, we mentioned Gerber and were happy to hear they were on the company's list of approved shops. From the minute I took the car in for an estimate to the time I picked it up, the service was excellent and the whole process was easy and fast. Gerber even made all the arrangements for a rental car to pick me up and drop me off. The car was completely cleaned and vaccuumed, and I can say I could not have been more satisfied. A very good experience. Thank you.
IL - 900 E Ogden Ave, Naperville - 10/2/12
Out of all my years of trying and testing different repair shops I have never been so absolutely and utterly satisfied than when I went to Gerber Collision and Glass. I will NEVER go anywhere else and I STRONGLY recommend this to anyone looking for the HIGHEST level of QUALITY repairs and EXTREMELY friendly customer service. They were quick and updated me constantly on how repairs were going!
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