Naperville, IL - 1880 La Salle Ave
IL - 1880 La Salle Ave, Naperville - 10/25/21
My Mazda 3 had some cosmetic damage on the front bumper and grille. It wasn't much but we wanted it buffed and painted. The estimator gave us a very fair quote and the gal at the front was very nice and hospitable. The entire process was seamless and professional. Once I received the repairs car, I couldn't have been happier with the job they did. They made it look brand spanking new and you'd never know it needed cosmetic repairs on the front. Thanks for everything you did for my Mazda. I appreciate it.
IL - 1880 La Salle Ave, Naperville - 10/4/21
Body Repairs were completed rapidly and thoroughly. Lynn, McKinley & Rick were all very helpful! I would not hesitate to recommend their great service!
IL - 1880 La Salle Ave, Naperville - 9/22/21
Very helpful will definitely return!
IL - 1880 La Salle Ave, Naperville - 8/26/21
McKinley and Team are Awesome! They all communicated very well from start to finish. Great Service!!!!! Thank you!
IL - 1880 La Salle Ave, Naperville - 7/1/21
We were victims of the tornado on June 20. McKinley, Rick & Ray went out of their way to repair our windshield quickly while keeping us informed on the progress of the windshield as it was being worked on. We highly recommend them!
IL - 1880 La Salle Ave, Naperville - 6/7/21
I am a repeat customer with Gerber. Just wanted to say the I was assisted last week by McKinley B. He is a great customer care person and in the future if needed I will return to Gerber. I have also recommended Mr. B. and Gerber to my friends. Thank you for being there!
IL - 1880 La Salle Ave, Naperville - 4/22/21
Car looks good as new!
IL - 1880 La Salle Ave, Naperville - 12/7/19
Unfortunately someone hit my car on a parking lot, and I needed two doors replaced. Nick was my estimator on this one, and he was truly a pleasure to work with. He is very communicative, kind, and did an amazing job. Customer service at Gerber never fails to disappoint either. The phone is answered every time, and Erin at the front desk is very kind and helpful. My car looked brand new after the work was done, more work being done now - but I wouldn't go anywhere else. Thank you for making an unpleasant experience a little bit easier. :)
IL - 1880 La Salle Ave, Naperville - 11/24/18
Jason was fantastic very personable, professional and caring. I will definitely recommend or come back for further service if needed but hopefully I won't need to again.
IL - 1880 La Salle Ave, Naperville - 11/18/18
Good service
IL - 1880 La Salle Ave, Naperville - 11/5/18
Lucy was outstanding
IL - 1880 La Salle Ave, Naperville - 10/16/18
Thank you so much Jason, Andrea and Simon. I received outstanding care and service. So professional and so polite! I would recommend everyone to go there. They made a " not so nice experience" very easy to manage.
IL - 1880 La Salle Ave, Naperville - 10/6/18
great service and completed earlier than estimated
IL - 1880 La Salle Ave, Naperville - 9/8/18
My appointment is 11:00 today. When I pull my car in garage, Alejandro is waiting on the side (efficient). My car (Lexus ES 350) got scratched on the right side at 4 panels by my garage door. Alejandro checked a little bit, then tried to use some magic liquid rub it and then other liquid to clean it. Finally my car body is like new! I appreciate his work very much. And I ask how much I should pay. He said "have a nice day". I am so moved, not only because the 40 minutes work is free, I appreciate his valuable knowledge and kind attitude, compare with other estimator in another auto body store. They told me some panel need to replace, need two weeks stay in store and priced at $ thousands! Thanks Alejandro!!
IL - 1880 La Salle Ave, Naperville - 8/15/18
I was very pleased that I was kept informed as to the progress of the repairs. Lucero A. called me as promised at least twice a week. When we picked up our vehicle, it was looking better than we expected. Gerber did a great job. Hopefully I never need a collision repair again but if I do, Gerber will be my first call.
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