Muskegon, MI - 1908 E Sternberg Rd
MI - 1908 E Sternberg Rd, Muskegon - 1/13/22
The service was great! Matt W. was our contact and he was personable, honest, and always communicating. My car was in the shop a few more weeks than expected because a part wasn't available, but he was honest and up front about it and let us know what they were doing to find a solution. *note - our insurance company was not listed as an option.
MI - 1908 E Sternberg Rd, Muskegon - 9/13/21
Fantastic Service from scheduling, checkin and checkout. A very pleasant staff focused on customer service. The actual service was completed according to the agreed upon schedule and the end product was beautiful. I feel like I have a new car!
MI - 1908 E Sternberg Rd, Muskegon - 6/30/21
I was extremely impressed with the level of customer service I received from start to finish! My car was done earlier than anticipated so that was a bonus. The repairs seem to be flawless. They even cleaned front floor mats and the cargo area mat! I will use Gerber again in the future if I have the need and will highly recommend them! Thank you all for a job well done! You are appreciated!
MI - 1908 E Sternberg Rd, Muskegon - 5/26/21
Took almost 6 weeks to get in but once in they did an excellent job in a very timely manner
MI - 1908 E Sternberg Rd, Muskegon - 7/28/20
They did a great job and it all went through our insurance very easy process overall!
MI - 1908 E Sternberg Rd, Muskegon - 7/15/20
My car looked beautiful and the staff kept in contact with me the whole time regarding the status of my car. Excellent service.
MI - 1908 E Sternberg Rd, Muskegon - 4/25/20
My husband hit a car with my van and it did a ton of damage to the front. After Gerber worked on our car - looks amazing and beautiful. You would never know there was any accident. They were easy to work with and professional. Would use them again for sure and will recommend to friends!
MI - 1908 E Sternberg Rd, Muskegon - 3/28/20
Our process was seamless. We received text updates on there progress of the car repair. They spoke with our insurance company initially and then again when additional repairs were needed. The car came back to us cleaned and fixed very well. Highly recommend
MI - 1908 E Sternberg Rd, Muskegon - 6/13/17
What a wonderful job, professional and experienced team, I will defiantly go back to them, and my story goes on. I've shared my experience with everyone I work with. GREAT JOB, and thank-you so much
MI - 1908 E Sternberg Rd, Muskegon - 1/15/17
I just want to thank everyone at Gerber for the excellent work and the paint job on my van's door. And most of all, you guys washed and detailed my van, and I have never seen my van that Shiney and clean except when it was brand new. Thank you for going above and beyond my expectations and getting it done so quickly.
MI - 1908 E Sternberg Rd, Muskegon - 12/14/16
The associates at the shop are so kind and even called my insurance company to get my deductible removed!!! They cleaned the inside of my truck and truly made me feel great about having them fix my truck. I will only go to Gerber from now on and will tell all my friends and family. I am beyond happy with the service and my truck looks amazing!!! :)
MI - 1908 E Sternberg Rd, Muskegon - 12/8/16
Excellent service and quality of work. Nobody likes the inconvenience of having an accident and needing car repairs, but everyone at Gerber was helpful and professional from start to finish. They made it as stress-free as possible. Work was completed on the day it was promised. We have used Gerber Collision before, and will do it again if the need should arise!
MI - 1908 E Sternberg Rd, Muskegon - 12/8/16
Very polite and thorough staff. Quality work done on my car on three different occasions. Will recommend to others for sure!
MI - 1908 E Sternberg Rd, Muskegon - 12/1/16
They did a great job. Thank you.
MI - 1908 E Sternberg Rd, Muskegon - 12/1/16
Excellent customer service. A great group of individuals to work with because of their professionalism, attention to detail and efficient work ethic.
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