Milwaukie, OR - 16420 SE McLoughlin Blvd
OR - 16420 SE McLoughlin Blvd, Milwaukie - 9/30/22
This review is for Francisco, Francisco was a pleasure to work with, not only was he professional but also personable and friendly. Navigating a high stress situation like getting your car fix and dealing with insurance companies rarely go well and as a customer you don't feel heard. However, luckily for me Francisco was the worker assigned to my case. He was attentive in letting me know what was going on, left messages when I couldn't answer calls and finished my car earlier than expected. I had a really positive experience working with Francisco and I'd like to put in writing what a great worker Gerber has.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 12/9/21
Matt M. has been an excellent professional assistance to us in the repair of our vehicle. Just picked it up today and the job they did is beyond our expectations. We highly recommend this shop. Customer service from the very 1st phone call was helpful kind professional and productive. Something that we rarely see anymore these days. Several years ago we had a windshield replaced here and they were excellent then too!
OR - 16420 SE McLoughlin Blvd, Milwaukie - 12/17/19
The car was fixed properly and on time as well. The car has no problem after fixing.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 9/25/19
This place was recommended to us by our insurance as a repair shop for damage that was done to my Audi in result of a vandalism. We were assigned 1 person who worked with us from start to finish. John at Gerber is super friendly and knowledgeable. He guided us through the entire process and provided updates every couple of days on all repairs and progress of our car. We expected that repairs will take few weeks at least but they got our car done in a little over a week. It looked brand new and we are so happy with their work! I will recommend this place to anyone looking for a body shop. Way to go Gerber on McLoughlin!!!!:)
OR - 16420 SE McLoughlin Blvd, Milwaukie - 7/24/19
I brought my 2019 Honda CRV to Gerber after rear end collision. Damage was not severe but you would think I was their most important customer. Tony handled my repair and it was completed to look like new. Paint was perfect and Honda parts were used. They were thorough and checked every detail to make sure all parts that were needed got replaced. My questions were answered and the lifetime warranty gives peace of mind. Hopefully, I won't need to go through this again but if I do, Gerber is my first choice.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 11/27/18
Got my car back in better than new condition. Very pleased with the friendly service here!
OR - 16420 SE McLoughlin Blvd, Milwaukie - 10/28/18
OR - 16420 SE McLoughlin Blvd, Milwaukie - 8/7/18
Gerber did a fantastic job getting my car to look 100% again. They kept us updated on the progress with the repairs.! This was very much appreciated. Thank you Gerber Collision
OR - 16420 SE McLoughlin Blvd, Milwaukie - 5/23/18
From the start everyone was extremely helpful and took care of everything for me. They did a great job on the car and it was done faster than I'd expected.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 5/15/18
Everyone was very friendly, courteous, and helpful. Work was done on time and well. Would go there again with out question, and would recommend to anyone.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 3/8/18
excellent body work, quick turnaround, appreciated the interior cleanup as well.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 2/14/18
Fernando P. is great to work with he gave me daily updates on how far they had got on my repair. At one point he gave me a date that was the same day I had a very important appointment so I asked for the following day and the next thing I know he had called a day earlier and it was finished WOW he went the extra mile and had his guys finish ahead of time and when I did get it back I was very pleased on how good they did on everything real nice top notch job and a day ahead of time many thanks to him and his crew. I hope I never have to come back but if I do I know that I will be taken good care of.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 1/17/18
I was the victim of a rear end hit and run collision. The people at Gerber were friendly , super efficient and took good care of my 2016 Honda Odyssey. Fernando P. was the Estimator I worked with and he gave me email and text updates on a regular basis. He was quick to contact me if I had questions. I would recommend them to anyone. Also, The Honda Dealership I purchased the van through referred me to Gerber. THANKS GERBER! Excellent service. If I could, I'd give more than 5 stars.
OR - 16420 SE McLoughlin Blvd, Milwaukie - 1/9/18
The team at Gerber was professional and most of all honest and very helpful. They have me information and details that I needed and provided me with updates throughout the repair service process! Jeanne was so warm and knowledgeable. She even helped give me advice on other things where I could have minor dents repaired. Can't thank the whole team for getting my car looking like new again! Sincerely
OR - 16420 SE McLoughlin Blvd, Milwaukie - 9/14/17
Had a front bumper repaired. Work appears to be quality. The estimator said it would take 3 days and it actually took 2 days. Call brought in on 9/11/17 and work was completed on 9/13/17. Don't know how it could have went any better. I commend my contact person Peter B.
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