Oregon Feedback

OR - 4150 SW 141st Ave, Beaverton - 3/30/25

The team at the Beaverton location went above and beyond to get my car repaired (after another parent hit my parked car in a school parking lot) during spring break, so that I had my car returned in a timely fashion to drive to work the following week. All star team!

Diane L

OR - 604 SE Grant St, Portland - 3/20/25

People in the office (Tyler and...Tracy?) were friendly, knowledgeable, and helpful. Good communication via automated text messages kept me informed of progress. Repairs look great.

Karla N

OR - 4225 NE Cully Blvd, Portland - 3/19/25

I had an exceptional experience with Gerber Collision & Glass on Cully here in Portland, Oregon, after my car was unfortunately broken into on New Year's Day. The rear window was shattered, and there was significant damage to the body and paint around the window. After quickly getting the glass replaced, I booked an appointment with Gerber Collision, recommended by State Farm. From my very first appraisal to dropping off my vehicle, picking up the rental, receiving regular updates, and finally getting my car back, the entire team at Gerber was amazing. Hannah at the front desk was always polite, professional, and helpful. Mackenzie provided timely updates every step of the way, making sure my car was completed as quickly as possible. When it was time to pick up my car, Mackenzie was on vacation, but Chris, the manager, personally ... stepped in to ensure everything was perfect and that I was completely satisfied. The attention to detail, clear communication, and overall customer service exceeded my expectations. While I hope I won't need body shop services again, if I do, Gerber Collision & Glass on Cully will be my first choice. Highly recommend! read more

Chris S

OR - 604 SE Grant St, Portland - 3/1/25

Great experience having a repair via Geico. The woman manning the front desk and my estimator were friendly and kind. Work was performed well and I received my vehicle back faster than expected.

Chloe D

OR - 128 S McLoughlin Blvd, Oregon City - 2/27/25

Very capable, explained everything from the beginning, kept me up to date on progress, worked well with my insurance, work is well done. Very trustworthy, professional, capable, quick. Excellent experience.

Charlotte E

OR - 1365 Broadway St NE, Salem - 2/4/25

Jonathan M. was very helpful with what was being done and continuous status. There was an issue with a light bulb, very responsive, fixed right away. I am very satisfied with Gerber and the employees.

Suzanne

OR - 1365 Broadway St NE, Salem - 1/23/25

Had my car repaired in 2 days. Very nice and thoughtful people work there. Will gladly recommend them to others.

April H

OR - 604 SE Grant St, Portland - 1/14/25

Robin was so helpful in the process of getting my totaled car towed and taken care of. She was so knowledgeable and followed up quickly. I would recommend this company to anyone!

Emily H

OR - 4225 NE Cully Blvd, Portland - 12/20/24

They did a great job fixing my car.They also have great customer service!

John D

OR - 4225 NE Cully Blvd, Portland - 11/21/24

I had a great experience with my auto body work, and wanted to share a special shout out to Stefan, who explained the ins and outs of the repair, specific questions I had with knowledge, kindness and professionalism. I was in great hands at this branch and really appreciated the great work and excellent service.

Jennifer W

OR - 1365 Broadway St NE, Salem - 11/8/24

The progress texts were awesome to receive, and just being kept that much in the loop of where things stood was great!

Jasmine M

OR - 110 NE Hwy 99 W, McMinnville - 10/23/24

This team is Awesome! Erica explained everything, Frank and team did a great job with the estimate. The body work and color match is also top notch. Highly recommend this team of professionals.

WENDY N

OR - 801 E 1st St, Newberg - 10/11/24

From first contact to delivery of repaired car, we were treated with respect, friendliness and efficiency. Thanks to the friendly lady at the front desk who helped with paperwork and to Jason R. who saw the repair through from estimate to delivery. Jason provided full explanation at each step and made sure every question was answered. The repair was handled quickly and looks great!

Mark R

OR - 801 E 1st St, Newberg - 7/29/24

Dropped car off in the morning and it was delivered to me by Grant, the manager, and Jason the technician, that afternoon! That's some great customer service! Thank you ??

David G

OR - 128 S McLoughlin Blvd, Oregon City - 6/21/24

I had an amazing experience with Gerber Glass from start to finish. Their personal are outstanding . Angela their receptionist is so professional and helpful. My Estimator Darcey was also very professional, thorough and helpful. Both of these gals are jewels. The workmanship was well done and my car cleaned inside and out. I would recommend this location any time.

Margaret (Peggy) D