Merrillville, IN - 7901 Taft St

IN - 7901 Taft St, Merrillville - 8/2/13

My son wrecked my brand new car before I had a chance to make the first payment! I called Gerber in Schererville to make an appointment and drop the car off for repair. Every person I came in contact with was so friendly and helpful. They thoroughly went over the car and then asked me if I noticed anything else. They gave me a time frame of when they would be able to look at vehicle and when they would begin work. The receptionist called me back later that day and told me that they were really busy. She asked me if it would be okay if she sent the car over to Merrillville Gerber. She said it would get done quicker and she assured me that they do great work. I said sure. Aaron (the General Manager of Merrillville) was on top of it from the moment he got the car. He called me a couple of times with updates and such. He found out I was going ... out of town and kinda needed the car for the trip. He wasn't able to finish the car (waiting on a part to come in). So he put my vehicle back together, had it delivered to me for my Friday road trip. Then he picked up my car at my job after the weekend, and finished installation. He personally returned it to me 2 hours later when repairs were finished. I can't thank Schererville Gerber for realizing their situation and both Merrillville and Schererville Gerbers for their commitment to their customer. I would definitely recommend either location for great customer service, oh and a great job on the repair itself. The car drives like it was never in an accident, and absolutely no differentiation between colors or pin striping. All gadgets and misc stuff that broken, is perfect again. Again thank you for everything. Your genuine care for my son and I was so appreciated. read more

Tina K

IN - 7901 Taft St, Merrillville - 7/28/13

The service was great!

Frank M. S

IN - 7901 Taft St, Merrillville - 7/26/13

Second time Gerber has come to my rescue. Thank you Joe Bortz. I will always recommend you and Gerber to anyone that needs your services.

Donna J

IN - 7901 Taft St, Merrillville - 7/25/13

Great from desk girl, to estimator, to GM Work done very good in reasonable time frame With phone calls from them to update progress All very professional

Bill B

IN - 7901 Taft St, Merrillville - 7/24/13

Excellent prompt service. I will use them again if needed.

Randal G

IN - 7901 Taft St, Merrillville - 7/19/13

The work on my Honda Civic was fantastic and all the employees were very helpful and friendly. I was contacted on a frequent basis for updates regarding the glass and collision repair. I will always recommend this business to others. Thanks!!

Debbie C

IN - 7901 Taft St, Merrillville - 7/15/13

Great service! I felt like they had my best interest in mind by getting me back my vehicle sooner than expected.Aaron was great.

Scott S

IN - 7901 Taft St, Merrillville - 7/10/13

Aaron & staff did an outstanding job on my Monte Carlo with regards to it's hail damage. He accommodated me on several other issues as well without additional fee. The car looks great, and actually exceeded my expectations. Clean & shiny. A very professional business model there indeed! I highly endorse! Dan

Dan M

IN - 7901 Taft St, Merrillville - 6/27/13

Wonderful place! Great service, Aaron Hanson (General Manager) took time to explain all details of repair to me. Not like the other places that I went to for estimates! Very nice and helpful receptionist also. Great repair job!

Mary R

IN - 7901 Taft St, Merrillville - 6/7/13

Service was excellent. Staff was very courteous, friendly, and willing to help with anything they could do. Had car back within 3 days and was in good condition.

Robert H

IN - 7901 Taft St, Merrillville - 6/5/13

I am very pleased with the service I received. My truck looks great! The work was done expertly and in a timely manner. The staff was very courteous and professional,especially Mr Joe Bortz, estimator. The office decor was most attractive also. I would highly recommend you to others who are in need of similar repair services. Thanks and God's Blessings to you and your loved ones always!

Melba B

IN - 7901 Taft St, Merrillville - 5/28/13

WOW. Service was great. Work was on time. They follow up with phone calls.

William And Pearl J

IN - 7901 Taft St, Merrillville - 5/25/13

They did a great job. Aaron was especially helpful!

Beth T

IN - 7901 Taft St, Merrillville - 5/24/13

My vehicle had been vandalized and Aaron Hanson at the Merrillville, IN Location took excellent care of me and my vehicle. I was kept informed through the whole process and any time i had a question Aaron always answered them for me. Im completely satisfied with the work that was completed and the fact that you can't tell part of the car had to be repainted. Aaron and the Team at Merrillville did an excellent job and i would highly recommend them to anyone.

Joleen O

IN - 7901 Taft St, Merrillville - 5/15/13

First class repair center from greeting to delivery of vehicle. Joe and Aaron were both easy to talk to and informative. I would recommend them to friends, family and anyone who wants quality repair and great service!

Tony K