Maryland Feedback
MD - 9943 Washington Blvd, Laurel - 6/25/15
Pouya A. was amazing!!! WOW!!!!!
MD - 7706 Race Rd, Jessup - 6/22/15
Nice work, my vehicle looks like new. I love it.
MD - 19560 Frederick Rd, Germantown - 6/19/15
The folks at Gerber are complete professionals all the way around. They have gone above the call of duty. They are polite, extremely nice, and make you feel comfortable every step of the way. I hope that I won't ever need a body shop again, but if I do Gerber at Germantown, MD will be my shop.
MD - 7706 Race Rd, Jessup - 6/18/15
Great experience. Friendly and enthusiastic service. Kudos to Alex and Taylor B ! Wonderful job !
MD - 9943 Washington Blvd, Laurel - 6/17/15
Excellent job and pouya did a wow job goin over the car with me when my car was completed
MD - 9943 Washington Blvd, Laurel - 6/15/15
Nice work
MD - 9943 Washington Blvd, Laurel - 6/12/15
I was able to get same day service on a repair that other body shops told me would take 2 or 3 days! They were attentive and Eric , the service manager was prompt and thorough.
MD - 9943 Washington Blvd, Laurel - 6/11/15
Time of work and workmanship was top notch. All staff were courteous and very helpful.
MD - 19560 Frederick Rd, Germantown - 6/11/15
The best customer service. The staff are very nice & courteous, especially the manager.
MD - 3420 Ellicott Center Dr, Ellicott City - 6/5/15
Everything was fixed, and looks great paint and body gap wise as promised and on time and during the process were treating but very friendly and experienced staff. Sadly when our vehicle was moved to gerber from where it got damage, the tow truck driver who gerber DID NOT choose, damaged our vehicle by prying to door open and getting it on and off the flat-bed with no key but by dragging it on and off and when it was dragged off, was by, and i kid thee not, tying one end to a dumpster in gerbers back lot and dragged off of the flat-bed back on the ground. Luckily gerber was smart and nice enough to take photos of this happening, told us about everything and we started making phone calls to get this extra damage paid for and taken care of. In the midst of all this madness gerber was on top of it, always answering the phone and the final ... read more
MD - 9943 Washington Blvd, Laurel - 6/5/15
"WOW" Service was excellent! My car looked like brand new! Elena, Matthew and Geico "Becton" D were great to work with : very professional, friendly, and efficient.
MD - 19560 Frederick Rd, Germantown - 6/4/15
Services, staff, speed of repairs excellent.
MD - 5106 Branchville Rd, College Park - 5/31/15
They were so nice. Give me a ride to my train station. Finished the work in four days, and stated a few minutes after when I was late to pick up my vehicle on a Friday at 5:30. The best experience. If someone collides with my parked unoccupied car a second time, I hope I can visit Gerber Branchville .again.
MD - 8211 Snouffer School Rd, Gaithersburg - 5/27/15
I was amazed at how quickly my car was repaired ! The process was very simple and the "Customer Service" was great !
MD - 19560 Frederick Rd, Germantown - 5/23/15
Highly Satisfied with this location! The experience was Great from Beginning to End. Interacted with Harry and Courtney the most, but Everyone was top notch, professional, pleasant, helpful and knowledgeable. We couldn't ask for a better experience. We had several companies to choose from by our insurance company, and I chose Gerber of Germantown. I made the Perfect selection. Would use them again or refer them in a heartbeat. Thanks!
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