Maryland Feedback
MD - 9943 Washington Blvd, Laurel - 1/29/16
The people at this shop were so helpful, knowledgeable, and nice! Hector kept me informed throughout the process on a regular basis and explained everything that was happening. Morgan also was very helpful whenever I called. The car looks beautiful - they all did a great job!
MD - 5106 Branchville Rd, College Park - 1/24/16
Excellent service. I loved how the shop keep me informed on how my repairs where going daily. Speedy and good quality work. Customer service was excellent as well.
MD - 8211 Snouffer School Rd, Gaithersburg - 1/23/16
They have a professional and friendly attitude. They explain what needs to be done and the steps they will go through to effect the repair. Gerber on Snouffer School Road is one of the few places I have found that under-promises and over-performs. This was may second experience with them, and I recommend them unconditionally.
MD - 7706 Race Rd, Jessup - 1/22/16
I was very pleased with Gerber. They were able to take my car sooner than the original appointment date. They completed the work in 24 hours, despite they anticipated 10 business days. And, they washed and vacuumed my vehicle. Wow.
MD - 7706 Race Rd, Jessup - 1/21/16
Very friendly staff. Excellent work performed on my vehicle. During my collision, I wasn't sure if my vehicle would be drivable again. But after taking my vehicle to Gerber, not only was my vehicle drivable, but it drives just as good as it did prior to the collision. It's as if the collision never even happened. Tammy and John did an excellent job having my vehicle repaired.
MD - 19560 Frederick Rd, Germantown - 1/18/16
The office staff was very professional and friendly from receiving until delivering the car. The work on the car was top notch. It was so good that you cannot tell where the damage was. I will be glad to recommend this location to anyone that needs their expertise.
MD - 8211 Snouffer School Rd, Gaithersburg - 1/12/16
Great job. They repaired the front end quickly, efficiently and seamlessly. The staff is so very nice and did a commendable job. Thanks so much.
MD - 3420 Ellicott Center Dr, Ellicott City - 1/9/16
Estimate was accurate. Turn around time quicker than expected. Staff professional, and helpful, especially Kristie at the front desk.
MD - 19560 Frederick Rd, Germantown - 1/8/16
The service was fantastic! I felt so welcome and everyone was so nice. I got notifications everyday about the status of my car and it was done before the recommended time. I would certainly recommend this location!
MD - 8528 Baltimore National Pike, Ellicott City - 1/7/16
I must say...the whole staff here has been amazing. They were extremely courteous and understanding. Kristina, Ivy, Kim, Max, and the whole body shop should be commended for a job well done. They have to deal with customers who are upset in a frequent basis but due to their professionalism they make the whole process a very calming experience. There are no worries a customer has when using Gerber. I am sincerely thankful for the job they have done and will no doubt recommend them in the future. USAA did a great service by having partnered with Gerber Collision.
MD - 5106 Branchville Rd, College Park - 1/6/16
excellent customer service and workmanship!! highly recommended and I see why. Also kept me updated the entire time and I felt they truly cared about my situation
MD - 8528 Baltimore National Pike, Ellicott City - 1/6/16
Wonderful customer service. Thanks to Kim N. especially.
MD - 19560 Frederick Rd, Germantown - 12/31/15
The staff was very professional, excellent mannerisms. They kept me posted each day to the progress of my vehicle. I was given a pickup date, yet it was ready ahead of time. I highly recommend Gerber, and if in Maryland again and I need service to my vehicle, this is where I would take my vehicle. Thank you for a job well done.
MD - 5106 Branchville Rd, College Park - 12/30/15
We brought our vehicle there for collision repairs, and they did an excellent job. The repairs were complete before promised, the technicians are very skilled and knowledgeable. The staff and manager are welcoming and helpful. I will recommend Gerber Collision & Glass to friends and anyone who asks about collision repairs.
MD - 8528 Baltimore National Pike, Ellicott City - 12/23/15
I am very pleased with the work done by Gerber. Christina was very professional and friendly and kept me abreast of the status of my car. Additionally, she went above and beyond by arranging for my car to be delivered to my home.....you guys ROCK!!! Thanks again.
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