Maryland Feedback

MD - 8528 Baltimore National Pike, Ellicott City - 2/25/16

I was kept up to date with both phone and text information. When an unexpected hospital visit delayed my picking up the completed vehicle Gerber was so kind and made it easy to come a few days later.

Janet G

MD - 19560 Frederick Rd, Germantown - 2/25/16

I give Gerber five stars for the constant email updates and phones calls while my car was being repaired.

India T

MD - 19560 Frederick Rd, Germantown - 2/24/16

I was completely satisfied with the services from Gerber collision & glass. It was very easy to make an apt, bring my car in, and have my car finished. They did great work and were very pleasant to speak with.

Tatiana Y

MD - 8211 Snouffer School Rd, Gaithersburg - 2/23/16

Fabulous work.

M V

MD - 9943 Washington Blvd, Laurel - 2/18/16

This was my 1st time doing business with GERBER Collision & Glass (Laurel, MD) and unless my brand new Honda gets "violated by another careless driver", I should not require Gerber's services. However, I am very pleased with the all around services I received (2/15-17/16). If, there were "10 stars", I would rate this service as such! Thanks Hector, Morgan, and Alborez for such OUTSTANDING SERVICE!! I would highly recommend GERBER Collision & Glass to the hundreds of Military Veterans I personally know!! GOD BLESS AMERICA!!! JOB WELL DONE!

Cheryl P

MD - 19560 Frederick Rd, Germantown - 2/17/16

Great Experience with the entire staff!! I was referred to Gerber from my insurance company USAA. I couldn't have been happier with the work they did on my rear bumper. The two young ladies at the front desk were very helpful in keeping me informed with updates on my vehicle and Harry J. who did my estimate went above and beyond to provide excellent customer service. Being involved in a hit and run accident is never a pleasant experience but Harry and his team did his best to ensure I had a very pleasant experience. I will definitely refer friends and family.

Marc M

MD - 1047 Maryland Rt 3 N, Gambrills - 2/16/16

The experience was first rate. They did what they said they were going to and completed the work a couple of days early. The truck looks and drives as if it was brand new. Matt and Amy contacted me twice a week as they said they would with status updates. Simply put, they made have to deal with an accident too easy!!

Warren Scott C

MD - 7706 Race Rd, Jessup - 2/8/16

The crew over on Race Road couldn't have done a better job with my car. Taylor and Kelley were always making sure I was up-to-date with my car's status, and John and Gary were very detailed in everything that went on with my car during the repair process. Roberto did a good job cleaning up my Pontiac G8 after all the work was done, and the unnamed "Body Man" devoted days to making sure my ride was back to being good as new. I can tell that everyone involved genuinely cared about the condition my car was returned to me in. I can't recommend the Gerber team in Jessup enough. I really appreciate them putting my car back together again.

William D

MD - 8528 Baltimore National Pike, Ellicott City - 2/5/16

My collision damage was repaired perfectly. Kim N., the manager, was a pleasure to work with. She is very customer focused! I'd definitely recommend this shop.

Michael

MD - 8528 Baltimore National Pike, Ellicott City - 2/5/16

Needed to replace passenger mirror. Work was done timely and priced fairly. Nothing to say but good things on the whole process.

Thomas C

MD - 8528 Baltimore National Pike, Ellicott City - 2/4/16

Kristina and the rest of the staff were wonderful. Clearly giving great customer service is a priority for them. They kept me updated on the progress of my vehicle throughout the entire process and were more than happy to answer any questions I had at any time.. My vehicle was completed within the time that was quoted to me. The people who do the actual repair work did an amazing job. My vehicle was in an accident so there was an extensive amout of work to be done. When they were finished it was good as new. You never would have know that it had been in an accident. They clearly care about the work they do and want it perfect which it was. I hope to never have to need their services again but if I do I will definitely will use them again.

Christine E

MD - 9943 Washington Blvd, Laurel - 2/3/16

very pleasany.exceptionally informative. soooooo cooperative would recommend everyone at this location to anyone who needed this type of assistance. yahooo!!!!!!!!! this includes especially Alex and Elena.

Rebecca A

MD - 9943 Washington Blvd, Laurel - 2/2/16

Mr. Alexander M provided service that was beyond the call of duty. Gerber Collision should know that he is a valuable employee.

Jaime C

MD - 19560 Frederick Rd, Germantown - 2/2/16

Communication was great! We appreciated updates on our repair, especially with delays because of the blizzard. All employees were helpful and cheerful.

Peggy M

MD - 7706 Race Rd, Jessup - 1/29/16

Taylor and Kelly provided exceptional customer service. They contacted with updates and were on target with their estimate on when the work on my car would be complete. The body work looks great and it was completed in record time! Keep up the great work Gerber!

Michelle W