Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 4/6/16

I have used this location many times for collision repairs. The work is top notch! They get your vehicle completed by the date promised at drop off. They keep you well informed of their progress at all times. The staff is always polite, courteous and helpful from the front office staff to the managers. The service technicians do great work and Gary always stands behind their work. Eric is exceptional and a great asset to the company. He takes the time to answer all your questions and always is professional. I always feel like a part of the family when I am there. Always greeted with a smile! The convenience of having Enterprise Leasing adjoining the body shop is also a plus! I have dealt with this location since before they became a part of the Gerber Collision family.

Deborah C

MD - 7706 Race Rd, Jessup - 4/6/16

Great service and job. Taylor and Kelly assisted me very well through the whole process. I would recommend everyone to Gerber in Jessup.

Bryant G

MD - 19560 Frederick Rd, Germantown - 4/6/16

Courtney and Vannesa gave good customer service. Shop manager was very professional. Will definitely use them again.

Timothy H

MD - 7706 Race Rd, Jessup - 4/5/16

Getting the text messages was great!! And Taylor & Kelly were always there For any questions I'd might have. Great folks Great shop. Great repair!!

Larry J

MD - 7706 Race Rd, Jessup - 4/4/16

I was very impressed with the quality of the work done. When they determined something else needed repairs they contacted me and gave me updates several times a day. Taylor and Kelly called enterprise to pick me up so I would have to do it. They were both very professional and informative! Customer service was superior which is hard to find now a days!

Luther & Tamera F

MD - 19560 Frederick Rd, Germantown - 4/4/16

Customer service contact was very sufficient

India T

MD - 8528 Baltimore National Pike, Ellicott City - 4/2/16

Excellent Service, Max was great

Brad L

MD - 8528 Baltimore National Pike, Ellicott City - 3/31/16

My estimator Max was very helpful. Even one month later my car looks brand new! Can't even tell it was in an accident!!

Olivia G

MD - 8211 Snouffer School Rd, Gaithersburg - 3/31/16

We brought in our 2011 Nissan Pathfinder after a minor fender bender with our neighbor. Edgar help us out through out the process and was a true professional. Keeping us updated at all times and had the car ready for us in a matter of days. The quality of work was great the car looks as good as new. I wouldn't hesitate to comeback to Gerber or recommended to my peers.

Paola T

MD - 19560 Frederick Rd, Germantown - 3/30/16

Having my vehicle side swiped on a Friday night isn't exactly how I planned my weekend to start and dealing with the different insurance companies turned out to be an even bigger pain. However, the silver lining to everything was simply taking my vehicle to Gerber. Harry was very pleasant and informative in regards to my repairs and Courtney would call constantly to keep me informed and I also got daily picture of my vehicle while it was in the shop. However, all good things must come to an end and this time it was earlier than I was informed (which is great) I got my vehicle right in time for the weekend and looking better than before my accident! They even buffed out a few other scratches that weren't even related to the accident. I don't plan on needing their service anymore but in case I do...I know exactly where I will be going and ... where to tell people I know to go. read more

Ana C

MD - 19560 Frederick Rd, Germantown - 3/30/16

Great service, they stayed in touch with me with updates, answered questions and were very professional as well.

Walter S

MD - 7706 Race Rd, Jessup - 3/30/16

Excellent customer service and exceptional people!

Denise A

MD - 8528 Baltimore National Pike, Ellicott City - 3/30/16

I was so pleased with the work that was done on my bumper. The color of the bumper matched perfectly with the rest of my car! Also, the work was completed extremely fast, in two days. The staff at the front desk were always so personable and polite. They also drove my car to my apartment when I didn't have a car to drive out to retrieve my car when the work was completed. I appreciate the extraordinary customer service. I have never seen anything like this before. I was speechless when I got my car back. That meant a lot!! I will definite come back to Gerber's for all future work and recommend my family and friends to your shop. Thank you again for the superb service. I will be spreading the word out in the community.

Joyce G

MD - 7706 Race Rd, Jessup - 3/30/16

This is my second experience with this Gerber location and I was equally impressed with the quality of work during both visits. They communicated often and took great care of my Saleen Mustang. Excellent job!

Debora T

MD - 8528 Baltimore National Pike, Ellicott City - 3/30/16

Maxwell was kind and professional. Car was completed quicker than expected

Jamiea E