Maryland Feedback

MD - 9943 Washington Blvd, Laurel - 4/22/16

amazing service! got me in and out quickly and helped with my rental. everyone was friendly and willing to help. Elena and Morgan made this a very smooth experience. Thank you all.

Oluwatobi B

MD - 7706 Race Rd, Jessup - 4/20/16

I dealt with Kelly from the very beginning. Her cheerful, positive,energenic voice was very reassuring at a time when needed. Everyone bent over backwards to keep me informed of what was going on. I could not have been treated better.

Nick B

MD - 7706 Race Rd, Jessup - 4/19/16

I would like to comment on the outstanding customer service received by Kelly and Taylor of Gerber Collision in Jessup, MD. I have interfaced with countless auto body representatives over my lifetime. Without a doubt, Kelly and Taylor has been the best auto reps I have dealt with in many years. From my first call to them, they was professional and responded to me quickly regarding my auto body repair. They worked well with me to discuss my needs and quickly followed through with me on every move. Everything they did was honest, straight forward and delivered on my expectations, right through to the delivery of my vehicle as well as subsequent follow-up to ensure I was a happy customer. I sincerely hope Gerber Collision will work to hire employees like Kelly and Taylor to represent their excellence.

Kamilah B

MD - 8528 Baltimore National Pike, Ellicott City - 4/19/16

Maxwell was very help. Window looks good. Thanks.

Beatrice T

MD - 8528 Baltimore National Pike, Ellicott City - 4/19/16

Did everything right. Repair was much faster than expected! I cannot see any trace of the repair being made - looks like original. They even returned my rental car for me. I am impressed.

Norman S

MD - 19560 Frederick Rd, Germantown - 4/17/16

Very good work fast, in and out service, couldn't believe they repaired it in a day and a half. Also very good customer service. I would Highly recommend Gerber to anyone who asks.

Michael R

MD - 1123 Old North Point Rd, Dundalk - 4/15/16

5 stars. Your staff was the friendliest, most caring and thorough staff I have ever dealt with in many years. I was very impressed with the receptionist, the Geico rep and the Enterprise representative, not to mention the excellent body work on my car. The process was seamless.! I just want to thank all involved on the excellent service I received. This thanks extends to the GM of Gerber.

Cybil C

MD - 8528 Baltimore National Pike, Ellicott City - 4/13/16

THE QUALITY OF SERVICE IS UNMATCHED. THE STAFF IS SO PROFESSIONAL AND ATTENTIVE TOWARDS THE NEEDS OF THE CLIENT. I HIGHLY RECOMMEND THIS LOCATION AND BRANCH TO ALL IN NEED OF THEIR SERVICES.

William R

MD - 1123 Old North Point Rd, Dundalk - 4/12/16

From start to finish it was a pleasure doing business with Gerber Collision and Glass and my repair was done in exactly 7 days from the date of the accident. I submitted my request for an appointment online after business hours and received a confirmation call that night. The repair estimate was very fair, the work well done and finished when promised. This is the first time I have had such quick service and everyone that I spoke with throughout the process was extremely friendly and helpful. I will definitely return in the event that I need collision or glass repair in the future. Thank you!

Francesca T

MD - 7706 Race Rd, Jessup - 4/11/16

Great customer service from Kelly and Taylor!

Endrea

MD - 8528 Baltimore National Pike, Ellicott City - 4/10/16

My daughter's Hyundai Elantra looks great. Kim was wonderful to work with and everything proceeded as expected. I would definitely recommend and use again if need be.

Cynthia M

MD - 7706 Race Rd, Jessup - 4/9/16

The ladies at the front desk are very outgoing and both deserve a raise. Kelly, , was on her way to a doctors appointment Friday & offered to move my vehicle before leaving & it was past time for her to go.

Tryphena E

MD - 7706 Race Rd, Jessup - 4/8/16

My fix was done in just 2 days! I was very impressed with how quickly you were able to get my vehicle back to me. And it looks as good as new. You kept me informed of the status daily and everyone was so flexible on anything I needed (such as removing some decals off the side of the car). Highly recommend!

Laurie W

MD - 8528 Baltimore National Pike, Ellicott City - 4/7/16

I brought my G8 in and had some minor work done recently and I was very pleased with the service. The paint looks amazing and I had to hood fixed as well. What really stood out to me was a gentleman named Maxwell. When I came to get my car he walked me through the repair and explained to me that the car has been in an accident before! I had no idea! He assured me that everyone there did their best to make sure the car came out perfect. As someone who is very picky about my car, it was exellent to see another car enthusiast really take charge and take care of a car as though it were his own. Great job Gerber!!

Jason G

MD - 7706 Race Rd, Jessup - 4/7/16

Billy and I always receive top notch customer service at Gerber. And this time was no different. Kelly and Taylor were AWESOME!!!!! They both were always happy to help me and my husband with anything that we asked. Love them. John was great also!!! He made sure I had my wheel alignment paperwork with me before I left. My husband and myself will NEVER go anywhere else for our auto body repairs. This team ranks a whopping 100 in our book! Keep up the good work ladies and gentleman. :)

Fay & William M