Maryland Feedback

MD - 1047 Maryland Rt 3 N, Gambrills - 5/5/17

I was very pleased with the service I received on my truck

Timothy M

MD - 5106 Branchville Rd, College Park - 5/3/17

Excellent Choice! 5 Star Rating: Gerber Collision and Glass in College Park, Maryland provided awesome service. I give them five stars. My Chevrolet Camaro needed a paint job and Matt, Lamont and Brian really took care of me. A Camaro had been a long-awaited dream car of mine, and needing a major paint job had me feeling really nervous about taking it to a shop that I could trust. From day one, the GB&C team made me feel comfortable with leaving my car in their hands. It wasn't a "treat-em-and-street-em" type of atmosphere. They take their time, are very personable, and highly knowledgeable on services you need. Matt: Matt knows a lot about cars, and trust me, that's the type of person you want working on your vehicle. He did a fantastic paint job to include adding pink pinstripes to my Princess (Camaro). The car is chic and ... sporty at the same time. I'm receiving so many compliments. The paint job was perfect and it's backed by a LIFE TIME WARRANTY...WOW! Lamont: Lamont is one of the most customer friendly person you'll ever meet. When walking into the shop, Lamont really sets the tone. He greets you as soon as you walk in, and has an upbeat and pleasant demeanor. It doesn't stop while you're at the shop. I received courteous updates of my car's progress while it was in the shop. Now that's awesome. Brian: Brian goes above and beyond. I was shocked when I picked up my car and saw that it had been detailed inside. I sat down inside my car and it was amazingly clean. Not only was my car looking good on the outside, but it also looked good on the inside too. Now that's what I call taking pride in what you do. I'm glad I chose Gerber! read more

Adrianne H

MD - 9943 Washington Blvd, Laurel - 5/3/17

From my first call to Gerber through out the entire process; I was treated with respect , kindness, and courtesy. Not only did they have answers for any question , or misgivings I may have had - Ms. P. walked me through the entire process ,and explained exactly what I should expect . When a situation did arise with the responsible insurance company ; Ms. P. not only put my mind at rest , she made the necessary contact to the insurance company which saved me from more stress. The owner/manager Gary ; makes everyone feel as if you've known him and the crew always- They always keep you abreast of their progress, with follow up calls . Though I hope I never have any kind of accident again ; if so I know exactly where my families vehicles will be serviced- Gerber C&G . Laurel.

Andrew B

MD - 8211 Snouffer School Rd, Gaithersburg - 5/1/17

This is the second time I have used Gerber Collision in Gaithersburg, Maryland. The first time I was introduced to Gerber through my insurance company, and it was a wonderful experience. From beginning to end the people at Gerber were incredibly helpful and very pleasant to work with. Gayle and her team handled the claim perfectly, coordinated my rental car, personally brought my rental car to my house to make the rental transition as easy as possible, performed a beautiful, seamless repair, and did all this exactly in the time frame promised. Gayle communicated with me during the entire process so that I never wondered about the status of the repair. The second time I went to Gerber was without the benefit of my insurance company, and this is the highest recommendation that can be made. When I most needed great service and great pricing ... I returned to Gerber. Once again the service was incredible, and the repair impeccable. Gayle even stayed late the night I picked up my car so I wouldn't have to pay extra rental time. A company has to be truly outstanding to make an auto repair a pleasant experience, and they have done that twice! I highly recommend Gerber Collision. read more

John L

MD - 1047 Maryland Rt 3 N, Gambrills - 5/1/17

This is the 2nd time we have used Gerber Collision & Glass & we were extremely satisfied the first time & also this time. Amy provided us with great updates & the workmanship on our vehicle was great! We will definitely recommend them to others.

Rick S

MD - 5106 Branchville Rd, College Park - 4/30/17

The work was done in Jessup, after College Park transferred the vehicle since an alignment was required. Superior customer service! Lamont, stellar customer service! The College Park and the Jessup crews go above and beyond. I will recommend anyone who needs collision or auto-body work.

Jacque M

MD - 5106 Branchville Rd, College Park - 4/24/17

I appreciated Lamont's friendliness and professionalism even when he was feeling under the weather. He was awesome at explaining the process to me and at keeping me informed the whole time my vehicle was in the shop.

Tricia

MD - 5106 Branchville Rd, College Park - 4/24/17

Thanks for the great job that you did on completing the job on my car. Tina made sure that everything was complete and the car was cleaned before I picked it up.

Mary

MD - 609 Frederick Rd, Catonsville - 4/20/17

I had some work done on my car at the Catonsville location and they did an awesome job. Excellent customer service and communication and good quality work done. Huge thanks to Don and Kelley for making this a smooth and pleasant process! Highly recommend this location

Leeka H

MD - 5106 Branchville Rd, College Park - 4/20/17

The staff at the College Park location are great. The are very professional and friendly.

Gale M

MD - 7706 Race Rd, Jessup - 4/20/17

Timely repairs and very courteous customer service!

michael s

MD - 5106 Branchville Rd, College Park - 4/17/17

Service - Great! People - Great! Thanks for taking such good care of my car and of me!

Peggy B

MD - 5106 Branchville Rd, College Park - 4/14/17

They did a very excellent job

Agnes J

MD - 9943 Washington Blvd, Laurel - 4/13/17

Great communication! Loved the text updates and personal phone calls from Perez keeping me informed about what was going on with my car. The work was done very quickly and I even got my car back 2 days earlier than originally promised!

Andrea

MD - 1047 Maryland Rt 3 N, Gambrills - 4/12/17

Great, friendly service and work done faster than I expected. Team was helpful sorting a rental car out.

Ian D