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Maineville, OH - 8849 Columbia Rd

 

OH - 8849 Columbia Rd, Maineville - 12/18/24

Excellent location with great customer service. Super impressed with how fast they finished my vehicle and also even vacuumed out my entire car! Super impressed. Thanks again.

Brandon H

OH - 8849 Columbia Rd, Maineville - 12/6/24

Everyone was great, and the work was fantastic.

Dan

OH - 8849 Columbia Rd, Maineville - 11/29/24

Took a few weeks due to waiting for parts, but the workmanship is the best in the area.

Wilma F

OH - 8849 Columbia Rd, Maineville - 11/15/24

Very pleased with the work. Great updates, great customer service. Really surprised when I saw they detailed my car. Happy happy happy!!!! Will use again but hopefully nnot

Diane H

OH - 8849 Columbia Rd, Maineville - 8/14/24

Gerber took such good care of my Subaru - very thorough job. It took longer than expected but they let me know up-front that it was possible after disassembly to see full extent of damage. The woman on the phone/front desk was absolutely great. So friendly and she answered all my questions and gave me some tips for working with Allstate (the woman at fault's insurer who was paying for the damages). Although Allstate was not easy to deal with, Gerber was terrific and regular text messages with status updates were super helpful. Thanks so much!

Emily W

OH - 8849 Columbia Rd, Maineville - 4/13/24

Did a great job with my car and kept me up to date.

Rebecca J

OH - 8849 Columbia Rd, Maineville - 4/11/24

I had a great customer experience. It started with Kelly (appointment coordinator). I had a close encounter with a deer that caused significant damage to my Town and Country wheelchair accessible minivan. I explain to Kelly that I couldn't leave the van for multiple days as it is my primary means of getting around. Kelly worked with Don (General Manager) to insure that the inspection took place quickly enabling me to get the van back the same day. Parts were ordered and my minivan was repaired in two days. I cannot tell you how grateful I am to Don, Kelly and their repair team. They understood my requirement to get the van back quickly and they exceeded my expectations. I will always recommend this location to friends and family. One of the best customer experiences I've ever had. This team should be recognized for their outstanding ... service. read more

Michael S

OH - 8849 Columbia Rd, Maineville - 2/24/24

We've brought 5 of our vehicles here and to 1 one of your other locations for over 20 years now and have always been happy and impressed with the work you've done and with all the people you employ. You have an excellent team there from start to finish! We'll ALWAYS choose you to fix any mishap our vehicles incur. Thank you once again! :-)

Lois B

OH - 8849 Columbia Rd, Maineville - 1/8/24

5 Stars ++ !! Very appreciative of your incredibly kind staff, and service department that does amazing, top tier work. Thank you!!!

Grant R

OH - 8849 Columbia Rd, Maineville - 12/30/23

Very impressed with the quality of the repairs!

Logan J

OH - 8849 Columbia Rd, Maineville - 11/10/23

I am current owner of my Uncle's car. His name is Thomas H . And we are both extremely happy with the exceptional job Gerber performed. Just look for yourselves! Just awesome!! Thank you Gerber!!

Viki R

OH - 8849 Columbia Rd, Maineville - 10/31/23

Staff was prompt and made sure that I was informed on on the repairs.

Todd G

OH - 8849 Columbia Rd, Maineville - 9/14/23

Excellent service and communication, Stephanie called and texted me with the repair status, couldn't be happier, Stephanie made a painful experience very pleasant. Thank you so much Steve

Steven W

OH - 8849 Columbia Rd, Maineville - 6/26/23

Couldn't be happier, very timely, professional and nice work. I've been going there for over 30 years.

Vance E

OH - 8849 Columbia Rd, Maineville - 3/25/23

I realize parts are a big problem, but I think planning ahead could have been a little better. In the end, great job.

Frank S

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