Lubbock, TX - 806 50th St

TX - 806 50th St, Lubbock - 10/18/24

Awesome customer service! Repair finished ahead of scheduled! Looks like NEW!!! Love these Guys

Laura M

This place is so nice and so helpful they made a bad situation not so bad at all the customer service is excellent and Dwight was right on top of everything very helpful with any questions or concerns I had I would definitely recommend this place

Laura A

TX - 806 50th St, Lubbock - 1/31/24

This location is solid and efficient! I received phone calls with updates with my car and they were nothing but professional. I will definitely be passing word around about the amazing customer service and the phenomenal job done on my vehicle!

Joe B

TX - 806 50th St, Lubbock - 1/24/24

Very good and prompt.

Ralph B

TX - 806 50th St, Lubbock - 12/8/23

Car came back looking great. Thank you Michel S. for all the updates and Professionalism during the repair

Steven h

TX - 806 50th St, Lubbock - 12/8/23

Ivy & Janie were the best! Whenever I called I'd get Ivy & she was always friendly & informative. I mainly dealt with Janie when I made in-person visits. She too was friendly and informative, especially when it came to my rental. Brennan kept me in the know with updates on my car & explained everything thoroughly. I strongly recommend gerber for any repairs. I was completely satisfied with the facility, the employees & their work. Nice job guys!

Robert L

TX - 806 50th St, Lubbock - 11/30/23

Michael S. was my estimator. He gave me notices and kept me up to date with the whole process and made everything super easy for me. He gave me better customer service than anywhere else i've been in any store or department. The shop didn't hold my car for weeks, when they realized it would take time for the parts to come back, Michael called me and let me i could pick up my car and drive it until they came in. Once i took it back in, i got my car back and they delivered it to me within 2 days. Both Michael and Isac B. were friendly and very easy to talk to. You can tell that they care about their customers and the satisfaction of their customers. They never seemed in a rush to do other business but they valued me as a customer. I would recommend this shop and specifically those two men to anybody!

Nehemiah M

TX - 806 50th St, Lubbock - 10/13/23

Michael was very friendly and actually returned my vehicle ahead of schedule

Donnie L

TX - 806 50th St, Lubbock - 9/21/23

My experience with Gerber was more than I could of hoped for! I can not remember girl at front desk name but she was so helpful> Nice smile made me feel comfortable. Micheal was great at his job and explained things to me twice weekly. good guy! It took awhile but not Gerber fault parts took weeks to get there. I hope noone gets in wreck but if it happens Gerber is place to take it> Judy Florence

Judy F

TX - 806 50th St, Lubbock - 9/17/23

Did a great job. Micheal answered all our questions and concerns.

Del S

TX - 806 50th St, Lubbock - 7/17/23

Took a while but it was worth it because it was a good job.

Dora R

TX - 806 50th St, Lubbock - 10/21/22

Thanks for the efficient way in which our car was repaired. Michael S. was great--courteous and helpful. Give him a raise!

Charles B

TX - 806 50th St, Lubbock - 10/20/22

Excellent Customer Service! Our son is a Tech student. His car got damaged from a Hit and run. Gerber made the process seamless! From getting the rental car to keeping me and our insurance informed throughout the process. I recommend Gerber collision on 50th street 100 percent!

Stacey C

TX - 806 50th St, Lubbock - 9/30/22

Janie was so welcoming and friendly. Michael was awesome service manager. Very professional but made you feel you could trust them with your vehicle

Celestino T

TX - 806 50th St, Lubbock - 7/6/22

Michael S. excellent service and follow up

Mark V