Lafayette, IN - 3431 Fairfield Ct
IN - 3431 Fairfield Ct, Lafayette - 7/16/24
Great customer service and consistently kept me updated on the progress of my vehicle.
IN - 3431 Fairfield Ct, Lafayette - 4/7/24
While it was frustrating that parts were on backorder, Gerber kept us updated. Collisions can cause a great deal of anxiety and frustration, Gerber eased the stress and answered all of our seemingly endless questions. We appreciated their transparency and professionalism while walking us through the process of our collision repair. When the repairs were complete, staff went through the repairs with us in detail to ensure we understood what our vehicle had been through and our vehicle looked new. We would HIGHLY recommend Gerber to anyone needing collision, body, or glass repair!
IN - 3431 Fairfield Ct, Lafayette - 4/4/24
They did great work and were quick. I Jeep was done 9 days sooner than expected. So grateful for that. The rental vehicle was very uncomfortable. Jeep looks great and drives like it did before.
IN - 3431 Fairfield Ct, Lafayette - 3/29/24
It looks beautiful!!!
IN - 3431 Fairfield Ct, Lafayette - 9/19/23
Gerber did an outstanding job on my replacement bumber. They left the car looking much cleaner than when I dropped it off and their customer service was top-notch!
IN - 3431 Fairfield Ct, Lafayette - 10/19/22
I just wanted to let you know the Manager Mike at the Fairfield CT (Lafayette Indiana) Gerber is really lovely. He went above and beyond to make sure that I was happy. He is very kind and personable. I absolutely give him 5 stars for his exemplary customer service.
IN - 3431 Fairfield Ct, Lafayette - 5/3/22
2nd time getting my car repair with Gerber and they always give it back looking brand new. They keep me informed. When I get my car it's always super clean better than when I drop it off. Thank god my insurance companies offer me the option to have Gerber repair my car. Also the rental company was next door on this location so dropping my car off and getting a rental was easy. Thanks guys and progressive of course.
IN - 3431 Fairfield Ct, Lafayette - 4/1/22
I was informed every step of the way. Great service!
IN - 3431 Fairfield Ct, Lafayette - 2/21/22
The team at this location went above and beyond to make my car look brand new after my wreck. There was $9k worth of damage to the front end of my vehicle. Despite going through a COVID surge, Snowmagedon, parts on back order, and an ice storm; I feel that they accomplished my repairs in a timely manner. The staff is very friendly and extremely helpful and they were communicative throughout the whole process. 10/10
IN - 3431 Fairfield Ct, Lafayette - 11/5/21
You guys did a great job on the repair and did a great job of keeping me updated throughout the entire process.
IN - 3431 Fairfield Ct, Lafayette - 10/15/21
This was my 1st time using Gerber body repair due to striking a deer, Evan the estimator that looked at my truck was very knowable and attentive to all my questions and concerns, dropped my truck off on a Monday evening for Tuesday start, Was told truck should be done by Friday evening, Let them know i was leaving on Vacation on Saturday and was hopeful to be able to pickup on Friday, throughout the week the text updates was something new to me and found them very helpful, So Thursday afternoon Evan called to say my truck was ready for pickup a day head of schedule, He walked around the truck with me, In the rain mind you to be sure I was totally satisfied, excellent workmanship with attention to detail. 110% satisfied & If needed I will be a returning customer.
IN - 3431 Fairfield Ct, Lafayette - 9/23/21
They were communicative and accurate. My car looks good as new.
IN - 3431 Fairfield Ct, Lafayette - 3/11/21
We were very pleased with the repair job. The work was done well and finished ahead of schedule. Thank you!
IN - 3431 Fairfield Ct, Lafayette - 10/26/20
My family has used Gerber Collision & Glass (Twin City Repair) now for 15+ years. They do high quality work, backed by lifetime warranty. The reason we keep coming back... customer service. Hands down, best place for that. When you feel like you are being treated right, kept in the loop, and have work done at a good cost, that's what will keep the customers coming back! The guys there handle everything...even the insurance companies.
IN - 3431 Fairfield Ct, Lafayette - 11/5/19
The repairs on my car look great, Mike kept me up to date with pictures on the repair process and the car was finished before the expected date.
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