Kentwood, MI - 3800 Broadmoor Ave

MI - 3800 Broadmoor Ave, Kentwood - 6/20/15

very professional,first accident with any of our vehicles,new vehicle 2014 chrysler town & country van,finished work done is excellent workmanship. thank you

thomas r

MI - 3800 Broadmoor Ave, Kentwood - 5/27/15

The car looks like nothing had happen. The work done is perfect. I was told that if any sort of problem came up while we still own the car, bring it back and the problem will be taken care of without question. My husband and I are very satisfied and will tell anyone who needs work done on their car that they should go directly to Gerber.

Sandra O

MI - 3800 Broadmoor Ave, Kentwood - 5/22/15

Very good service. Excellent communication and updates. Completed work nicely before estimated deadline. Answered all questions. Provided helpful reminders to customer

Yu X

MI - 3800 Broadmoor Ave, Kentwood - 5/16/15

The work was done under estimate and quicker than I thought so I'm glad for all that. But what would bring me back is Chad B. he was first-rate ("knew his stuff") and represented Gerber in a very professional manner.

Bob

MI - 3800 Broadmoor Ave, Kentwood - 5/12/15

The service was excellent they gave me a rental right away. My car looks fantastic o will definitely recommend this place always!!

Kelly P

MI - 3800 Broadmoor Ave, Kentwood - 4/15/15

Chris L. was awesome to deal with and made the experience much better. He has a way to make people feel good about the repairs. He handled everything with Farm Bureau insurance and called me with updates as the repairs were made. Thanks Chris!

Jordan D

MI - 3800 Broadmoor Ave, Kentwood - 4/13/15

Great dealing with Chris & Shannon. Wonderful work!! Thanks for your help.

Jonathan A

MI - 3800 Broadmoor Ave, Kentwood - 4/8/15

Excellent customer service and very knowledgeable

Jessica

MI - 3800 Broadmoor Ave, Kentwood - 4/4/15

They did a fantastic job on my van. They even washed it so it was nice and clean when I picked it up. I had forgotten to get a garage door opener out of my van and went back and they got it out for me, even though they were working on it at the time. The day they said it would be done, it was. I would use them again and will recommend to anyone I know who needs to have their vehicle fixed.

Patti V

MI - 3800 Broadmoor Ave, Kentwood - 4/3/15

Everything was done efficiently and in a courteous manner. The quality looks fine. The relationship between Hartford, Gerber, and Enterprise worked extremely well with no slip-ups. Chris had a good personality to walk us through details and the woman at the front desk also was very capable.

John and Sue B

MI - 3800 Broadmoor Ave, Kentwood - 4/1/15

Auto was completed when promised and I received updates during the repair process. Staff is friendly, courteous and helpful. Picked me up when car was finished. Staff consulted re: insurance coverage, provided estimates and allowed me to make decisions on repairs with my insurance company.

Robert H

MI - 3800 Broadmoor Ave, Kentwood - 3/29/15

The staff was amazing! I needed to change my appointment many times due to conflicts with my college hockey schedule. Everyone was very understanding and accommodating. The repair was incredible. You would never know there was any damage. Everyone went above and beyond for example, my mom brought my car in and they gave her a loaner through Enterprise. Now how nice is that!!! Thank you again- you folks are awesome.

Andrew D

MI - 3800 Broadmoor Ave, Kentwood - 3/25/15

The customer service was excellent, very friendly and will take the time to explain to you everything that you need. The repair was done in a timely fashion and quicker than they had predicted. I am very happy with the work that Hanson / Gerber has done, and I will definitely be coming back for more auto-repair needs.

Ranuka S

MI - 3800 Broadmoor Ave, Kentwood - 3/18/15

Very friendly, easy to deal with....stress-free.

Stephanie

MI - 3800 Broadmoor Ave, Kentwood - 3/13/15

Satisfied with job and staff

marsha m