Jacksonville, FL - 12608 San Jose Blvd

FL - 12608 San Jose Blvd, Jacksonville - 7/25/24

Great customer service at this store! They really make an effort to communicate regularly about status on repairs and give the best service they can. Everyone was very pleasant, friendly and professional. Prices were very reasonable, too. I highly recommend them-- Would give more stars if possible!

carol t

FL - 12608 San Jose Blvd, Jacksonville - 7/8/24

Highly professional service

Brenda P

FL - 12608 San Jose Blvd, Jacksonville - 6/30/24

Everyone at the office was very nice. I was kept updated as to where they were in the repair process. When I got my car back something totally unrelated to my collision seemed "off" so I called and Curtis looked at it immediately. I had forgotten to press something! Later that evening Curtis called to make sure everything was going well-which I appreciated.

Kathienne R

FL - 12608 San Jose Blvd, Jacksonville - 6/23/24

I can't write enough positives about my two experiences with this business. From start to finish it exceeded my expectations in every way. The estimators were excellent, the office and customer service were very friendly and professional, the work itself and most importantly was done in a quality manner, and the prices were very fair. I highly recommend this business and would not hesitate to use it again. Thank you, Curtis, Hunter, and everyone else who assisted me.

Don G

FL - 12608 San Jose Blvd, Jacksonville - 6/22/24

I am so satisfied with every aspect of my repair at Gerber. The estimators were thorough and very helpful. The office staff were friendly and extremely competent. The work was impeccable. The cost was very fair and perhaps less than I expected. The work was completed on promised schedule. I highly recommend this business to my friends or strangers asking for my experience. Thank you to all.

Don G

FL - 12608 San Jose Blvd, Jacksonville - 6/1/24

Great staff. Wonderful communication. Extremely happy.

Billy Jo S

FL - 12608 San Jose Blvd, Jacksonville - 5/15/24

The team made the stressful situation of my teens car accident a breeze. So easy to work with they directly communicated with my insurance company and had the car fixed quick!

Suzanne V

FL - 12608 San Jose Blvd, Jacksonville - 5/13/24

very good repair work and service rep was excellent

Michael C

FL - 12608 San Jose Blvd, Jacksonville - 5/11/24

Amazing team and service. This is how it should be done and we appreciate it so much. Thank You Curtis and Wendy.

Christopher L

FL - 12608 San Jose Blvd, Jacksonville - 5/1/24

Everyone I encountered was so friendly and my van looks great!

Joel M

FL - 12608 San Jose Blvd, Jacksonville - 4/18/24

Fast, friendly and quality service and repairs

Terry K

FL - 12608 San Jose Blvd, Jacksonville - 4/18/24

Everyone at Gerber Collision on San Jose was friendly, courteous and professional. It was a small job with minor damage on a rear quarter panel, but they did a great job. The car was only there for three days but I received three or four updates on the repair status. I definitely recommend them for auto body repair work.

Ted S

FL - 12608 San Jose Blvd, Jacksonville - 4/11/24

Excellent customer experience. Wendy kept me informed of the progress of my vehicle throughout its repair and coordinated seamlessly with Enterprise regarding my rental. She also coordinated discrepancies with my insurance carrier to ensure that I got the highest quality parts available for my repair without me having to get involved. To put icing on the cake, I found out that they also took my vehicle for an alignment the day before I got it back adding to the value of their work. My repair was an extensive one that required very specialized parts and labor. When I received my vehicle back, the repair was flawless and also clean on the inside and outside. I found their work to be of the highest professionalism and their communication to be thorough.

John C

FL - 12608 San Jose Blvd, Jacksonville - 4/6/24

Wendy and her team were superb. I'll never use another body shop again.

Jeff C

FL - 12608 San Jose Blvd, Jacksonville - 4/5/24

Great shop to work with. Customer service was excellent, smooth, and fast. They make sure to call you twice per week to give you updates on the status of your vehicle.

Maria M