Jacksonville, FL - 12608 San Jose Blvd
FL - 12608 San Jose Blvd, Jacksonville - 8/25/24
very easy process and extremely good customer service
FL - 12608 San Jose Blvd, Jacksonville - 8/10/24
Curtis and Wendy did a great job of taking care of me. They were good at communicating the status of the job, and the car looks like the accident never happened.
FL - 12608 San Jose Blvd, Jacksonville - 8/7/24
I had great service. Everyone I talked to was helpful. Especially Curtis Lowery
FL - 12608 San Jose Blvd, Jacksonville - 7/31/24
My experience was beyond pleasant, and the customer service was five stars.
FL - 12608 San Jose Blvd, Jacksonville - 7/30/24
The team was responsive, accommodating and performed quality work in the timeframe they said it would be done, even staying late to ensure I had my vehicle for the weekend. I would highly recommend using Gerber to anyone in need of repair work.
FL - 12608 San Jose Blvd, Jacksonville - 7/29/24
My car is LIKE NEW!!! The service is great and very communicative. My wife and I have been happy with the experience, and the team was proactive when things ran long. Very happy. Thank you!
FL - 12608 San Jose Blvd, Jacksonville - 7/25/24
Great customer service at this store! They really make an effort to communicate regularly about status on repairs and give the best service they can. Everyone was very pleasant, friendly and professional. Prices were very reasonable, too. I highly recommend them-- Would give more stars if possible!
FL - 12608 San Jose Blvd, Jacksonville - 7/8/24
Highly professional service
FL - 12608 San Jose Blvd, Jacksonville - 6/30/24
Everyone at the office was very nice. I was kept updated as to where they were in the repair process. When I got my car back something totally unrelated to my collision seemed "off" so I called and Curtis looked at it immediately. I had forgotten to press something! Later that evening Curtis called to make sure everything was going well-which I appreciated.
FL - 12608 San Jose Blvd, Jacksonville - 6/23/24
I can't write enough positives about my two experiences with this business. From start to finish it exceeded my expectations in every way. The estimators were excellent, the office and customer service were very friendly and professional, the work itself and most importantly was done in a quality manner, and the prices were very fair. I highly recommend this business and would not hesitate to use it again. Thank you, Curtis, Hunter, and everyone else who assisted me.
FL - 12608 San Jose Blvd, Jacksonville - 6/22/24
I am so satisfied with every aspect of my repair at Gerber. The estimators were thorough and very helpful. The office staff were friendly and extremely competent. The work was impeccable. The cost was very fair and perhaps less than I expected. The work was completed on promised schedule. I highly recommend this business to my friends or strangers asking for my experience. Thank you to all.
FL - 12608 San Jose Blvd, Jacksonville - 6/1/24
Great staff. Wonderful communication. Extremely happy.
FL - 12608 San Jose Blvd, Jacksonville - 5/15/24
The team made the stressful situation of my teens car accident a breeze. So easy to work with they directly communicated with my insurance company and had the car fixed quick!
FL - 12608 San Jose Blvd, Jacksonville - 5/13/24
very good repair work and service rep was excellent
FL - 12608 San Jose Blvd, Jacksonville - 5/11/24
Amazing team and service. This is how it should be done and we appreciate it so much. Thank You Curtis and Wendy.
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