Huntersville, NC - 13516 Old Statesville Rd

NC - 13516 Old Statesville Rd, Huntersville - 9/29/14

David, Thank you so much for going above and beyond and helping me. You did the kindest thing. You fixed my bumper & didn't even have to. I will always remember that and return to Gerber with any of my car damage needs Thanks

FALLON H

NC - 13516 Old Statesville Rd, Huntersville - 9/25/14

Gerber certainly delivered! Was promised a 2 day job but my vehicle was done in 6 hours! I picked it up same day! And Allison is very friendly, helpful and professional! Overall a very pleasant experience! Will certainly considered Gerber for any future auto body work!

VL

NC - 13516 Old Statesville Rd, Huntersville - 9/12/14

Allison was a wonderful help to me. I had never had to have a claim before and she explained everything to me. The work that was done to my car was great, couldn't even tell anything had been done. I would recommend this place to people.

Peggy K

NC - 13516 Old Statesville Rd, Huntersville - 9/4/14

Although I have been unfortunate to have been involved in several accidents over the past year, I know my vehicle is going to be taken care of at Gerber Huntersville. They always keep me updated on my repair progress, help coordinate a loaner, answer any and all questions I might have and do everything they can to get my car out of there quick! Allison over there is top notch, she's super helpful and friendly, any concern I've ever had has been promptly addressed and resolved to my complete satisfaction. Nobody likes having an accident but these folks make the process as painless as possible!!!

Mark R

NC - 13516 Old Statesville Rd, Huntersville - 9/4/14

Hello, I just wanted to take a few minutes to let you know of the excellent customer service I received from Allison G. at your Huntersville, NC location. The morning I drove my car in to Gerber she was first of all very friendly and welcoming. She took a look at the damage of my car and said she would get an estimate to me asap. ASAP she did, she followed up that morning with detailed email of what needed to be done. We exchanged several emails and she was so prompt in her response to each of my questions and it literally took me by surprise as so often the customer has to keep reaching out to a vendor to find out what is going on or what the answer may be. I too work in customer service and I wanted you to know how appreciative of the way she is doing her job and also representing Gerber. I will highly recommend Gerber to any friends ... who have a need for Gerb. Thank you so very much, read more

Elaine F

NC - 13516 Old Statesville Rd, Huntersville - 5/15/14

WOW...I was treated great...the car looks great. a totally great experience.

Russell B

NC - 13516 Old Statesville Rd, Huntersville - 1/12/14

Excellent job by the Huntersville office. Great communication and work was completed on time.

Antonio E

NC - 13516 Old Statesville Rd, Huntersville - 12/31/13

We were very happy with our service. I especially want to give high praise to Allison who handled everything great.

Brian H

NC - 13516 Old Statesville Rd, Huntersville - 9/30/13

I was pleased with the service and the body work done on my car. I especially liked that my car was washed and vacuumed before being returned to me. The employees I dealt with were very nice and their professionalism was much appreciated. I would recommend this shop to friends and family.

Eileen J

NC - 13516 Old Statesville Rd, Huntersville - 9/16/13

Fortunately, I haven't had to handle collision repair very often in the past. However, now that I have had this experience with Gerber Collision, I will never go anywhere else. Their staff are professional, friendly and extremely helpful. They not only meet your needs, they anticipate them and are proactive. They kept me informed the entire process and even provided options for returning my rental vehicle. Thanks for all your help and making this experience as convenient as possible.

Tim M

NC - 13516 Old Statesville Rd, Huntersville - 7/10/13

It was a pleasure to work with Gerber. I would recommend you to others.

Linda C

NC - 13516 Old Statesville Rd, Huntersville - 7/1/13

Sorry about the delay in getting you this email. Just crazy long busy weeks and I really try not to be on the computer much when I don't have to. I just wanted to again say thank you for all the help! You were all so polite, professional, understanding, communicative, and overall I'm impressed. My car looked great and was even done before I expected. The whole team there did a great job and I'd be happy to recommend your services to anyone. Hope you have a great week!

Cameron W

NC - 13516 Old Statesville Rd, Huntersville - 6/28/13

The staff is efficient, friendly and professional. They did a wonderful job with our 2008 Dodge Avenger. The atmosphere is very great and I always feel assured that I will receive prompt, businesslike service and workmanship. Thanks to Ken, Joe, and the wonderful staff at Gerber on Old Statesville Road, NC.

Lilieth R

NC - 13516 Old Statesville Rd, Huntersville - 6/26/13

"I am sending this note about a positive feedback and great experience I have had today at your " Gerber " shop, in Huntersville, NC. I was very pleasantly surprised with professionalism of the ladies working at the front desk to the manager Joe who took care my problem. I expected I would be for a long time in a shop, but all was very quickly. Joe did give me a couple of option how to fix my problem with a car. He was very realistic with problem my car had. He fixed it very quickly and that was the shortest visit in car shop I had ever had in my life. I will highly recommend this place to my friends and clients for the future needs."

Mira M

NC - 13516 Old Statesville Rd, Huntersville - 6/19/13

I was involved in a fender bender south of Charlotte. Police fixed bumper so I was able to drive to sons house. My insurance company suggested Gerber, I was a bit hesitant at first since I own a Prius and was cornered about their knowledge of hybrids. After much discussion I took my car there Monday 5/20/2013...my fears immediately went away when I saw many hybrid in this large and very well maintained business. Auto was finished Thursday, and looked great. Everyone at this business was friendly and helpful. I would be happy to answer any questions regarding this business and would definitely use them again.....if I had too....which I hope doesn't happen.

Mary M