Holly Springs, NC - 801 N Main St

NC - 801 N Main St, Holly Springs - 7/14/15

Gerber is great! The Holly Springs staff (Kelly, Cliff, and Pam) were great to work with. This is my second experience with Gerber (the first one was in Durham, NC) and both experiences are terrific. The customer service and quality work and definitely worth the price.

Dave K

NC - 801 N Main St, Holly Springs - 7/13/15

My car was repaired quickly and expertly. It looked as good as it did when I bought it. I am really pleased with the job they did on it. The paint is a perfect match to the rest of the car. Rodney T. kept me informed throughout the whole repair process. Everyone in the office was very nice and friendly. It is bad enough to have a wrecked car, but Gerber made the process so much easier. It has been a long time since I have dealt with a wrecked car and this was a piece of cake compared to my past experience. Thank you so much!

Melba W

NC - 801 N Main St, Holly Springs - 7/10/15

Just a shout out to Kelly at this location. Since the beginning of my service he was professional and understanding and made my experience a pleasant one. We will definitely come back if we should need assistance again!

Amy P

NC - 801 N Main St, Holly Springs - 6/18/15

Satisfied with the work they did. Took longer than expected specially since I didn't had a rental car, but the car looks good.

Reyna C

NC - 801 N Main St, Holly Springs - 6/17/15

OMG!! My experience with Gerber was SOOOO much better that what I could have imagined! I would give them 10 stars if I could! They didn't just provide care for my car; they provided care for me! There is a sign on the wall in the lobby that says, "Customer Service.....It's an Attitude". That must be the motto by which all the Gerber staff live because every single person I met, from the time I came in for the estimate until the time I walked out the door with my car repaired and with the wonderful bonus of my car being detailed (totally unexpected!), was courteous, thoughtful, friendly and engaging, in addition to being knowledgeable and skilled at their jobs! I want to give very special shout-outs to: 1)Rodney, who gave me a fair estimate, helped me to continue to drive my car while awaiting the ordered part by getting on the ... ground and strategically holding the fallen curb guard in place with 3 zip ties, kept me informed of progress during the repair process, and made sure I wasn't without my vehicle longer than necessary; 2)Pam, who scheduled my appointment in a timely manner, rescheduled me when I couldn't keep the original time, and shared her great candy; and 3)Jim, who didn't allow a problem with the original repair plan to deter him from going above and beyond the usual to discover a method to get my car repaired and back on the road, AND saved me money in the end!!! He also gave me some helpful tips on how to protect my car from my parking so close to the curb. LOL I would never consider going any place else to have my car repaired and would quickly and highly recommend them to everyone I know! I am Gerber-for-Life!!! read more

Kathy H

NC - 801 N Main St, Holly Springs - 6/9/15

Great service. Friendly staff. Kept me informed on the progress.

Tammy

NC - 801 N Main St, Holly Springs - 6/8/15

Gerber team was very professional, informative, and easy to work with.

Regis W

NC - 801 N Main St, Holly Springs - 6/8/15

One of the most professional collision places I've ever visited had the privilege to do business with The work they did on my E350 is fantastic So much so I brought in my infinity. I have a busy schedule made it in there maybe an hour or so before they close still took care of me. They were still professional I didn't feel rushed and for that I'm greatly appreciative

Douglas S

NC - 801 N Main St, Holly Springs - 6/2/15

Great work and friendly employees. Many thanks!

ROBBIE T

NC - 801 N Main St, Holly Springs - 6/2/15

Excellent job

Abebe s

NC - 801 N Main St, Holly Springs - 6/1/15

I found them to be very helpful and courteous .

carol m

NC - 801 N Main St, Holly Springs - 5/29/15

The team at Gerber did an amazing job! Pam and Gerald were very helpful and considerate of my situation. When I told them that I was paying for my rental car out of pocket, they both went above and beyond. Pam took the time to find me a coupon for 5 free days of a rental car, and she made the arrangements for Enterprise to pick me up. Gerald did an excellent job in communicating with me throughout the process and pushed his team to get my car back to me earlier than estimated. When the work was done, my car looked amazing! They even covered up some existing scratches when doing the painting.

Charles S

NC - 801 N Main St, Holly Springs - 5/27/15

Folks at Holly Springs could not have been better. Friendly, polite, communicative, prompt, just a great experience all around

Jerry S

NC - 801 N Main St, Holly Springs - 5/27/15

I was beyond satisfied with the level of customer service delivered. I was kept up to date with the status of my vehicle. All staff was always very kind and courteous.

Amy W

NC - 801 N Main St, Holly Springs - 5/27/15

This is the second time I have been to Gerber. Both times I have been completely satisfied with the service and people at this location.

Robert