Highland, CA - 26847 Baseline St

CA - 26847 Baseline St, Highland - 9/13/23

Excellent service from service desk to assigned rep

Francisco S

CA - 26847 Baseline St, Highland - 6/22/23

I was very impressed with the customer service policy and processes. They were sensitive to my need for transport home. And gave me a ride home. I looked forward to the status follow-up promised. However, that was not initiated by the company. I had to make the status calls. I was not informed by the tech he would be on vacation on the day he was to update me about status of completion, which is the reason I rated 4 stars. Vivian saved the day for me! She was most instrumental and most efficient in getting the car to me. She went out of her way to accommodate me learning that I would have to catch the bus to get the car. And lastly, the techs did a great job with repairs and negotiating with Mercury for work.

Pamela J

CA - 26847 Baseline St, Highland - 6/15/23

Wonderful service, kept me informed of status. Great customer service.

Sharon M

CA - 26847 Baseline St, Highland - 5/21/23

Quick, easy and kept me informed at every step.Repair work was good quality and the staff helpful.

Sharon P

CA - 26847 Baseline St, Highland - 5/17/23

Will be retuning for any future repairs

Natalie L

CA - 26847 Baseline St, Highland - 4/16/23

Was always kept in the loop regarding repairs and they handled the insurance paperwork. Was treated courteously and with respect during all phases of the repair. Repairs were completed on time and I'm very happy with the results.

Jerry S

CA - 26847 Baseline St, Highland - 3/30/23

Very good services. Everyone was very helpful

Joan B

CA - 26847 Baseline St, Highland - 3/16/23

Mark and Vivian are top notch! Fast! Courteous! Plainly, they kick a$$!! Thanks guys!

Ernest P

CA - 26847 Baseline St, Highland - 3/1/23

The experience at this location was amazing. I had heard great things about Redlands location however, Highland was a lot closer. As soon as I got there from customer service to the quality of work has just been amazing. Vivian is so helpful and so nice and Dresy was amazing and always touched base when needed. 10 out of 10 would recommend!!

Erika R

CA - 26847 Baseline St, Highland - 5/23/22

Really appreciate the work you have done for my mom. Car looks great. Only issue it was returned with dirty inside like windows were left open in the shop. Otherwise my mom is pleased with the body work that was done. Thank you agains for your kindness. God bless!!!

Chonggol O

CA - 26847 Baseline St, Highland - 4/3/22

Best customer service! I've been here for multiple car accident repairs because they are very professional and keep you updated on the repairs. Both times my cars came out looking great matching the same paint as well. Great body repair shop.

Benito J

CA - 26847 Baseline St, Highland - 3/7/22

The process was easy. Updates on the repair were regularly provided. Work was completed several days sooner than estimated. Very pleased with my experience.

Carl M

CA - 26847 Baseline St, Highland - 7/20/21

Excellent service and workmanship. Estimator Miguel realized the front bumper did not have to be replaced but safely and correctly repaired. This approach resulted in a huge saving over the dealer's estimate.

Ruth C

CA - 26847 Baseline St, Highland - 7/14/21

Completely satisfied with our recent experience at the Highland, CA Gerber Collision shop. Everyone was friendly, helpful and professional. We were provided timely updates throughout the process and our truck was completed exactly as promised. Very happy with the quality of work and the level of service provided. Will definitely recommend Gerber Collision/Highland, CA to our friends and family members. Special kudos to Laura, Miguel and Mark who went out of their way to provide top notch service.

Dennis D

CA - 26847 Baseline St, Highland - 3/23/21

Pam helped me and she was the very best! I would highly recommend Gerber Collision and Glass!!! Thank you soooo much Pam!!!!

christine c