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Gambrills, MD - 1047 Maryland Rt 3 N

 

MD - 1047 Maryland Rt 3 N, Gambrills - 3/27/14

Your team did a great job. The work is excellent. Tina and Tricia were wonderful communicating and working with me. I will recommend your company in the future.

Christine F

MD - 1047 Maryland Rt 3 N, Gambrills - 8/7/13

We have used the service at the Gambrills location in the past so when we had a recent accident we told our State Farm Agent we wanted to have the repair done there. Jordan Kuh did the estimate and kept us informed re: repairs and schedule via email. There was a delay due to the fact a part came in that Gerber didn't think was up to their standards so they had to get another part leading to a delay. Jenn Messer (manager) was keep us updated and knew we needed the van (which has crates in it for our dogs) for a weekend trip so she "pulled a miracle" and got the car done for us - returning to the shop late on a Friday evening so we'd have it first thing in the morning for our trip. I would recommend Gerber (and particularly this location) without hesitation. THANKS!!

Nancy M

MD - 1047 Maryland Rt 3 N, Gambrills - 7/8/13

I had by Explorer repair in May of this year, over this pass week end the hood made a noise when you opened it like it was binding somewhere. I stop by your shop this morning and you fixed the problem while I waited. I will recommend you any one who needs your services. Good Job Frank Daniel

Franklin D

MD - 1047 Maryland Rt 3 N, Gambrills - 5/29/13

The people at the Gambrills location have been FABULOUS! They have gone way above and beyond what was expected. Especially Trish. Not only did she take care of my situation in the most professional way, she contacted Enterprise for me and when Enterprise did not wait for me, she arranged a ride for me. The entire office has been attentive, professional but more importantly informative and personable. I feel this office really needs to be recognized. Please contact me for further information.

Michelle G

MD - 1047 Maryland Rt 3 N, Gambrills - 5/1/13

I would like to thank Gerber Collsion for the job they are doing on my vehicle. Trisha and Kelly have been very efficient in their notifications for me and availability when I call. They have done an excellant job of keeping me abreast of any slight change there may be. If I have to see you a collision specialist again for any reason I will definatle us Gerber. Respectfully, James White

James W

MD - 1047 Maryland Rt 3 N, Gambrills - 2/28/13

"This was my second experience with the people and services at Gerber in Gambrills, MD. I simply can not say enough about the experiences! From the first phone call to making the appointment until the final credit card payment, each and every employee with whom I interacted was professional and right on target with what they would do, when they would do it and that they'd be in touch regularly all along the way. They were true to their words and actually had my car repaired before the predicted date. In addition, it was washed in and out and - incredibly - a small "abrasion" on the other side of the car was noticed and attended to - without any cost...just care. Now where on earth these days do you find folks with a work ethic like this!!! I totally recommend them for anything, any time. And, they made working with the car ... rental company a breeze. I would recommend Gerber to anyone!" read more

Susan L

MD - 1047 Maryland Rt 3 N, Gambrills - 1/25/13

Jordan handle my claim in a very professional manner and gave me updates as promised. This is the second time in less than a year I have used Gerber in Gambrills and would reccommend them to friends and family for repair work. Trisha at the front desk was also friendly and very professional with me.

Alan C

MD - 1047 Maryland Rt 3 N, Gambrills - 12/14/12

Every staff person I dealt with was very professional and courteous. The repair results were excellent--the car looks much better than it had been before the accident! I am so pleased, and will use Gerber Collision in Gambrills again if ever necessary, and will tell friends about it. Thank you very much.--A very pleased customer.

Jean M

MD - 1047 Maryland Rt 3 N, Gambrills - 11/10/12

Very pleased with the work that Gerber did repairing my truck. It looks amazing and customer service was excellent, they even washed the truck! I'll be recommending this shop to my friends if they need body work for sure. Thank you.

Alix G

MD - 1047 Maryland Rt 3 N, Gambrills - 10/22/12

The salesman who handled my case (jordan) was very polite and professional from our initial meeting until the repair appointment was complete. Please keep up the good work and quality service.

Rich M

MD - 1047 Maryland Rt 3 N, Gambrills - 10/8/12

This was done via mobile glass repair service, in Annapolis, MD. The service performed was for embedded rock in the windshield. The repairman allowed me to watch the repair, only taking 15 minutes total. I was very impressed with the service! My understanding (from colleagues who have had glass repair done before) was for a coat to be applied on the damaged area to avoid further cracking. My understanding was incorrect. The embedded rock was carefully removed from my windshield, and a coat of liquid glass was filled in. Following the service, you can barely tell there was damage at all! Service man was very knowledgeable and provided good customer service. A+ experience!

John P

MD - 1047 Maryland Rt 3 N, Gambrills - 3/16/12

'Thank you so much for the beautiful repair job on my Murano and for completing the work on time!'

Gail

MD - 1047 Maryland Rt 3 N, Gambrills - 3/12/12

'Amazing work. Done on time and it looks beautiful.'

WALTER

MD - 1047 Maryland Rt 3 N, Gambrills - 2/23/12

'Repair shop very good. Would recommend them. Glad Nationwide works with them. The who repair process was very simple.'

MICHAEL

MD - 1047 Maryland Rt 3 N, Gambrills - 1/6/12

'Pleasant experience from beginning to end. All staff were courteous friendly and efficient in all respects. Customer waiting time was kept to a minimum. I appreciated being contacted frequently with status reports; the work was completed on or before the estimated delivery and the repair looks great !'

ROBERT

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