Fogelsville, PA - 153 Pennsylvania 100

PA - 153 Pennsylvania 100, Fogelsville - 3/14/12

'Very professional polite a first class organization from the quality of the repair to an outstanding customer service department.'

CARL

PA - 153 Pennsylvania 100, Fogelsville - 3/14/12

'Did a very nice job. Would refer you to anyone that needs repairs! The office people were very nice and helpful.'

JODY

PA - 153 Pennsylvania 100, Fogelsville - 3/4/12

I have been unable to access the www.true2form.com/feedback address but I still wanted to give my thanks and praise, once again, to Gabe and the entire team at the Route 100 True2form. Needing to get your vehicle repaired is never convenient or fun, However, I can truly say that the entire group at True2form do everything possible to minimize the inconvenience and actually make it fun to come into the shop. Getting a once and done customer is easy, getting a repeat customer is a whole other ballgame. Route 100 True2form is the super bowl of customer service champions!

Jeffrey B

PA - 153 Pennsylvania 100, Fogelsville - 3/1/12

'Always wonderful! thank you so much!'

ELIZABETH

PA - 153 Pennsylvania 100, Fogelsville - 2/27/12

'They always take excellent care of my needs. Great communication on the status of the repair. Easy to schedule and pickup. Kate and Tiffany are the best!'

SIMPLEX

PA - 153 Pennsylvania 100, Fogelsville - 2/25/12

'I appreciate the wonderful customer service and the delivery of the car 4 days early!! Thank you!!!'

ROBIN

PA - 153 Pennsylvania 100, Fogelsville - 2/24/12

'Excellent service. Kate and Tiffany are always very professional and helpful. Quick turn around and quality workmanship.'

CHARLIE

PA - 153 Pennsylvania 100, Fogelsville - 2/21/12

'You guys were great start to finish! Ruth kept me up to date all the way through the process. Thanks'

WILLIE

PA - 153 Pennsylvania 100, Fogelsville - 2/20/12

'Excellent friendly service and beautiful job on my car!'

MICHAEL

PA - 153 Pennsylvania 100, Fogelsville - 2/14/12

'I was very pleased with the service right from the moment I walked in the door. The facility was very clean & welcoming to the public. The girls at the front desk were very polite greeted us at the door and made us feel right at home. They process of dropping off the car was very quick. I love the fact that my insurance company was stationed at the facility & that they had a rental car waiting for me.... All this and no waiting!!! Just hand over the keys and on your way. I was surprised of how quick they looked at my damage and got back to me. They let me know when my car would be done and provided updates through phone calls and website. What shocked me the most was when I got a call saying my car was done earlier then expected. I was able to just drive to the facility leave the rental right there sign my paper work and be on my ... way. Again when I walked in to pick up my car the girls at the desk greeted me and were very polite welcoming and very quick with the process. I was so happy to get my car back but I was shock and my jaw dropped when I saw my car. I wasn't expecting to see my car detailed inside out they even shampooed my interior..... I was in total shock!!!! I gotta commend you guys on a job well done! I appreciate it very much!' read more

PRISCILLA

PA - 153 Pennsylvania 100, Fogelsville - 1/24/12

'Excellent service and friendly staff'

JOSEPH

PA - 153 Pennsylvania 100, Fogelsville - 1/24/12

'Excellent Service! Quick repair that is of good quality!'

CHRISTOPHER

PA - 153 Pennsylvania 100, Fogelsville - 1/24/12

Good afternoon. I just wanted to email you and let you know how outstanding one of our TLC shops were to an Insured today on a three way call. I had an insured call in a claim and he wanted to go to True2form on Route 100 in Fogelsville PA for an appraisal. I made the three way call to confirm the appointment. We spoke with Tiffany at the shop to set up the appointment. Tiffany was absolutely amazing. She had me smiling and I wasn’t even the customer! She did everything she could to work with the Insured to arrange for this appointment. The Insured has his two children during the day, so he was going to have to drop his vehicle off the night before and pick it up the next night. Instead of having our insured be without a car, she offered to have him come over and they could have him in and out in 5-10 minutes. The insured was very ... impressed with this, since he would have his two children with him. Then, when setting up a time, the insured asked for some time “after lunch.” Tiffany then went on to ask what time his children ate lunch and if they needed to take naps at a certain time. Tiffany really went above and beyond to make sure the appointment was not an inconvenience to our Insured. Working for a company who has strong values for customer service, it is important for us to have shops such as True2form and their employees, such as Tiffany displaying such incredible customer service while working with our customers. read more

Jackie T

PA - 153 Pennsylvania 100, Fogelsville - 1/6/12

'Ruth and the technicians were wonderful. I am extremely pleased with the results of the repair. The level of customer service and attention to detail was outstanding. I couldn't take my car until it was 100% - Ruth is a stickler for detail !!'

ANDREW

PA - 153 Pennsylvania 100, Fogelsville - 9/30/11

'I am very impressed with the work that was done. The quickness of having the vehicle finished was outstanding. Fantastic job.'

Maurice G