Fayetteville, NC - 5130 Raeford Rd

NC - 5130 Raeford Rd, Fayetteville - 10/10/16

On the day Hurricane Matthew arrived, My son tells me his driver's side window has stopped in the down position. I spoke with Celia (I think) at the 800 line. She found and spoke with the FAYETTEVILLE Raeford Rd store ( 0.4 miles from me) and Nate had me come in quickly. They completely solved me problem putting the window up before the rain started! The mechanics, Rob & Dave I think, did everything they could while Melissa sat with us and gave us referral sources for mechanical work that needed to be done! ABSOLUTELY AMAZING! Matthew flooded our home that day BUT NOT OUR CAR!!! We will never forget you guys! Lastly, they refused to accept any payment for helping us through the emergency! Thanks from the bottom of our hearts!

Ron B

NC - 5130 Raeford Rd, Fayetteville - 9/26/16

I visited this store and was very pleased with the service I received everyone was nice and professional not to mention they didn't charge me to reattach my rear view mirror I will definitely be back for any services needed for my car again thanks to the staff

Karl B

NC - 5130 Raeford Rd, Fayetteville - 9/21/16

Best services I have ever received. The office staff kept me informed every Tuesday and Thursday with out fail. The best part I was told I would receive my vehicle on the 28th of Sept 2016 and I received it on 21 Sep 2016 With a lifetime guarantee.

Garry W

NC - 5130 Raeford Rd, Fayetteville - 9/9/16

Their customer service personnel was outstanding, everyone was so helpful, and they keep me informed on the status of my vehicle repair.

Frank W

NC - 5130 Raeford Rd, Fayetteville - 8/31/16

My car was brought in for repair where in the end the insurance totaled my car. They started out working on my car and found more damage than was seen. Melissa, who helped me was great on keeping me up on what was being done. If I need to ever have work done again Gerber will be the place I come.

Nancy M

NC - 5130 Raeford Rd, Fayetteville - 8/4/16

I went in today very upset that I had found a terrible scuff scratch on my tailgate of my new truck but the great people at Gerber came through for me in a BIG WAY! They got my damage out to 100% satisfaction. Awesome job and very quick! Amber at the front desk was pleasant and understanding. Manager Nate was prompt and professional. Roberts from the body shop did an incredible job! If ya need any body, glass, or paint work done, look no further than GERBER COLLISION!!!! THANKS from a very happy customer.

Matthew H

NC - 5130 Raeford Rd, Fayetteville - 8/1/16

I found the care and concern to be above and beyond the normal . Everyone went out of their way to address the need and I really appreciated the customer service .

Sarah A

NC - 5130 Raeford Rd, Fayetteville - 7/25/16

I was delited with the work Gerber Collision on my 2015 Toyta Corolla they did a great job and I love that they kept sending me up dates on what was going on with my car very gladly appreciated

Anne R

NC - 5130 Raeford Rd, Fayetteville - 7/13/16

Everyone was so helpful.

Carolyn C

NC - 5130 Raeford Rd, Fayetteville - 7/12/16

The service,from beginning to the end was phenomenal..the quality of work was outstanding.Thank you for the outstanding customer service..

debra h

NC - 5130 Raeford Rd, Fayetteville - 6/11/16

All the people we dealt with were extremely courteous and professional. They called to let us know what was happening and the time frame--kept us up to date on everything. They did a wonderful job of repair and of course we appreciated all they did!

Mary H

NC - 5130 Raeford Rd, Fayetteville - 4/15/16

Received my car in a timely manner

Charnett M

NC - 5130 Raeford Rd, Fayetteville - 3/31/16

Wonderful customer service and you can really tell that they care about their customers and the service they provide

Stacy F

NC - 5130 Raeford Rd, Fayetteville - 3/9/16

Everyone in the office was very nice and gave efficient and great customer service

Virginia W

NC - 5130 Raeford Rd, Fayetteville - 3/9/16

I will definitely recommend you all to my friends.