Elgin, IL - 801 N State
IL - 801 N State, Elgin - 4/21/15
The staff was friendly and personable. The repairs were completed in a timely manner. The shop arranged for a rental car. This experience could not possibly have been more convenient!
IL - 801 N State, Elgin - 4/15/15
Thank you guys! You did an awesome work with my Toyota Prius. I took my car one day earlier than promised. You deserve 5 stars for a work well done and an a fantastic customer care.
IL - 801 N State, Elgin - 3/22/15
Excellent customer service, Darrin took care of everything for me. My car looked like I had just pulled it off the show room floor! Thanks for the awesome care, I will being sending my Family and friends to Gerber.
IL - 801 N State, Elgin - 1/31/15
Outstanding service from the time I walked into the door. Staff was very helpful and quick. I was told the repairs would take about 2 weeks and I had a call 1 week later saying my vehicle had been fixed. when I picked up the vehicle it had been cleaned both inside and out. It looked like I just bought it off the car lot. Thank you for all your hard work and making this process easy.
IL - 801 N State, Elgin - 11/28/14
I have AAA Ins. which was not listed above. Car looks great, good service, appreciated email updates Was also impressed that inside of vehicle was cleaned as well.
IL - 801 N State, Elgin - 11/18/14
Very happy with the service that I received from Gerber. I requested a quote on Sunday afternoon and had someone out by Monday morning to replace my windshield. Had received many quotes in the past and this was by far the lowest. The service tech was also friendly and helpful.
IL - 801 N State, Elgin - 11/15/14
Everyone was polite, professional, and informative. They took the time to explain everything that was done to my vehicle and the work was excellent! Very impressive.
IL - 801 N State, Elgin - 9/24/14
Everyone at this location was fantastic. My car looks like new. They helped me through it all. The repair was timely and precise. Having worked around body shops for over thirty years I am very impressed with Gerber. I will highly recommend them to everyone. Thanks
IL - 801 N State, Elgin - 8/25/14
I've had my vehicle repaired twice at Gerber & the repairs on my SUV were fantastic!
IL - 801 N State, Elgin - 8/4/14
Everyone was courteous and attentive to my needs during my car's stay at Gerber. I received a couple of calls each week from Kayla who kept me apprised of the progress with my car. That was very much appreciated as was the fine job they did on my car! Thanks to everyone there!
IL - 801 N State, Elgin - 7/28/14
Excellent Service! Kept me informed regularly on progress. Car looks brand new! would use again.
IL - 801 N State, Elgin - 7/12/14
Everyone there was more than helpful. Margie and Kayla were more than helpful with everything!! Working with my insurance, getting me my rental, and keeping me informed as to how the repairs were going. The mechanics were very friendly! I really can't say enough about how great their service is!
IL - 801 N State, Elgin - 6/27/14
Gerber did a wonderful job repairing my vehicle after it was in an accident. They have constant text message updated to let me know the status of my vehicle. When I called the representative was polite and knowledgeable about my vehicle. When my vehicle was returned there was no evidence of an accident at all. They clean inside and out. I would definitely use them again if need be
IL - 801 N State, Elgin - 6/24/14
I would rate the repairs and service I received 5 stars out of 5. I received timely updates about the status of my vehilcle's repairs through both phone and text. This is the third time that I have used this location for repairs and I wouldn't hesitate to refer or recommend Gerber to friends and family. I have always been throughly satifisfied with the quality of my repairs too.
IL - 801 N State, Elgin - 5/13/14
EXCELLENT SERVICE, very professional, fast and couteous. Just the kind of company you want to deal with after an auto accident/collision.
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