Elgin, IL - 801 N State
IL - 801 N State, Elgin - 11/30/17
the updates were wonderful. It was ready faster than promised. Staff and service agents were very friendly and courteous. The car rental process was smooth and I was very grateful for the
IL - 801 N State, Elgin - 10/28/17
The staff was friendly and efficient and provided excellent service and a great repair. It was a pleasant experience.
IL - 801 N State, Elgin - 9/8/17
Top service with great communication and professional always pleasant experience. I would highly recommend this facility to all my friends.
IL - 801 N State, Elgin - 9/4/17
Excellent service. I did not use insurance (Farmers) because deductible was $500 vs $648 charge by Gerber. I would recommend Gerber to anyone.
IL - 801 N State, Elgin - 8/26/17
Car issues stress me out. They made it easy and I appreciate that. I also enjoyed the text message alerts. Thanks.
IL - 801 N State, Elgin - 8/3/17
great work great people!!
IL - 801 N State, Elgin - 6/23/17
Gerber does beautiful work on cars and takes extra care to do things the right way. They try hard to get it done efficiently and in a timely manner. We also appreciated the loaner car they arranged for us.
IL - 801 N State, Elgin - 6/21/17
Awesome service and timely as well. They set-up the rental car and provide continuous updates as to the status of the work being done. Highly recommend the Elgin location!
IL - 801 N State, Elgin - 4/22/17
I was freaking out after I was rear-ended by another car two weeks ago. The people at this location were SO friendly and reassured me that my car would be good as new. I received continuous calls and text message updates from them regarding the process. They billed insurance directly and hooked me up with a rental company on the spot. It was incredibly easy! My car looks good as new! They really paid attention to every little detail. Getting into a car accident was such a headache, but Gerber made a difficult thing so much easier to deal with.
IL - 801 N State, Elgin - 4/16/17
Came into Gerber to have collision repair done and was very happy with expedience and customer service of the whole process from Joanna (?) at reception to Greg, the rep who worked with me. They helped me navigate the repair, insurance steps from start to finish, painlessly and quickly. Would highly recommend this shop to anyone !
IL - 801 N State, Elgin - 2/25/17
Estimator and staff were competent, personable and patient. Communication during the repair was frequent and included an updated/additional damage estimate left to my discretion to act upon (no pressure or "sell"). This shop's service and work several years ago were excellent and this holds true with my recent transaction.
IL - 801 N State, Elgin - 1/26/17
my vehicle was in great condition after being serviced and was completed well ahead of schedule
IL - 801 N State, Elgin - 1/19/17
Great job
IL - 801 N State, Elgin - 1/13/17
I picked up my truck last night at Gerber's Collision in Elgin, IL. I was very happy with the repairs. The truck looked like it just came off the showroom floor. The company is professional, reliable and does excellent work. 5*****'stars. Thanks Gerber
IL - 801 N State, Elgin - 1/8/17
I have never before dealt with a auto body service that was so professional, yet so friendly and courteous. They did the work in the time that they estimated it would take and the communications via phone calls and texts throughout the time they worked on my car were OUTSTANDING. I didn't have to chase after my questions on their progress they let me know instead. Great job, guys !!!
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