Downers Grove, IL - 2360 Ogden Ave

IL - 2360 Ogden Ave, Downers Grove - 5/18/22

The repair was perfect! The people couldn't have been nicer-- Michelle the manager, Tom the estimator, John the production manager, and the ladies at reception, Pam and Kim--- all terrific! I recommend Gerber 1000% !!! [RO#1410429606]

Steve A

IL - 2360 Ogden Ave, Downers Grove - 4/29/22

Ladies in office are great. Thomas M. the estimator was great, he was accurate with initial estimate and final price, very courteous and helpful.

Kathryn P

IL - 2360 Ogden Ave, Downers Grove - 1/9/22

Great job on making my vehicle look brand new after having hit a deer in Minnesota. Looks brand new. All resulting electrical/mechanical issues were repaired as well. Very attentive, communicating details of progress periodically with me. Highly recommended!

John C

IL - 2360 Ogden Ave, Downers Grove - 11/3/21

I had an auto accident with a Progressive person covered by Progressive Ins. Company (It was finally determined that the Progressive insured was totally at fault.) I brought my 2007 :Lexis IS 250 to Gerber Collision and Glass in Downers Grove, IL. My estimator was Jim C. It was a difficult color to match, but Jim assured me they would match the paint. I brought the car in on October 8, 2021 and they had a rental car waiting for me. During the time it was in the shop Jim kept me posted every step of the way of their progress. I also had some scratches and bumps taken care of at my expense as well. The car was ready within 2 weeks, and I picked it up a week later . I was totally satisfied by the work done at that Downers Grove facility. My car looked brand new again! All of the employees were friendly and professional. Jim C. was very kind ... and professional. I would give him a ten as I was very satisfied by the way he made me feel confident in the repair work as it was being done. Thank you to everyone at that facility. I would use it again if I had to (hopefully I won't). Kay Herrmann read more

Kay H

IL - 2360 Ogden Ave, Downers Grove - 10/7/21

Good staff. I got constant updates, and they helped me navigate the insurance & rental processes. Good work by good people.

John L

IL - 2360 Ogden Ave, Downers Grove - 10/7/21

Gave regular updates and were even able to drop off the vehicle at our place of business.

Kristine

IL - 2360 Ogden Ave, Downers Grove - 9/17/21

Gerber collision saved myself and my son George a lot of time and headache Once we reached out to them they just took us under their wings and took care of everything for us! Car was in tow lot for a week and they we're able to get car right away and start the repairs we are very thankful for taking of everything for myself and George! They are amazing people here at the Downers grove location! Thank you

Julie G

IL - 2360 Ogden Ave, Downers Grove - 6/22/21

very impressed. the repair was beautiful I was told that Gerber was top notch I would recommend

Nancy L

IL - 2360 Ogden Ave, Downers Grove - 5/27/21

A plow truck backed into my van. I brought my vehicle into Gerber and they took care of the rest. They made my van look like new again and were fast efficient and friendly in the process. Thanks for doing a great job and getting me back on the road again

KIMBERLY J

IL - 2360 Ogden Ave, Downers Grove - 3/5/21

Great service and took wonderful care of our Honda!

Ryan

IL - 2360 Ogden Ave, Downers Grove - 2/4/21

McKinley was super awesome, knowledgeable, friendly, and kept me up to date with vehicle.

Karen m

IL - 2360 Ogden Ave, Downers Grove - 12/17/20

Excellent service from Brian! When the unfortunate accident occurs and body work and repairs are required, Gerber is the best and this location is awesome!

MARK W

IL - 2360 Ogden Ave, Downers Grove - 9/3/20

Excellent service, McKinley B represents the company in a positive way.

Cottee H

IL - 2360 Ogden Ave, Downers Grove - 7/29/20

Was seen same day as accident, repaired in less than a week Great service, car looks like new. Dealt with my insurance company directly Wouldn't go anywhere else if I ever have another accident

BARBARA h

IL - 2360 Ogden Ave, Downers Grove - 6/12/20

McKinley B. is simply outstanding. He is beyond friendly, open, honest, and great at communication and follow up. He made the entire experience pleasant and without any stress or confusion. Give that man a raise!

Ellen W