Des Plaines, IL - 1001 Lee St
IL - 1001 Lee St, Des Plaines - 2/19/15
Excellent service from start to finish. The estimator was great at answering my questions and the final estimate didn't deviate much from the initial estimate. The update text messages were a nice modern touch as well. And you guys even delivered my repaired vehicle as a courtesy for pickup at a Gerber location near my house. Above and beyond my expectations!
IL - 1001 Lee St, Des Plaines - 2/15/15
In January 2015 I was involved in a car accident with my Chevy Trail Blazer. The at fault driver had State Farm Insurance, so I was required to go to Gerber in Des Plaines Illinois. The employees at this location were fantastic! I had the most interaction with Cory. He was professional, thorough, knowledgeable and courteous. Steve who completed the repairs did an awesome job. My SUV looks just like new! Carlos who finished some detail work did a great job. Fate in reception was friendly and helpful. I also spoke with the manager John by phone, he was very accommodating and took the time to answer all my questions. Please recognize and thank everyone for their excellent service.
IL - 1001 Lee St, Des Plaines - 2/14/15
Received professional, topnotch service on my new Acura MDX. Entire front end smashed in, and required over a month of complex work. Corey, the lead on the project, was very attentive, kept me up to date on repairs and addressed all of my concerns. After I picked up the car, I noticed a minor noise issue. John took my car for a drive, figured out that it was the seatbelt, and it was immediately repaired. The staff brought the car back to its original pre-accident condition. Very happy with work and service. My dad had an accident and we are bringing his car into the shop for repairs as well. Thank you.
IL - 1001 Lee St, Des Plaines - 2/7/15
Each person I dealt with were very nice and helpful and made me feel at ease that my vehicle was in good hands.
IL - 1001 Lee St, Des Plaines - 2/6/15
Fast and efficient. Professional. Great job on car. Loved the Enterprise car rental picking us up and driving us to the rental site for car. Love door to door service. Makes the experience of having your car fixed more bearable.
IL - 1001 Lee St, Des Plaines - 2/6/15
Staff was greatI loved the updates, Cory and Fate were completely awesome. I highly Wreck-mend this place to every one.
IL - 1001 Lee St, Des Plaines - 1/10/15
Gerber in Des Plaines, Illinois was great. They took my car in right away to be fied.. Called the next day with an update. The car was ready within 4 days. They were very helpful and friendly. I would recommend them to anyone.
IL - 1001 Lee St, Des Plaines - 12/27/14
Great service. Got my car back a week before I was told it would be ready. Friendly shop manager. My car works great now! :)
IL - 1001 Lee St, Des Plaines - 12/21/14
I am happy with the service. Cory is the person who took care my request and he is very good to help with entire process.
IL - 1001 Lee St, Des Plaines - 12/21/14
Thank you very much John Mulligan and crew, The service was outstanding. I didn't expect my vehicle to be finished that quick and great cutomer service too I will definitley recommened gerber as my Brother in law recommended me to you guys, Thank you again A++++
IL - 1001 Lee St, Des Plaines - 12/4/14
Prompt service. Friendly staff. Beautiful repair on my car.Would recommend this shop to family and friends.
IL - 1001 Lee St, Des Plaines - 11/24/14
great job. Very friendly. Fast quotes. Done on time and car rental was easy. Receptionist was pleasant and helpful.
IL - 1001 Lee St, Des Plaines - 11/18/14
This is my 3rd time that I have returned to Gerber for bodywork on both of my cars -- I recently moved to Des Plaines and contacted Cory - he has outstanding customer service skills -- I was amazed by his professionalism and he kept me in the loop throughout the claims process with my insurance company and the expected time frame to complete the job- and I am happy with the outcome of the work performed. He is a truly and asset to your company. Kudos to Cory and your staff at the Des Plaines Location
IL - 1001 Lee St, Des Plaines - 11/14/14
Within an hour of reporting the accident I had a call from Gerber to set up an appointment. They car was done before anticipated, and it looked great. They had even reset my clock. :) It was as good an experience as you're going to get following an accident.
IL - 1001 Lee St, Des Plaines - 11/13/14
Great customer service, outstanding adjuster name Cory, job done ahead of time...will be highly recommended to friends and relatives.
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