Decatur, GA - 725 Dekalb Industrial Way
GA - 725 Dekalb Industrial Way, Decatur - 5/19/17
Awesome customer service. Estimator Steve B. was kind, courteous and very professional. It was truly a joy to do business with these people. Have not seen good customer service like this in a very long time.
GA - 725 Dekalb Industrial Way, Decatur - 5/9/17
Extremely fast service - definitely a pleased customer!
GA - 725 Dekalb Industrial Way, Decatur - 2/28/17
Brittany and management were great. I got a flat tire on Saturday and when AAA came by to repair it there was an issue removing the spare tire (which was new and had been replaced by Gerber in a collision last year) The staff arranged to have my truck towed to the shop and they replaced my flat with no cost for the towing or the repair although they found no fault on their end with the previous repairs. I appreciate them and I would recommend Gerber to anyone needing glass or window repair- I have had both.
GA - 725 Dekalb Industrial Way, Decatur - 2/20/17
From start to finish , Gerber Collision & Glass in Decatur, GA provided outstanding service. My service agent, Looren, is exceptional. She stayed on top of the communication and work 110%. I highly recommend this business for anyone's glass & collision repair.
GA - 725 Dekalb Industrial Way, Decatur - 2/16/17
Wow! I want to thank my estimator Brittany for the updates and for updating me as frequently as you did. Just wanted to give credit where its do. Have a great day.
GA - 725 Dekalb Industrial Way, Decatur - 2/15/17
Great experience. Fast turn around on my 2015 GMC Acadia. Thank you for your help.
GA - 725 Dekalb Industrial Way, Decatur - 1/30/17
This feedback is directed towards one individual at your business: Brittany P. I am very appreciative of the time she took to notify me of the status of my car repair: they came so frequently that I never had to worry about being updated and trusted that she would contact me when any changes had occurred. Additionally, she worked hard at making sure my best interests were represented with the insurance company we were dealing with as they were responsible for paying for the repairs. In the end, I felt like a valued customer and would recommend Gerber to anyone looking to find a reputable collision repair shop!
GA - 725 Dekalb Industrial Way, Decatur - 1/2/17
Great service. Completed the job on time and as promised.
GA - 725 Dekalb Industrial Way, Decatur - 12/12/16
Overall, great experience. Nicole was great. I appreciate the shop also taking a moment to clean my car and wash it. Thank you!
GA - 725 Dekalb Industrial Way, Decatur - 12/9/16
I rate you a five star .I am a second time customer for auto collision. I came back because, the service was great, fast and very friendly. I would recommend more customer to use your service. I was completely satisfied. This is to say very much.
GA - 725 Dekalb Industrial Way, Decatur - 11/9/16
Great customer service and body work. My car looks amazing.
GA - 725 Dekalb Industrial Way, Decatur - 10/28/16
Work was done speedily and looks great. Employees are friendly and know their business. I will be back.
GA - 725 Dekalb Industrial Way, Decatur - 10/20/16
Carlos is amazing. He gave me a call each step of the way to make sure I was up to date with the repairs to my vechicle. Excellent customer service.
GA - 725 Dekalb Industrial Way, Decatur - 10/11/16
Fantastic service, excellent work. Carlos was super effective and the frequent status updates on the work was appreciated. All staff I encountered were representing the Gerber name proudly and well. I hope I have no occasion to return, but if I do, I will certainly send my personal and friends business to Gerber. Thank you for making a stressful and inconvenient experience less of a hassle and more of a pleasant surprise!
GA - 725 Dekalb Industrial Way, Decatur - 9/30/16
Repair looks great. Carlos was very courteous and professional & kept us informed all along the process.
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