Decatur, GA - 725 Dekalb Industrial Way

GA - 725 Dekalb Industrial Way, Decatur - 3/4/20

I cannot say enough good things about the employees and service at the Decatur Gerber Auto Collision Center -- in particular Tony, the technician, and, Elisha, my rep. My Subaru looks as good as new; however, it continued to have a phantom high pitched noise that was hard to diagnose because it was not constant and seemed to have no rhyme or reason. Tony went above and beyond to finally locate the cause. They were both kind, warm and professional and did everything possible to assure my satisfaction.

Mary Frances w

GA - 725 Dekalb Industrial Way, Decatur - 4/25/19

Alicia was great. Quick estimate, helped me communicate with the company that hit my vehicle and got me scheduled and fixed up quickly.

Jordan C

GA - 725 Dekalb Industrial Way, Decatur - 2/6/19

Car feels and looks brand new. Great all around customer service!

Tyauna E

GA - 725 Dekalb Industrial Way, Decatur - 2/1/19

Great service. Van returned sooner than expected and was kept informed throughout the process.

Jayson N

GA - 725 Dekalb Industrial Way, Decatur - 11/15/18

Thursday, 11.15.2018 I cannot say enough nice things about the lovely staff at Gerber Collision and Glass Decatur, Georgia. Everyone one was incredibly nice and helpful to me. I delivered my Subaru to them on Monday, 11.12.2018. The receptionist called Enterprise to pick me up. Whilst I was removing items from my car to put into the Enterprise car, a very nice Gerber employee came out to my car and brought me the hot chocolate that I had left inside. It was raining and cold that day and she said she did not want me to have to go back inside to deliver my car key. She came outside to get the car key from me and to hand me my hot chocolate. How incredibly kind of her. What wonderul customer service. On Wednesday, 11.14.2018, at 12:30 pm, I received a phone call Gerber Collision advising me that my car was repaired and ready for pickup. I ... was surprised and pleased that my car was ready. Whomever did the actual repair work on my Subaru did a lovely job. You would never know that the car had ever sutained any damage. Please be advised that Gerber Collision and Glass Decatur is an amazing place to have your restored. The staff, the technicians, and the overall welcoming friendliness and helpfulness were so appreciated. Customer Service at its finest. read more

Enid S

GA - 725 Dekalb Industrial Way, Decatur - 10/18/18

The job was great. Dennis did awesome. My car looks brand new and I'm completely satisfied with Gerber collision work on my car. Thank you.

Sabrina R

GA - 725 Dekalb Industrial Way, Decatur - 8/8/18

Very pleased with the service provided by Gerber and Dennis C. I thought the price was fair, and Dennis kept me informed throughout the process and told me exactly what was going on.

Pam W

GA - 725 Dekalb Industrial Way, Decatur - 4/19/18

I am so relieved that I have a place to go in the future for my vehicle! The Lady Ms W. and the Mgr Mr C. was so helpful with me understanding my SUV hatch issue with rainwater. The integrity of the staff is worth while my driving extra miles next time I need a repair! Thank you...

Lorri M

GA - 725 Dekalb Industrial Way, Decatur - 3/30/18

I was very satisfied with the repairs that you guys made on my car thanks very much.

Jimmy S

GA - 725 Dekalb Industrial Way, Decatur - 3/8/18

I am very pleased with the services I received from Gerber Collision. I would definitely refer my friends/associates to them for help in getting their vehicle back on the road.

Alice B

GA - 725 Dekalb Industrial Way, Decatur - 2/27/18

Gerber Collision & Glass was great! Dennis was my estimator and he was very easy to work with. He was patient and kind and explained the process and what needed done. I got my car back 2 days early! It looks excellent, like nothing even happened! Very impressed with the service. Thank you!!

Tiffany T

GA - 725 Dekalb Industrial Way, Decatur - 2/16/18

I am so pleased with the repair I got from Gerber. It was done within the time frame given me and it looks absolutely perfect! Gerber is a very good place to do business.

Martha R

GA - 725 Dekalb Industrial Way, Decatur - 2/15/18

Cannot say enough good things about this place. Jeri' had me send her pictures of my car because they were so backed up, got me an estimate pretty quickly, which was entirely reasonable, and my car was fixed quickly. Really pleased.

Staci

GA - 725 Dekalb Industrial Way, Decatur - 2/11/18

Satisfactory repair. Alicia S. addressed my concerns. Great detailing job!

Thomas P

GA - 725 Dekalb Industrial Way, Decatur - 11/22/17

Outstanding customer service and attention to detail.

Mark F