Decatur, GA - 725 Dekalb Industrial Way

GA - 725 Dekalb Industrial Way, Decatur - 6/16/11

They kept the car until the job was done properly which I appreciate.

James P

GA - 725 Dekalb Industrial Way, Decatur - 5/20/11

Our 2004 Toyota Camry was extensively damaged by a metal object sticking out of the side of a pick-up truck . The damage extended from the front fender to the rear fender and required all the panels to be replaced in addition to the glass in the front window. The work was completed on time and looks beautiful. The paint matches the original perfectly and is guaranteed for any paint failure as long as we own the car.

Marilyn H

GA - 725 Dekalb Industrial Way, Decatur - 5/4/11

Great service!

Luisa B

GA - 725 Dekalb Industrial Way, Decatur - 4/12/11

The people at Gerber are just wonderful.They treated me very very nice. John Davidson, who took care of me was one of the nicest people, wish everyone was like him!!!

Ellen L

GA - 725 Dekalb Industrial Way, Decatur - 4/12/11

Received excellent service and a very high quality repair. Everything was easy (especially the integration with USAA). I would definitely recommend Gerber to my friends and colleagues.

Michael Z

GA - 725 Dekalb Industrial Way, Decatur - 4/12/11

John Davis, Gerber Collision, DeKalb Industrial Way in Decatur, Ga is an exceptional employee. As a retired Naval Officer and IBM manager, it was a pleasure to deal with a man who sets his own standards based upon his perception of himself. He is a rare, rare person and indivdual. He problem solved over and beyond any reasonable level of expectation. And to him it was ordinary.

Joe P

GA - 725 Dekalb Industrial Way, Decatur - 4/12/11

I was devastated with this accident. My truck is dear to my heart. I didn't think it would ever be the same. I was wrong. Gerber did such a nice job it looks better now than before. Thanks a ton for bringing my retirement sweetheart back to life!

Roger W

GA - 725 Dekalb Industrial Way, Decatur - 4/7/11

"Remember the song and movie,"Let's do it again?" Well this time Gerber of Decatur, did it again. A special thanks to Paul, John and a special cudo to Walt for making my making my life so much easier. Paul and John actually came to my home and immediately took care of my car. Perhaps you should make Decatur a training spot for new employee orientation, just to see how to treat customers. Finally, I'm recommending these guys for a raise, with the quality of work they provide couple with the hospitality "

Pocahontas B

GA - 725 Dekalb Industrial Way, Decatur - 3/28/11

I went to your shop on 18 March 2011 and found out that the Manager and Estimator that I had previously done business with and enjoyed very much were gone. I was pleased to find that I got the same great treatment from Estimator Laura K. Chapman. Laura took time with me and explained everything. All I can say is that she was great and made it a pleasure for me to be at your shop. Thank you Laura for your professionalism.

Francis M

GA - 725 Dekalb Industrial Way, Decatur - 3/28/11

Prior to entering the shop, I spoke with this individual on the phone and the conversation she and I had made me feel so comfortable that I couldn’t wait to meet her. You see, I have had an issue prior to my car being hit and this individual not only spoke to me with a caring heart but also shed light on my problem and made me see that, there is light at the end of the tunnel. I’m talking about Laura. She is a true asset to this organization. Once I met her, she immediately greeted me with a smile and a hug which was very much needed at the time; I can not say enough about this lady, she is a true gem. I would also like to thanks Walt and Lisa for their excellent care as well. I was called every Tuesday and Thursday and given an update on my vehicle, they were superb. When my car was ready for pick up, to my surprise, they took care of my ... rental car too because I had no ideal how I was going to return the vehicle without their help. Because I am a Disable Veteran, this save me so much time and relieved the stress of returning this vehicle. Lisa went one step above and helped me retrieved my belonging from the rental and placed them in my car, I was so grateful. As for my vehicle, the last time I saw it, it was in really bad shape and when I looked at it, I could not tell it was ever hit. These guys did such an outstanding job on restoring my vehicle until my family and friends thought, I purchased the same car again. I truly appreciate each and every one of your employees that took the time to care for my vehicle. YOU GUYS ROCK!!!!!! Finally, I would be ever so grateful if this email would be read in all employees’ meetings across the country to let them know this is the way it’s done in Georgia! This team needs to commended for their outstanding work, “WELL DONE” everybody. i think the work was completed at kennesaw, ga cobb parkway--cudos to these guys too! read more

Pocahontas B

GA - 725 Dekalb Industrial Way, Decatur - 3/18/11

Herb and the gang over at the Gerber location on Dekalb Industrial were a pleasure to work with. They talked me through every step of the process and exceeded my expectations. They even handled ordering and returning my rental car on site. I wish these guys could be my regular mechanics, but alas, the only opportunity I'll have to order their services again is if I'm in another fender-bender (and I hope that's not any time soon!).

Shannon N

GA - 725 Dekalb Industrial Way, Decatur - 2/24/11

Since the first moment, they were very attentive and helpful. I am very pleased with the results and service.

Claudia R

GA - 725 Dekalb Industrial Way, Decatur - 1/20/11

I have always had great customer service from Gerber Collision here in Decatur, and this time was no different. Walt Wheatley kept me informed daily of the status of the parts and then the repair. Couldn't have been more pleased (well, maybe if it were free or something!)

Norma B

GA - 725 Dekalb Industrial Way, Decatur - 1/19/11

Joey did a great job and Lisa was extremely helpful and friendly.

Karen H

GA - 725 Dekalb Industrial Way, Decatur - 1/3/11

My experience with Gerber was a pleasant one. Lisa and Walt were very professional and courteous. Thank You guys so much.

Annette W