Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 4/13/21
Joe was really nice and helpful. He kept me updated on when my Jeep would be ready to pick up.
IL - 6200 Berkshire Dr, Crystal Lake - 1/28/21
They did a wonderful job on my 2018 Toyota Camry. It looked like nothing ever happened and the car looked brand new. They even polished and waxed the entire vehicle. Excellent job Gerber in Crystal Lake IL!
IL - 6200 Berkshire Dr, Crystal Lake - 2/25/20
Robert and Kyle took great care of us!
IL - 6200 Berkshire Dr, Crystal Lake - 9/16/18
Jen was extremely knowledgeable and repair was completed under quoted time.
IL - 6200 Berkshire Dr, Crystal Lake - 8/2/18
Excellent work done on all cars I've brought in to Gerber Crystal Lake. Joe and everyone at Gerber were very thorough and detail oriented in all points of service, speed, and helping to show me different choices regarding what work should be covered under insurance versus what would not be. They're one of the few places where I was really confident I can count on leaving my Malibu or any other model in their hands and have it returned to me in new condition. Joe did a great job of explaining all the body work and puting things in perspective regarding the repairs needed.
IL - 6200 Berkshire Dr, Crystal Lake - 7/1/18
i got rear ended ouch 1 month after i had back surgery. when i got my car back it looked better than before the acident. Great job
IL - 6200 Berkshire Dr, Crystal Lake - 4/15/18
Excellent job. Suppose to be a 20-day repair but we got our car in 10 days. The car was restored to its original look (as if nothing happened). Joe did a fantastic job. So impressed will definitely recommend the place to our friends. The staff were friendly and helpful. All around, great experience.
IL - 6200 Berkshire Dr, Crystal Lake - 1/20/18
Everything was great.
IL - 6200 Berkshire Dr, Crystal Lake - 1/19/18
Gerber did a great job. Very good with the handling of the repairs and made sure it was done right. I have a new suspension on my front end of the car. Mark W. was straight forward and professional in our discussions even though it took a while to get my car back because they found concerns and problems beside what the damages were to my car I got frustrated but he always made me look at the situiation with a positive out come that the car would be like new when finished with the repairs.
IL - 6200 Berkshire Dr, Crystal Lake - 1/2/18
Everything was great! The work and personnel.
IL - 6200 Berkshire Dr, Crystal Lake - 12/16/17
Every one I dealt with was friendly and courteous. The work they did on my truck was flawless. I would have them do all my collision repair. Second time it's been there: Hail damage and the most recent Deer damage.
IL - 6200 Berkshire Dr, Crystal Lake - 11/28/17
Great staff treatment really reduced my stress level. the final look was brand new
IL - 6200 Berkshire Dr, Crystal Lake - 11/24/17
This shop is by far the most honest collision center. I have had three cars in this shop. Two of the repairs were small scratches from door dings on new cars. Not only did they repair these scratches, they did not charge me for the repairs because they were buffed out while I waited. I was willing to pay hundreds of dollars but these people were very honest and were more worried about customer satisfaction. If you need a collision shop try these guys I guarantee you will not be disappointed or treated unfairly.
IL - 6200 Berkshire Dr, Crystal Lake - 11/14/17
Exceptional service. The work done was more than I expected. The repair team went over and above by repairing and replacing items not related to the collision. Special thanks to Estimator Mark Wa. for his part in explaining work to be done and keeping posted on progress. I will recommend Gerber Collision.
IL - 6200 Berkshire Dr, Crystal Lake - 11/3/17
They did a great job on the body work, were professional and very polite, and my car was ready sooner than expected. We would DEFINITELY use them again!
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