Columbus, OH - 1046 Dublin Rd

OH - 1046 Dublin Rd, Columbus - 12/7/12

Dear Dan,I just wanted to drop you a note to tell you how appreciative I am of the great service that Ozzie and his staff gave me this week while my car was being serviced. I have used your company, True to Form, several times over the years and have always received excellent service. My car looks great! I am especially thankful for Ozzie expediting repair by weekend so I could have my own car again - I really was not comfortable in the rental car - of course he offered to arrange for another one - but I was capable of that if I really didn't want to drive it all weekend. So, he surprised me this afternoon w/my car. Thanks. Bonnie Wasson

Bonnie W

OH - 1046 Dublin Rd, Columbus - 12/6/12

Sounds good, thanks for your help - you guys do a great job and we're grateful for the partnership this has developed into!

Joel F

OH - 1046 Dublin Rd, Columbus - 12/4/12

Just a short note to commend you all for a job well done and to compliment you on your outstanding customer service! As you may recall, my family and I were on our way to Columbus, Ohio from Wilmington, DE when I hit a deer while driving my 2005 Town & Country mini van on Saturday November 3rd, 2012. Fortunately, none of us were hurt, but the van had some considerable front damage from the impact. No one likes to have an accident, but your prompt response to our needs helped make the situation more bearable. My van was serviced by you over the next almost 2 weeks and I picked it up on Friday November 16th. All seemed to be wonderful with the van until @ two days ago, when my “malfunction light” came on my dash and the van started making some unusual noises. After taking it to the local Chrysler dealer, it was found a valve not put in ... the bracket properly, had a hole rubbed in it by a belt. Once again, you proved your promise of “unconditional guarantee” on your work to be true. Very reluctantly, the local serviceman called you, Dan, to inform you of the problem. You said the repair would be covered under your warranty. When the Chrysler serviceman got off the phone, he smiled and said “You told me they were nice. They SURE were! I don’t think anyone around here would have been so pleasant!” So, needless to say, you have impressed several east coast residents. Your workmanship, your pride in your work, your caring and your customer service are something you all should be proud of! I hope I do not have a need for your services in the foreseeable future. However if the need did arise, or if anyone needed a recommendation, I can honestly say, I would wholeheartedly return to your shop. I regret I did not get everyone’s name. However, please know I am grateful to each of you for your part in getting us “up & running” as soon as you did. Happy Holidays to each of you, and best wishes for a happy healthy 2013! read more

Paula W

OH - 1046 Dublin Rd, Columbus - 10/8/12

My daughter was in a minor accident recently, but it rendered her left side rear-view mirror unusable and left a substantial dent in the door panel. After receiving the authorization from the other driver's insurance company to have it repaired, we decided on Gerber Collision in Columbus, OH, as they were #1 on the list of providers we received. While the list was based on distance from my daughter's residence, it turned out the Gerber Collision is #1. They provided very caring, efficient customer service and after they were done, it was impossible to tell that the car had been involved in an accident. Quality work + great customer service = Gerber Collision.

Bob H

OH - 1046 Dublin Rd, Columbus - 8/1/12

They are very helpful and accommodating. '

Satishi M

OH - 1046 Dublin Rd, Columbus - 7/17/12

Ozzie and the team did a fantastic job on my car-they were quick, and professional and my car looks great. Thank you so much-please acknowledge him!

Heather T

OH - 1046 Dublin Rd, Columbus - 5/17/12

'Great service! My car was done ahead of schedule!'

PAUL

OH - 1046 Dublin Rd, Columbus - 5/15/12

'Arrangements for repair and temporary transportation promptly handled.'

WAYNE

OH - 1046 Dublin Rd, Columbus - 5/1/12

'Very pleased with speed at which service was completed.'

CHRIS

OH - 1046 Dublin Rd, Columbus - 5/1/12

'Had trouble reaching someone to ask when my car was expected to be finished on the day that was given as the target date. Had to come to the office to inquire.'

HARRY

OH - 1046 Dublin Rd, Columbus - 4/27/12

'Quick and courteous.'

ERICH

OH - 1046 Dublin Rd, Columbus - 4/26/12

'Everyone was very kind I love how I was kept informed through the entire process AND my parents as well. From what I was hearing the process took slightly longer than other places but I attribute that to how bad of a condition the car was in when I brought it in. Thank you!'

SUSAN

OH - 1046 Dublin Rd, Columbus - 4/25/12

'car looks great!! thanks'

DAVID

OH - 1046 Dublin Rd, Columbus - 4/25/12

'Great and quick serivce. Thanks for everything!'

ANTHONY

OH - 1046 Dublin Rd, Columbus - 4/25/12

'car looks great!! thanks'

DAVID B