Clermont, FL - 12635 Hwy 27

FL - 12635 Hwy 27, Clermont - 6/11/18

Exceptional Customer Service! We had driven from Illinois to Florida for our summer vacation, and midway through our trip, our van was rear-ended on the highway. We were able to open the rear hatch, but there was enough damage that it would not close again. We wouldn't be able to make the 16 hour drive back to Illinois with the hatch partially open and we only had a few business days left before our departure. I knew I couldn't get a full repair done until I returned home, so I was hoping someone would be able to do enough metal work to get the hatch closed. After a quick Google search, I found the Gerber Collision & Glass located in Clermont, FL. I recognized the name from their presence in Illinois and gave them a call. It was late in the day, and I was hoping to get an assessment early the next morning. The woman who answered the ... phone understood our situation, and although there were no appointments available, she offered to have the manager look at it and talk with us when he got to the store about 8:30 AM. We pulled into Gerber about 8 AM and Hector R. greeted us right away. The first thing he did was ask if everyone was ok after our accident. He then let us know that his manager had already filled him in on our situation, and he dove right in to look at our van. He seemed confident that he would be able to help us out, and we were relieved. We had rented a van for the day to continue our vacation, and we were happily surprised when Hector called at 8:30 AM and told us that they already completed the metal work and the hatch safely closed so we could continue our vacation and make the trip home. When we picked up our van, I asked Hector what we owed for the repair and he just smiled, and said, "no charge, enjoy your vacation and stay safe". I was stunned and thanked him for his prompt work and attention. There were plenty of banged up cars in the parking lot at Gerber and I'm sure their workload was full before we called. I am impressed that they communicated our unique situation among their team and tackled the job quickly to help save our vacation. Thank you again to Hector and the rest of the Gerber Clermont team! read more

Michael G

FL - 12635 Hwy 27, Clermont - 6/7/18

I had a really good experience with Gerber! Hector was very helpful and updated me with the progress of my car and answered any questions I had. I would definitely recommend Gerber to a friend!

Megan R

FL - 12635 Hwy 27, Clermont - 6/6/18

Excellent experience, Derek kept us informed on progress of our Bumper Repair and repair time estimated was was accomplished two days ahead of schedule. Workmanship is excellent and our reception was perfect. Thanks for the wonderful experience

Joyce H

FL - 12635 Hwy 27, Clermont - 5/30/18

Excellent service and attention! Recommended 100%

Joseph Gregory G

FL - 12635 Hwy 27, Clermont - 5/27/18

These guys went above and beyond what I was expecting! After my car was hit I demanded all repairs be done by Gerber.

Phillip M

FL - 12635 Hwy 27, Clermont - 5/24/18

great job looks new again

terry l

FL - 12635 Hwy 27, Clermont - 5/22/18

Excellent work! Courteous staff. Not only did they fix what I did to the front of my car, they washed, waxed & vacuumed inside. I was thrilled!!! Thank you !!!! Thank you!!! Gerber Clermont Is the best!

Deborah L

FL - 12635 Hwy 27, Clermont - 5/18/18

Great work and I loved how clean my car was when I picked it up. Derek did a great job.

Susanne P

FL - 12635 Hwy 27, Clermont - 5/17/18

Great service!! Derek was very helpful in getting our car repaired quickly. Thank you

Thomas

FL - 12635 Hwy 27, Clermont - 5/15/18

Jack B. was wonderful! So was the receptionist. They did a flawless job and made a stressful situation much nicer. It was all handled very seamlessly and easily with Gerber, Geico and Enterprise car rental. Thanks so much!

Margaret H

FL - 12635 Hwy 27, Clermont - 5/11/18

Excellent customer service, repair looks perfect and I was picked up at my house.

Mark P

FL - 12635 Hwy 27, Clermont - 5/11/18

Mr. Derek H. and his crew did a wonderful job on the repairs to my car. I would recommend Gerber, if I hear of any family or friends that may need your service: Thank you

RICHARD S

FL - 12635 Hwy 27, Clermont - 5/10/18

I was treated wonderfully and repair work was superb. Excellent quality and the employees were wonderful. I will definitely go back and refer my friends to your facility. Thank you again for a great experience. I am not going to write to emails but we used your facility twice in a week for different vehicles and was extremely pleased. Thank you

Katrina L

FL - 12635 Hwy 27, Clermont - 5/2/18

The office receptionist Christina and Dave T. estimater were very professional and helpful answering all the questions I asked about the rebuild of my vehicle. I would most certainly recommend this Gerber facility to all my friends looking for a top notch repair auto shop.

Thomas P

FL - 12635 Hwy 27, Clermont - 5/1/18

Totally professional operation

Janes D