Chicago, IL - 5948 N Northwest Hwy
IL - 5948 N Northwest Hwy, Chicago - 5/5/11
I have to tell I am not a good driver. I have been in 2 accidents this year and both times I have used your body shop to fix my car. I have to say that I have never had such service in my life. I was picked up and driven home the first time ..My car was cleaned inside and out. I had some damage that wasn't part of the insurance claim you guys fixed that to at no charge to me. I LOVE GERBER!!!!! I wish you guys did other things like dry cleaning or ran a chain of grocery stores because know one gives customer service like you.I LOVE GERBER!!!!!! THANKS John & Andi ! You have my business for life and the way I drive I'm gonna need ya!
IL - 5948 N Northwest Hwy, Chicago - 5/4/11
I had backed into a parked car at the local community center. It belonged to an 84 year old widow. Naturally I helped her get estimates and transported her back and forth for the minor repair, as total cost was less than my deductible. I scuffed my bumper in the process, but no repairwork was needed. They offered to buff out my scuff marks when we dropped off the other car for repair. Took about 5 mins and my car looks good as new! Thank you Gerber (Andi)!! You truly delighted a customer today and that is excellent customer service!!
IL - 5948 N Northwest Hwy, Chicago - 5/2/11
They made the experience painless. I work out of town with my car a lot and they were more than willing to work with my schedule. I was very happy with the work and have gone back for another simple "oops" since.
IL - 5948 N Northwest Hwy, Chicago - 4/30/11
Thank you for all your help repairing my window and mirror. Service was very friendly. Andi was extremely helpful explaining and delivered prompt service.
IL - 5948 N Northwest Hwy, Chicago - 4/15/11
The service and people at this location was fantastic!
IL - 5948 N Northwest Hwy, Chicago - 4/14/11
Gerber did an excellent job on repairing my car and the work was done in a timely manner.
IL - 5948 N Northwest Hwy, Chicago - 4/12/11
I had a wonderful experience with great customer service from the Chicago/Illinois Northwest Highway location. Everything was completed in a timely fashion and done to my satisfaction. The internal staff was fabulous! Definitely try out this location for extreme customer satisfaction!
IL - 5948 N Northwest Hwy, Chicago - 4/12/11
Fast work! Andi was very courteous and polite. Car looks new again!
IL - 5948 N Northwest Hwy, Chicago - 4/6/11
Had a great experience with the Gerber receptionist and body man. Car looks terrific.
IL - 5948 N Northwest Hwy, Chicago - 4/6/11
Gerber was great! They fixed the cable release in my Kia Sportage so fast. They are very professional and I would go there again.
IL - 5948 N Northwest Hwy, Chicago - 4/1/11
Professional & thorough Sales Staff; car collision repair excellent.
IL - 5948 N Northwest Hwy, Chicago - 3/31/11
My 2000 Ford Ranger was in for repair due to getting rear-ended. Gerber did a great job. Gave me a rental for the three day period, and did a great job on the repair.
IL - 5948 N Northwest Hwy, Chicago - 3/31/11
I had an amazing experience with Gerber. Considering the circumstances that brought my vehicle in, it was involved with a hit and run, they made it a little more bearable. The work they did was flawless, and it was done in a short amount of time. The car was given back when promised. I am very satisfied with Gerber and if I ever need work done again I will definitely come back!!! Thanks so much!
IL - 5948 N Northwest Hwy, Chicago - 3/30/11
HAVING HAIL DAMAGE AND TAKING MY CAR INTO GERBER COLLISION WAS ONE OF THE BEST EXPERIENCES OF MY LIFE. NOT ONLY WERE THEY COURTIOUS BUT FAST ALSO. I WOULD RECOMMEND THEM TO EVERYONE.
IL - 5948 N Northwest Hwy, Chicago - 3/30/11
Not only were the repairs done in a timely and professional manner, the staff was simply outstanding--friendly, caring and the best at customer service. Being disrupted by a car accident is tough--Gerber makes it easier.
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