Chicago, IL - 3029 N Kedzie Ave
IL - 3029 N Kedzie Ave, Chicago - 8/15/17
Rachel was really great. She was very honest and contacted me anytime something changed with my car. She made sure that I understood everything and made me feel very comfortable leaving my car with them. The mechanics did a great job, it feels and sounds good and I really appreciate them
IL - 3029 N Kedzie Ave, Chicago - 7/24/17
Probably the best experience I've had at a mechanic/body shop. Period. Excellent customer service by Rachel and Marci! Perfect communication! I've already recommended Gerber to others.
IL - 3029 N Kedzie Ave, Chicago - 6/24/17
Everyone at this facility including the enterprise reps were truly great to work with!!!! Everyone had great attitudes and energy every single time I was there or dealing with something over the phone. Racheal was a real pleasure and really made sure that my car was taken care it and safe to drive!! I am extremely happy I choose this facility for my family and I because it really did make the entire process smooth and simple!! Thanks again Gerber Team on Kedzie in Chicago!!!!
IL - 3029 N Kedzie Ave, Chicago - 6/19/17
This office location and its team were super, responsive, customer focused. I cannot say enough about them. Although they were assessing a problem I was having which was warranty work done by another body repair shop in Alexandria, Virginia they treated the situation as if they were responsible for the issue. Fortunately, the problem/issue turned out to be minor and they fixed/resolved the matter in coordination with the original body shop in Virginia who did the work and got me on my way with no charge. I highly recommend these guys...what professionalism should be like.
IL - 3029 N Kedzie Ave, Chicago - 6/7/17
Customer Service was great and superb caring. Great customer communications as to informing customer of problems, progress and when the car would be finished with the repairs.
IL - 3029 N Kedzie Ave, Chicago - 3/14/17
Jackie was extremely helpful and the process was very easy! Another thing I appreciated was that she kept me updated on the repairs and when my vehicle would be ready! I would definitely recommend Gerber Collision to my friends and family!
IL - 3029 N Kedzie Ave, Chicago - 1/31/17
I went in there with high hopes and was not disappointed. Rachael and Marcy were absolutely lovely and professional every step of the way. I received detailed updates twice a week from Rachel on the costs and the progress of the repairs, which really put my mind at ease. Though I hope I don't need it, this location has definitely earned a customer for life.
IL - 3029 N Kedzie Ave, Chicago - 12/9/16
Having to deal with a crashed car is never fun. Between Gerber and Enterprise, they both made it pretty painless. Everyone I dealt with was friendly and helpful. They kept me up to date and got my car back to me earlier than expected.
IL - 3029 N Kedzie Ave, Chicago - 9/14/16
Absolutely would recommend Gerber Collision & Glass on Kedzie in Chicago to anyone looking for auto repairs. They were super professional and friendly, and my vehicle looks as good as new after a minor accident. Received my vehicle back within a timely fashion, and Karl was incredibly helpful and communicative. The entire process was painless, considering accidents and repairs are a pain to deal with.
IL - 3029 N Kedzie Ave, Chicago - 7/8/16
I can't begin to say what a wonderful experience I have had working with Gerber. They went far beyond what I expected. All I could say was thank God for them. I am so very satisfied with their customer service and the awesome work they did on my car. I will recommend to all my family, friends and strangers whenever I have a chance. Will use them again if ever needed!
IL - 3029 N Kedzie Ave, Chicago - 5/14/16
I was very satisfied with the work done on my car. I was very happy to get my car sooner than estimated by Gerber.
IL - 3029 N Kedzie Ave, Chicago - 5/9/16
Great body work.
IL - 3029 N Kedzie Ave, Chicago - 4/18/16
Work was done quickly and well.
IL - 3029 N Kedzie Ave, Chicago - 3/28/16
I would give your Company 10 stars as Dina & Fijjardo have an excellent work ethic & made sure I was taken care of. Constant updates Fijjardo went out his way to buff a pot that was missed & even refused my tip. He was very professional & came across as a nice honest worker.B/C of them I would recommend my friends & relatives to this body shop.
IL - 3029 N Kedzie Ave, Chicago - 3/8/16
I just wanted to give kudos to Karl! He was so professional when he approached me and took care of me instantly! I would definitely recommend this place and him for future reference!!! Thank you Karl.
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