Buffalo Grove, IL - 20445 Milwaukee Ave
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/17/15
Everything was perfect...attention to detail, accessibility of the person who oversaw the job, and delivery of an impeccable repair. Mark did a great job, and even the gentleman who delivered the car to me at the end of the repair remarked, "You have a very nice car" which made my day. All in all - a pleasure to work with and I highly recommend Gerber and would ONLY take my car there if repairs were necessary.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/7/15
I am writing to notify you that I found your employee Mark S, Estimator (Buffalo Grove, Illinois) to be an exceptional employee of Gerber with great customer service skills and was very helpful to me when I brought in my Kia Sportage for repair. Mark was patient with me and answered all my questions. You should be proud to have such a great employee working at Gerber. If you have any questions, please feel to give me a call.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/31/15
I had a minor mishap where I scraped the bumper and a small part of the fender on my car. I brought it in for an estimate and was given 2 different options (buff only or buff and repaint). Being an older car, I decided to buff only and was quoted a very reasonable price. When I brought the car in, they buffed it within about 10 minutes of my arrival and it looked perfect! Then, they waived the cost of the repair since it had not taken much time! I couldn't believe how nice they were and how this was such positive customer service! They were great to work with! I will hopefully not need body work on my car for a long time, but if I do, I would definitely bring it back to this location! Thanks so much to the people who work at the Buffalo Grove Gerber!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/17/15
Went in to have them check for body work because I was hit by an uninsured driver. The cost was going to be more than the value of the car. Rather than try to convince me to spend the money they were able to do minor adjustment which stopped the door from scrapping. They didn't charge me a cent! Outstanding customer service! Trustworthy! Never saw a place try to save you money rather than make a sale!!!! Highly recommend them for everything!!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/16/15
I received competent, courteous, efficient, timely repair for just a small item at a very affordable price. Mark was a pleasure to work with. In and out in less than 15 min. Thanks to all who reflected how well you treat your customers.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/8/15
Mark was exceptional in both his service and generosity. The repairs were also exceptional and unexpectedly, my car was thoroughly cleaned inside and out. What a pleasant surprise! I would recommend Gerber to anyone.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/2/15
Everyone at Gerber was a pleasure to deal with, from the first time I called to the time when I picked up my car. They went above and beyond to show great customer service. I will recommend them to anyone who needs auto body work.
IL - 20445 Milwaukee Ave, Buffalo Grove - 6/17/15
At first they got the wrong part-but that same day they got the correct part and I was able to get it fixed that same day
IL - 20445 Milwaukee Ave, Buffalo Grove - 6/11/15
Done on time and very well. Thanks.
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/21/15
Great service.
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/21/15
Speedy and courtesy service. Kept me informed and great service. Always on my side. Thanks to Cindy!!!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/19/15
Excellent service! I came to Gerber to have a couple scratches on my car looked at. I worked with Mark, and he was excellent. Rather than try and paint the car he recommended we try and buff out the scratches. It worked and looks great! I would definitely recommend Gerber to a friend!
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/15/15
Best service ever! Great employees not lip service REAL service will recommend to everyone !!!! Thank you Cindy and Ana for all your help!!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 4/17/15
Can't say enough good about Mark S. and the team at this location. Most helpful with a difficult older model muscle car that needed replacement parts that were hard to find. They were relentless, and productive, and did an excellent job getting our car in excellent condition. Thank you for a job more than well done.
IL - 20445 Milwaukee Ave, Buffalo Grove - 3/29/15
I needed some help with re-attaching my front bumper; Cindy from Gerber assisted me and in no time was out the door with my car fixed. I recommend Gerber highly for any car repairs.
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