Brunswick, OH - 2000 Pearl Rd
OH - 2000 Pearl Rd, Brunswick - 8/18/23
I would never take my car to any other collision and glass company. Gerber not only does five star work.( I've had my jeep there three times.) they are efficient, friendly, personable, and keeps you up-to-date on what's going on and how the repairs are going. They also will have a rental for you if you need it. And the work is done on time. They work very well with my insurance company. I have absolutely no issues when I pick my car up. They definitely are the best.!
OH - 2000 Pearl Rd, Brunswick - 8/17/23
from initial contact with Gerber rep for estimate to completion of work was 3 days. Work was excellent and they handled all contact with insurance company. Can't ask for better customer care than that. Wish all companies handled business like they do
OH - 2000 Pearl Rd, Brunswick - 7/18/23
Could not be more pleased with the repair to my "baby" a 2012 Scion IQ. She looked showroom spectular when Gerber finished the repairs after the accident! I was very concerned since since these cars are no longer made & was not sure if Gerber could find the parts needed for repair. They kepted me updated via text on progress of repairs & date of pickup. Gerber even cleaned the inside of my car! Wow, never expected that! I pray she never suffers another accident but if she does, I know where I will go again. Much thanks, Gerber Collision!
OH - 2000 Pearl Rd, Brunswick - 7/6/23
There seemed to be some going back and forth with the Erie Insurance for the estimate, they said they didn't get it. It was eventually all taken care of. I appreciate my car being fixed, and was grateful for the cleaning you did as well. Thank you.
OH - 2000 Pearl Rd, Brunswick - 6/5/23
This was my first experience dealing with insurance and getting repairs. Jackie, Sarah and Nick all took the time to walk me through what needed to be done and kept me updated with how the repairs were going. My truck was completed days ahead of schedule. The repairs looked seamless and everything was clean! I couldn't have hoped for a better experience. Thank you!
OH - 2000 Pearl Rd, Brunswick - 5/4/23
This place is the best. From top to bottom they covered everything. Car was cleaner and nicer then when we dropped off. Excellent work. Would definitely recommend!!
OH - 2000 Pearl Rd, Brunswick - 3/12/23
Gerber is awesome from the time I brought my car into the shop for an estimate to the time I brought the car in to be fixed to the time I picked the car up from being fixed. All of the personnel working there are very nice and are very knowledgeable.
OH - 2000 Pearl Rd, Brunswick - 2/17/23
Car perfectly repaired and was done ahead of schedule. They worked out the rental for me.
OH - 2000 Pearl Rd, Brunswick - 7/23/22
I hit a raccoon. Damage didn't look bad but the car started dripping fluid. Gerber put my car to the front of the list rather than having to wait a couple weeks for it to be worked on. Gerber did a great repair job. They kept in constant contact (via texting and phone calls) with me throughout the entire job. Thanks Sarah and Jackie for keeping me informed. I will definitely recommend Gerber.
OH - 2000 Pearl Rd, Brunswick - 4/27/22
My car had a hefty amount of damages done to it from an accident I was unfortunately involved it from being rear ended. I have gone to gerber collision in the past and was happy with my experience so I went back to them again. They had my car done 4 days earlier then expected (I was a little nervous on that wondering if it was done the right way) and WOW. I was blown away when I picked my car up at how good it looks. I also love that they send you text messages updating you on the status of your vehicle, like pretty much every move so that you know what is going on the entire time they have your vehicle. I could not recommend this place enough. Thank you for your excellent customer services and a as always phenomenal job done to my car!
OH - 2000 Pearl Rd, Brunswick - 2/7/22
Our truck was in an accident and it felt like pulling teeth dealing with the tow and the insurance company just to get the vehicle there for an estimate. Jackie has been such a gem, going above and beyond. She has validated our frustration and has shown nothing but compassion and solution based suggestions, and all of this before the car is even on their lot. If this is the level of quality and service that will be put into the repairs I am very grateful we chose Gerber.
OH - 2000 Pearl Rd, Brunswick - 12/30/21
Quick and professional service.. Car looks like new.
OH - 2000 Pearl Rd, Brunswick - 12/13/21
Team did a great job as always. I am a repeat customer and highly recommend them for any body or mechanical repair.
OH - 2000 Pearl Rd, Brunswick - 11/20/21
Honest assessment and feedback about what scratches were worth the repair. Quick turnaround.
OH - 2000 Pearl Rd, Brunswick - 9/28/21
Great service....incredibly friendly staff. Dropped car off on Monday evening....ready for pickup on Thursday. Repairs included front bumper and grill and A/C
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