Broken Arrow, OK - 701 W Freeport St
OK - 701 W Freeport St, Broken Arrow - 8/2/24
Excellent-courtesy, professionalism, "down-right" friendly, very organized, Kept me informed to repair status; delivery was a "plus"!!!!' Thanks.
OK - 701 W Freeport St, Broken Arrow - 7/12/24
Gerber knocked it out of the park! They made unfortunate mishap that wasn't are fault a little less inconvenient than it could've been at other body shops. I've used others in the past that that left a lot to be desired. Gerber was very professional through the whole process and they kept me up to date on the repair every step of the way. They were spot on with their estimate on completion. 10/10 would recommend Gerber!
OK - 701 W Freeport St, Broken Arrow - 6/30/24
You guys got my truck back in service one week ahead of schedule. All appears well!
OK - 701 W Freeport St, Broken Arrow - 5/14/24
Did the job fast and efficiently. Very customer friendly service.
OK - 701 W Freeport St, Broken Arrow - 1/12/24
Excellent repair job on my 2022 RAM 3500 drw. The service was reasonably quick, and the paint job was excellent. I had off to the guy who detailed the truck when the work was done that person did an excellent job.
OK - 701 W Freeport St, Broken Arrow - 8/16/23
Outstanding experience. My adjuster, Sam, gave me outstanding customer service, always followed up with me, answered my questions, gave me confidence that my repair would be done right and on time, and it was. Sam was professional, great communication skills, friendly and knowledgeable. And the same is true for the person at the front desk. She was able to answer all my questions when I came in, guided me thru the process, and demonstrated those same outstanding customer service, communication, and professionalism skills. Also, the collision specialists who worked on my car did a fabulous job, because my car looks like new. What a great experience. You have a great team here, and I will tell my friends about it.
OK - 701 W Freeport St, Broken Arrow - 3/28/23
Excellent Repair! AND Satisfaction Guaranteed. EVEN after 7 years! Gerber's at 701 W Freeport St in Broken Arrow, OK stands behind their lifetime warranty. I had my 2012 Toyota RAV4 repaired several times over the years due to my kids borrowing my car. I choose this location every time. Today was the first time that I returned about a collision repair from 2016. The latch has an issue and the bumper had a gap. I did not expect to have the repair done at no cost due to the length of time. But fix it, they DID! THANK YOU Dave for your excellent service, care, concern and desire for lifetime satisfaction! Christina and her office staff were exceptional in their care and attention to even the smallest detail. Dave, a round of applause for you, is definitely overdue. You even took the time to scuff out an recent abrasion (again from kids) ... read more
OK - 701 W Freeport St, Broken Arrow - 8/24/22
I just wanted to give a shoutout to Chris. Although my beetle isn't ready today, it will be tomorrow. He called to tell me it was ready, but he didn't like the way it looked so they're repainting it again. This Beetle is very special to me, and I sincerely appreciate his attention to detail. I know it will look brand new again. My thanks to all of you who took care of it for me. Thank you so much! See you tomorrow.
OK - 701 W Freeport St, Broken Arrow - 7/20/22
The truck looks fantastic! Everyone was so polite and helpful. Chris contacted me twice a week to keep me informed of progress and give me realistic expectations. They kept my insurance up to date too. They were also able to deliver before anticipated. I am so impressed with your service. Thank you, BA Team, your commitment to excellence in every detail is evident!
OK - 701 W Freeport St, Broken Arrow - 4/30/22
These guys walked me through the whole process. Chris kept in touch with me to let me know about changes and expectations. They met me before they opened to allow me to pick up my vehicle. Pictures don't really do the damage justice. New door, new quarter panel, dents pulled, scratches corrected and fresh paint on entire driver side.
OK - 701 W Freeport St, Broken Arrow - 11/2/21
They made the repair process easy and understandable. Went above and beyond by finishing my car earlier than expected. They have even helped me fix other issues with the paint job after the fact at no cost and no hassle.
OK - 701 W Freeport St, Broken Arrow - 10/28/21
Thanks for the Excellent Service.
OK - 701 W Freeport St, Broken Arrow - 9/10/21
Christina M, my estimator, was phenomenal. She did a great job in explaining what was going on and kept up updated as far as the status of the parts. Service was great despite the delay in obtaining parts. The cashier was also great. I was unaware of Gerber, but I will highly recommend you to friends.
OK - 701 W Freeport St, Broken Arrow - 8/27/21
Great communication on the status of the vehicle, and the repairs looked great.
OK - 701 W Freeport St, Broken Arrow - 8/1/21
Everything went smoothly and they did a wonderful job.
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