Aurora, IL - 1313 N Lake St
IL - 1313 N Lake St, Aurora - 2/17/24
Everyone was helpful and worked to get my car fixed as soon as possible. It took a little longer that I'd hoped, but it was the parts suppliers that were slow in their delivery. The car looks like nothing ever happened. Everyone was genuinely concerned with my satisfaction. Would I recommend them? Yep!
IL - 1313 N Lake St, Aurora - 11/16/23
Mitchell and Susie were so amazing. I got my car two weeks early - they even put vinyl trim on doors and cleaned it inside and out! Regular twice a week communication - I can't say enough about the service and streamlined flow between Farmers and Gerber and Enterprise soooo amazing !!!
IL - 1313 N Lake St, Aurora - 9/30/23
Car looked great
IL - 1313 N Lake St, Aurora - 8/7/23
If my initial experience today is any indication of what is to come, we will be incredibly happy. Eduardo was thorough, professional and very insightful. He gave me a detailed explanation of what we can expect and the work that needs to be done. He was amazing! Unfortunately, this type of experience is rare these days and not the norm. We will have all our work done here moving forward and that is a direct result of my interaction with Eduardo. You need to keep this guy and give him a raise!
IL - 1313 N Lake St, Aurora - 1/19/23
Gerber did a fantastic job in making my car look new again. They took the time to cover every detail and not shortcut anything. I was kept up to date every step of the way on the progress of the repairs and were very friendly and patient with me. Being that it was self-pay, they also did a great job on working with me on the price. Will definitely do business again.
IL - 1313 N Lake St, Aurora - 7/30/22
Very efficient repair process with excellent communication
IL - 1313 N Lake St, Aurora - 7/23/21
Great service. Only took 3 days. Very pleasant experience.
IL - 1313 N Lake St, Aurora - 2/16/21
All I can say is WoW i have known an been a long time satisfied customer of Rick E. he knows his job. well this is what happened last night during the horrible snow storm my whole windshield wiper arm broke basically making it near impossible to drive in this weather. Sent Rick a Message about my situation he knew I would be unable to make it to his location so he called a fellow Gerber Shop GM Ed that is located in my town and close to me. the two of them figured out a solution by working together as a team 2 managers working together to give a positive solution for the customer to get my car fixed Rick called ahead when I arrived Ed went above and beyond with outstanding customer service and problem solved Thank You Both for great service. And me back on the road Thank You Rick
IL - 1313 N Lake St, Aurora - 10/22/20
I´m very happy with your job, my car looks like new!. Cogratulations
IL - 1313 N Lake St, Aurora - 10/14/19
I very much appreciated the stellar job that Rick E. did on my car. It was a very simple repair although I was told by others that it would be more expensive. Rick was very honest and AWESOME.
IL - 1313 N Lake St, Aurora - 3/24/19
Quick, easy and very well done!
IL - 1313 N Lake St, Aurora - 10/12/18
My car looks amazing. Great work they do at Gerber. This is the second time they have done body work in my car and it looks amazing.
IL - 1313 N Lake St, Aurora - 5/1/18
Everyone I talked to were so friendly and able to answer all my questions. This process was very easy and my car looks brand new. I was surprised by the fact that they even vacuumed if out (it needed it lol) If needed I'll definitely be going back!! Thanks Guys!!
IL - 1313 N Lake St, Aurora - 2/9/18
Very friendly and professional staff. Did a thorough job of explaining the estimate and the repair was done exceptionally well. Staff provided me updates on progress of the repair. Will use again if the need arises.
IL - 1313 N Lake St, Aurora - 12/11/17
Estimating Process went smoothly. All work was done on time and my car looks like NEW ! Personnel were polite and professional. Great Experience !
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