Atlanta, GA - 589 Willow St
GA - 589 Willow St, Atlanta - 11/1/24
Not only would I not go anywhere else for repairs, I pull over when I see an accident and tell people that this is literally the only body shop they should go to. These guys are the silver lining of the accident experience. From the time you walk in the door til the time you pick up your perfectly repaired car, these guys are so far above any place I've been in my life. And I'm not young. I can't speak to all Gerber shops, but Willow St Atlanta has all of my business.
GA - 589 Willow St, Atlanta - 5/10/24
The customer service was outstanding. Ashley was a jewel. Her kindness and patience was beyond expectation. I highly recommend this business.
GA - 589 Willow St, Atlanta - 5/1/24
Customer service was awesome ??
GA - 589 Willow St, Atlanta - 4/30/24
Chip and all the staff were extremely professional, anything wrong they made it right. Car was ready when promised. Any minor issues were corrected on the spot. I don't write reviews unless I've had a bad experience. But I had to write one because they deserved it. If I didn't have insurance I would still come to Gerber . The best of the best!! If I could give them 20 stars I would. Keep up the good work Gerber!
GA - 589 Willow St, Atlanta - 4/10/24
Great customer service everything went smoothly. They kept in contact with me and the service didn't take long. Our car was ready on time as stated in our claim. Thank u so much Gerber. I already referred a friend.
GA - 589 Willow St, Atlanta - 3/5/24
Gerber did a great job repairing my car! I really appreciate their customer service. Michael even dropped me off at my office and picked me up when my car was ready. He also kept me up to date on the status of my car throughout the repair process. I dropped my car off on a Wednesday and it was ready the following Tuesday. It worked out perfectly since I went out of town on Friday after I dropped it off on Wednesday and got back Monday. I highly recommend Gerber Collision and will bring my car back here if I ever need any repairs done in the future. Thank you Gerber!
GA - 589 Willow St, Atlanta - 1/16/24
Excellent customer service - I received updates on my vehicle every Tuesday and Thursday, and my car was fixed faster than I was originally projected.
GA - 589 Willow St, Atlanta - 10/20/23
I am very pleased in everything they do. Excellent customer service and everyone had a pleasant attitude in a time of great stress for me.
GA - 589 Willow St, Atlanta - 10/1/23
Great customer service.
GA - 589 Willow St, Atlanta - 8/10/23
Jessica S was great very knowledgeable .great service
GA - 589 Willow St, Atlanta - 7/17/23
Awesome service.
GA - 589 Willow St, Atlanta - 10/12/22
They did an excellent job repairing the entire front bumper. My car was returned looking completely flawless where the damage was done. They also returned my car cleaner inside and out than when it was dropped off. Thanks!
GA - 589 Willow St, Atlanta - 4/29/22
Everyone was very nice and super helpful and kept me updated every step of the process
GA - 589 Willow St, Atlanta - 8/17/21
The manager Chip is very knowledgeable & understanding. We had a bit of miscommunication at first but he definitely made it right. This company always exceeds my expectations and always on point!!!
GA - 589 Willow St, Atlanta - 5/16/21
The Gerber Collision & Glass team in Atlanta/ Midtown were great. Quick, friendly, and efficient service. Definitely a plus!!! I really love my car and the shop made it look like new again
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