Ann Arbor, MI - 3345 Washtenaw Ave
MI - 3345 Washtenaw Ave, Ann Arbor - 10/16/19
My repair was excellently handled from the first phone call. The staff was incredibly professional and thorough throughout the entire repair process, and worked to get my vehicle back to me quickly. They also handled everything with my insurance company and rental car, making it super easy for me to have the repair work with my schedule. Brian in particular made sure I understood everything with the estimate and repair work, and was super friendly during the whole process. The reception staff was excellent and always on top of things as well. I would definitely recommend Gerber to friends and family. Thank you!
MI - 3345 Washtenaw Ave, Ann Arbor - 5/17/19
The staff at the location were great! They were patient with my questions and were relatively speedy with the repairs.
MI - 3345 Washtenaw Ave, Ann Arbor - 1/15/19
I want to thank you for the great service you gave to me after my accident. You were always in contact with me to update me on the car's status, and the work you did is perfect.
MI - 3345 Washtenaw Ave, Ann Arbor - 8/9/18
Great, helpful service. Everyone went out of there way to make all things go smoothly and my car now looks fabulous.
MI - 3345 Washtenaw Ave, Ann Arbor - 5/16/18
Amazing work and Amazing customer service!!! ******
MI - 3345 Washtenaw Ave, Ann Arbor - 2/5/18
Everyone did an outstanding job with my Hyundai Elantra. Bethany was very friendly and professional -she helped me very much. Also, the car was repaired very well. It looked brand new when I picked it up. I couldn't be happier.
MI - 3345 Washtenaw Ave, Ann Arbor - 12/26/17
Manager Will A. was really professional. He was polite, informative, and got the work done ahead of schedule. The body work itself looks great: Gerber did an excellent job of repairing the damage and the paint job was flawless.
MI - 3345 Washtenaw Ave, Ann Arbor - 11/18/17
Alex L. was Amazingly friendly and helpful. I had a couple of loose pieces from the front fender flapping so that I couldn't drive more than 20mph. with 45 minutes before close Alex secured the pieces with zip ties so that I could drive the weekend before getting an adjuster. thanks! what great service and great emplyee.
MI - 3345 Washtenaw Ave, Ann Arbor - 9/26/17
Brought my car in today for an estimate, it turned out that all my fender needed was to be re-positioned as it shifted slightly. Will A. (general manager), assisted me and offered to have it done for free! He was honest enough to tell me that I do not have to file an unnecessary claim. Service is exceptional! I highly recommend this place!
MI - 3345 Washtenaw Ave, Ann Arbor - 8/25/17
OUTSTANDING CUSTOMER SERVICE THANKS TO ALEX. REPAIRS LOOKS GREAT.
MI - 3345 Washtenaw Ave, Ann Arbor - 8/16/17
Very organized and professional. All employees listened thoughtfully at anything I had to say. Even the shuttle driver was a joy. 10/10 will refer to friends! Thanks for speeding up the process for my handicapped son. Much appreciated! :)
MI - 3345 Washtenaw Ave, Ann Arbor - 6/12/17
Very nice people Very professional
MI - 3345 Washtenaw Ave, Ann Arbor - 4/22/17
The repairs were quick and the whole process was made very simple for me. Thank you!
MI - 3345 Washtenaw Ave, Ann Arbor - 1/28/17
My car was returned to me after hitting several deer, cleanly washed, vacuumed, wiped down and pleasantly scented, early than quoted and with fantastic customer service from both receptionists, Jeremy and Billy. Thank you for sharing your Christmas cookies and making a potentially stressful week pretty darn pleasant!
MI - 3345 Washtenaw Ave, Ann Arbor - 12/23/16
Very professional. My car got smashed in a parking lot in a hit and run. I was very upset for a few months. Gerber fixed it looking like new !! Thank you sooo much.
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