Washington Feedback

WA - 6405 229th Ave SE, Issaquah - 1/12/24

What a great experience! I brought my car into Gerber to get an estimate on repairing my side passenger mirror on our 2022 Hyundai Tuscan, after getting a quote from the dealership of $1300 to replace the entire mirror. During the estimate, Josh the GM, said they could replace a few parts rather than having to replace the entire unit. The Parts Manager, Christian, kept me well informed on the cost of parts, as well. Not only did I not have to place a claim to my insurance, the total cost of the repair was 1/6th of the cost quoted from the dealership! Great job Gerber!

Jennifer

WA - 801 SW 148th St, Burien - 12/29/23

If you want very professional, high quality, efficient service, bring your vehicle to Gerber Collision & Glass.10's across the board! Thank you for excellent service.

April W

WA - 21101 Hwy 99 S, Lynnwood - 12/22/23

great service and friendly

Sui C

WA - 1318 W 2nd Ave, Spokane - 12/21/23

Outstanding work! Ryan was on top of things and was consistent in providing status updates throughout the process.

Ted S

WA - 11425 W Sunset Hwy, Airway Heights - 12/18/23

Scott E and team did an excellent job. Gerber company needs an electronic way to keep customers updated on progress. Make it easier on their teams to do their work and not get bothered with phone calls from customers. ( like me ) Scott and team are top notch and I thank them all for the nice job done.

Gary M

WA - 1124 Carpenter Rd SE, Lacey - 12/15/23

I had a minor fender-bender with my garage door. It caused some minor scuffing and dislodged a rear quarter panel. Michel K. was able to re-seat the quarter panel with a solid shove and remove most of the scuff at no charge saving me the $500 deductible on my collision insurance. I will certainly use Gerber if the need arises in the future.

Rich F

WA - 15128 Meridian E, Puyallup - 11/25/23

I took my Honda in for some body work after someone rear-ended my car. Two days later I got it back and they did an outstanding job repairing the damage. I couldn't tell that anyone had hit my car after they were done. Gerber even cleaned the inside and washed the outside of the vehicle before I picked it back up.

Brett H

WA - 9808 44th Ave NW, Gig Harbor - 11/24/23

Dustin was very thorough throughout the whole process. Very professional and knowledgeable. I would recommend him and Gerber 100% to anyone.

Marc C

WA - 21101 Hwy 99 S, Lynnwood - 11/8/23

Wonderful service, amazing. My car looks like a brand new car after the repair. I am completely satisfied with Gerber collision at Lynnwood -21101 Hwy 99 S. I will strongly recommend it to my friends.

Zhengjie Z

WA - 1318 W 2nd Ave, Spokane - 11/3/23

Great work, fast and thorough. Liked the text updates

Mark N

WA - 6211 W Okanogan Ave, Kennewick - 11/1/23

My estimator was Lilly , she was great since the beginning , she was so kind and explained to me the whole process , My vehicle is a total loss, I just appreciate all the effort and information , I am a nurse and she was always available for me (even when I called her after hours). I appreciate her kindness and I will come back if needed. Thank you Lilly Vargas .

Chelsea B

WA - 14955 NE 90th St, Redmond - 10/31/23

I had a very smooth and wonderful experience with Gerber Redmond WA. All staffs were very friendly, professional and helpful. Initial conversation, making appointment, damage estimate, vehicle drop off and pick up all went smoothly except I got an appointment after 3 months (called on April and got an appointment for August). Luckily, I did not get further damage on my vehicle. Besides, their service was appreciable. Thank you Gerber Redmond, WA team.

Sony

WA - 1490 Lumsden Rd, Port Orchard - 10/21/23

Service was outstanding! It took quite a while to get our vehicle back, supply chain issues you know, but when we did it was awesome. The vehicle was so clean, repairs were outstanding, Austin was just the best! We still have to go back for one more piece that is on back order, all part of the supply chain issue happening everywhere. We are confident Austin will call as soon as it arrives. Office personnel very courteous! Austin explained everything simply during the whole repair process. Totally recommend this location!

Winnie C

WA - 3014 E 55th Ave, Spokane - 10/20/23

Great job. Like new!

Ben S

WA - 9808 44th Ave NW, Gig Harbor - 10/19/23

The location was convenient, the personal I dealt with during my experience have been exceptional, the work needed was performed quickly, my truck looks great & they were extremely helpful with coordination of my need for a rental car. Thank you.

David L