Washington Feedback

WA - 821 Central Ave S, Kent - 11/26/16

A fair bid, excellent service (provided transportation to/from home), and the repair looks perfect. I was up against a deadline to get my car back and Gerber Collision in Kent met that deadline with two days to spare. Yay! Thank you!

Linda S

WA - 1318 W 2nd Ave, Spokane - 11/25/16

Had a great experience. Super easy to drop off. They even took my car to Firestone for its winter tires after they were done. Huge help. Went the extra mile. And everybody was super friendly.

Katrina H

WA - 1318 W 2nd Ave, Spokane - 11/22/16

I loved the fact that the communication/update to my car was real satisfying. Connection with the customer is essential.

Donna S

WA - 21101 Hwy 99 S, Lynnwood - 11/22/16

The service was completed on the same day and the staff was friendly and polite. The work exceeded my expectations. I would definitely go back again for any other repairs.

Erik W

WA - 14955 NE 90th St, Redmond - 11/16/16

Everyone was very professional and accommodating, and the car looks great.

Wendy S

WA - 821 Central Ave S, Kent - 11/16/16

I am 71 and this was my first experience with any kind of accident. When I came to you your professionalism in handling my concerns put me at ease. You had everything arranged with the work you would be doing, having a rental car, and keeping me on updated on the process. Thank you for making a rough experience easier to cope with.

Michael S

WA - 1318 W 2nd Ave, Spokane - 11/14/16

Super exceptional service - I dropped in unannounced and without an appointment to get an estimate and set up a time to come back for a bumper repair. I had my two daughters with me and was taken care of in 20min with a complete repair! I have never been treated that well at any auto repair shop and would recommend this place to anyone.

Jess H

WA - 2034 Moore St, Bellingham - 11/12/16

I found the staff at Gerber Collision/glass to be very professional . The staff kept me updated during the repair period and explained the work as it was progressing from start to completion.

Gerald B

WA - 1318 W 2nd Ave, Spokane - 11/12/16

Great customer service, work done professionally and car ready when promised

Alsia C

WA - 14810 Smokey Point Blvd, Marysville - 11/7/16

Wow! Julie P. had provided us a phenomenal customer service experience today. I came by today with my 3 kids for an estimate on our 4runner and everything worked out perfectly. She answered all my questions and provided a written estimate for my husband who couldn't be there. I am glad I came to this shop and was able to work with Julie. She made the process easy and was such a friendly person. Thanks!

Ngan B

WA - 21101 Hwy 99 S, Lynnwood - 11/5/16

Gerber Collision provided excellent service: respectful, professional, and thorough.

Debra M

WA - 1318 W 2nd Ave, Spokane - 11/4/16

Great job! Fast and professional.

Lynn K

WA - 14201 NE 190 St, Woodinville - 11/2/16

Excellent service, I am a repeat customer now (twice in two months).

Steve S

WA - 1318 W 2nd Ave, Spokane - 10/28/16

Wonderful service. I was rear ended the week I was moving across country. Gerber took my car Tuesday at 10 am and they were done Thursday at 1 pm! Wonderful service. Great communication throughout the process! They took a very stressful situation and made it a pleasure. Jeff is a great employee!!

Moira O

WA - 1318 W 2nd Ave, Spokane - 10/25/16

Excellent service and communication. Kept me in touch with progress, coordinated with my insurance and rental car companies. Timely and quality work done to repair my car. Thank you.

Diana N