Washington Feedback

WA - 1124 Carpenter Rd SE, Lacey - 9/21/18

My car had extensive damage to right side due to car vs deer collision. I picked up the car 9-20-2018 and the car appeared as if it had never had any damage. The inside had been wiped down and vacuumed. Great work! Pictures and recommendation posted on Facebook.

Harold W

WA - 3106 N Argonne Rd, Spokane Valley - 9/16/18

I live in Coeur d'Alene, ID so I took my Honda CRV to the Gerber's near my home. They were 2 weeks before they could even look at it. Fortunately they are a national company and said that they could call the other Gerber's in Spokane, WA to see if they could fit me in sooner. One day later I get a call from Michael from the Spokane Gerber's and he had it in for evaluation and getting all the parts needed for the repair. Michael called me every Tuesday and Thursday with an update. When my car was ready Michael drove my car to my home. My little Honda looked brand new! However it had a slight shutter at slow speed. Without any hesitation Michael took it back and resolved the issue. The battery needed replaced from the impact, but some software codes needed reset. Upon receiving my car back it looks and drive great. Michael and Gerber's was ... great. I hope to never need auto body work on a car again, but if I do, Gerber's is the only choice. Thank You. read more

Steve B

WA - 821 Central Ave S, Kent - 9/11/18

As I drove home from a late-night trip to Ikea last month, the driver behind me struck my car and it was totaled. My car was towed to Gerber ... with all the Ikea furniture still in the trunk! Because I had to leave town the next day, I couldn't retrieve my belongings from Gerber before the car was removed. I called and explained the situation to Tanya and she was extremely helpful. She took all the furniture out of the car, neatly boxed everything up, and labeled the boxes with my name. It was all there waiting for me when I arrived back in town. Thank you Tanya for saving me a lot of trouble!

Caitlin

WA - 4001 100th St SW, Lakewood - 9/9/18

Fast, friendly service! Excellent work!! Can't even tell auto body work was done. Gerber kept me updated on the progress of my vehicle, which was very much appreciated. I highly recommend Gerber Collision & Glass.

Teddy B

WA - 14810 Smokey Point Blvd, Marysville - 9/4/18

I reached out to Gerber Collision in Marysville WA. I talked to Christine! I had a specific request. Christine was so incredibly kind and helpful. Great customer service!. Over and above the call of duty. If and when (ouch) we need work done on our vehicles, we will definitely go to the Marysville WA. Gerber Collision repair. Thank you, Christine.

Michael F

WA - 8530 Cedarhome Dr, Stanwood - 8/30/18

Michelle and Don are outstanding!! Truck looks fantastic. And, best of all, beat their estimated completion date by one day! Yea!

Tom

WA - 2034 Moore St, Bellingham - 8/25/18

Good and prompt repair job. Courteous knowledgeable staff.

Paul J

WA - 2838 Black Lake Blvd SW, Tumwater - 8/24/18

You really went above and beyond my expectations and made my experience amazing.

Amber T

WA - 1970 S Burlington Blvd, Burlington - 8/24/18

Everybody was very helpful they kept me up-to-date help me with my rental car very very satisfied if I ever need repair again I will go there

Raymond F

WA - 1318 W 2nd Ave, Spokane - 8/22/18

We had a great experience with Daryll at Gerber Collision in downtown Spokane. Helpful, knowledgeable and good cutomer service overall.

Sabrina N

WA - 3441 Thorndyke Ave W, Seattle - 8/19/18

Second time using this location through insurance, staff is very helpful and friendly, never had a problem with the repairs. Thank you!

Payton B

WA - 14201 NE 190 St, Woodinville - 8/18/18

Never had a repair done so effortlessly and quickly! We worked mostly with Joshua L. and everything went very smoothly from getting an estimate, setting up appointment, dropping the car off and picking it up. Appreciated the constant communication and updates about what was happening with the vehicle every step of the way. Would highly recommend working with this company and will definitely be back if any future work is ever needed. The driver's side of the car looks as good as new. Great business and customer service!

Kit L

WA - 3014 E 55th Ave, Spokane - 8/16/18

Outstanding work. thought is would take 4 days was done in 2 days. job exceeded expectations..........

Ronald B

WA - 1627 E Francis Ave, Spokane - 8/16/18

Looked like new......it was new 3 weeks before the crash. They were all nice.

Richard B

WA - 365 Rainier Ave N, Renton - 8/13/18

As always they did excellent work on time. Staff is courteous and friendly. I've been there four times and never had any problems with their workmanship.

Steven W