South Carolina Feedback

SC - 7433 Broad River Rd, Irmo - 4/8/25

My Honda service dept., as well as my insurance carrier at State Farm referred me to Gerber Collision & Glass. The service I received from this business was not of this world! Very professional with outstanding customer service! State Farm claims explained to me I had chosen to take my vehicle to a certified business with extremely high standards. Gerber came highly recommended to me by my insurance carrier as well! I received a call the day before I returned, saying my vehicle was ready for pickup; several days early!!! When I returned I found my Honda, spotless inside & out! The snafu was like it never happened! I will refer my family & friends to Gerber!!! Thank you for an awesome experience!

Debra H

SC - 2945 Broad St, Sumter - 4/5/25

Ashley was awesome!! Everyone was so nice, helpful, friendly and attentive. The service was exceptional. My car looked like it did the first day I received it off the assembly line.

Tia B

SC - 4765 Sunset Blvd, Lexington - 4/2/25

Everyone we had contact with was friendly and professional. They answered all our questions and were available when we needed them. They pointed out possibilities for extra work that might be needed once their techs started. The car was not only repaired to our complete satisfaction, but it was done ahead of the estimated time for completion. They also cleaned the car inside and out. Overall it was a better experience than we hoped for. We would definitely use Gerber Collision again should the need arise!

Michael

SC - 4765 Sunset Blvd, Lexington - 4/1/25

The nicest people and the most understanding people I have ever used. I promise Waylon will come and visit you guys soon.

Linda G

SC - 2945 Broad St, Sumter - 4/1/25

Everything was handled in a professional manner and the car was completed early, spotless when I took possession and everything looked excellent. Staff was helpful and answered all questions and walked me through the repair. Thank you

Jim F

SC - 2945 Broad St, Sumter - 3/26/25

Very professional and nice employees who are well trained and knowledgeable about the work they do. Made my experience easy and pleasant.

Tami G

SC - 240 Feaster Rd, Greenville - 3/21/25

Great service start to finish. Handled everything perfectly even with the Insurance..

mitchell m

SC - 2945 Broad St, Sumter - 3/21/25

excellent service, repaired ahead of schedule, looks amazing, thank you!

james s

SC - 273 Riverchase Way, Lexington - 2/28/25

Did great work and on time. Chase S. provided great regular communication and worked late to get my car done on time. Very happy with service and outcome.

Edward M

SC - 805 NE Main St, Simpsonville - 2/28/25

Car looks great! Very happy with the job done. Thank you!

Michael O

SC - 1104 Atlas Rd, Columbia - 2/12/25

Excellent customer service and workmanship, you all went above and beyond. I am turning 64 years old this month and I have not seen this type of customer service in years but this company has made me smile, thank you. I WILL RECOMMEND THIS BUSINESS TO ALL.

John B

SC - 273 Riverchase Way, Lexington - 2/11/25

Awesome service. Thanks for keeping me updated on status of my vehicle. I would definitely recommend you.

Laura G

SC - 2821 Azalea Dr, North Charleston - 2/1/25

Everything under their control was professional and communication was good except during the unexpected closure for the snow. Glad they saved my bumper step and decorations.

Bruce E

SC - 4765 Sunset Blvd, Lexington - 1/31/25

My Pilot was returned to me a lot better than before it was wrecked. It looked like it just came off the showroom floor. I was informed of everything that was going on. I would highly recommend them for any automotive work you need.

Debra S

SC - 2945 Broad St, Sumter - 1/29/25

They were fast and professional. The customer service from the time I walked through the door was above and beyond what was expected although I had heard good things about them. The receptionist was kind pleasant and very helpful. Ashly was professional as she showed us, she did not only care about the truck but also, about us. It was not the usual work thank goodness for that, but they reassured us they could repair it and that they did. My truck looks brand new. Accidents happen and when they do you need someone who understand that. My case was different but i was treated like an everyday occurrence although I am sure that does not happen too often. I hope not. Not too many people park and come back and find your window shot out and your vehicle has bullet holes like it was in a war zone. Now it looks like it never went to battle not ... even a scratch. read more

William F