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Raleigh, NC - 2821 Capital Blvd
NC - 2821 Capital Blvd, Raleigh - 4/11/13
Mr. Frank Rochelle was very kind, attentive and informative to helping me having my auto repaired. Once I called him to set up a date to bring my 2004 Honda Accord in, he waisted no time in getting the part and having it fixed within 24 hours. I did not have to lease another auto. When I went to pick up my car, he explained to me about taking care of my auto from 30 days until the next 90 days. Once entering my auto, It was a nice surprise to see that my dash board had been cleaned (there has been pollen in the air), and the driver side of the floor had been vacuumed. Thank you, I am very satisfied with Gerber Collision, and I also recommended them to my friend, who backed in to my auto, Ms. Robbie Quick. Her insurance company sent the check and the damaged was paid for within 10 days. And she will probably have her bumper also painted at ... read more
NC - 2821 Capital Blvd, Raleigh - 4/3/13
I THINK THEY DID A REALLY GREAT JOB ON MY CAR AND GOT IT BACK TO ME QUICK CUSTOMER SERVICE WAS GREAT. THANKS
NC - 2821 Capital Blvd, Raleigh - 3/26/13
The insurance really really sucked and the fact that Gerber managed to get anything out of them amazed me. Dealt with Frank Rochelle was was amazing. he kept me informed, he was calm and very patient. I was very exasperated with the insurer but Frank calmy worked through it. Brittinay at reception also an asset to organization.
NC - 2821 Capital Blvd, Raleigh - 3/26/13
They were very helpful and friendly!
NC - 2821 Capital Blvd, Raleigh - 3/21/13
Wonderful service. My car has needed collision repairs twice recently and after the first repair i knew for future repairs where i would be taking my car. The staff is very friendly and helpful.
NC - 2821 Capital Blvd, Raleigh - 3/15/13
"Encounter was very professional and courteous. Even after the pick-up, I brought it back for an additional "buff-out" of an area, and t here was no hesitation on their part. I was very impressed with the overall level of service and work."
NC - 2821 Capital Blvd, Raleigh - 3/15/13
A great experience under not so great circumstances.
NC - 2821 Capital Blvd, Raleigh - 3/5/13
I was very impressed with Gerber, they were very professional and treated me very well. Great customer service!
NC - 2821 Capital Blvd, Raleigh - 3/2/13
Excellent service,complete repair, courteous communication
NC - 2821 Capital Blvd, Raleigh - 3/2/13
professional, accommodating, and speedy service
NC - 2821 Capital Blvd, Raleigh - 2/27/13
Top notch service overall. The repair was performed flawlessly and completed on time. I would highly recommend Gerber to my friends and colleagues.
NC - 2821 Capital Blvd, Raleigh - 2/25/13
I've never been in a car accident so I was nervous about which place to choose to fix my car and praying I wouldn't get cheated (being that I know nothing at all about cars). My car looks better than it did before the accident and the price was exactly what they estimated! I always hear horror stories about how people end up paying way more than the estimated price, but that wasn't the case here. They took the time to find out what was really wrong with my car, made an estimate that was less than 3 other estimates I had gotten, and they charged exactly what they estimated. The repair manager Darrell Ferguson gave me a lot of great advice about my car and the entire staff was very helpful. I'm just very satisfied for my experience with True2Form because it's hard to find customer service like this these days. I'll always recommend ... read more
NC - 2821 Capital Blvd, Raleigh - 2/21/13
Thought that the repairs were done to my satisfaction. Repairs were done in a timely manner.
NC - 2821 Capital Blvd, Raleigh - 2/14/13
The service was perfect just the same when it was the True To Form.
NC - 2821 Capital Blvd, Raleigh - 2/13/13
I was very pleased with the repair work that was done by Gerber Collision and Glass. The staff was very personable and I will definitely use them in the future if I need body repair work done.
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