Pelham, AL - 828 Co Rd 33
AL - 828 Co Rd 33, Pelham - 11/18/24
Gerber's Collision in Pelham is simply an outstanding company. I cannot say enough good things about the professionalism and personable nature of the staff nor about the excellent quality of their service. They are, indeed, meticulous in their work and timely in completing repairs. If "First Class" is what you want in an auto shop, then look no further than Gerber's.
AL - 828 Co Rd 33, Pelham - 5/10/24
I've never had good luck with mechanics or repair shops. These guys blew me away! They went above and beyond to accommodate my schedule, the repair time was minimal, and they kept me posted on where they were with the repair. I LOVE the texts and updates. I will recommend them to everyone I know!
AL - 828 Co Rd 33, Pelham - 11/9/23
I am in love with the customer service and care that I received at the location in Pelham. They took my truck right on in and had it done before the date they told me it would be done. They called me everyday with updates on the progress of my repairs. They even cleaned out the inside of my truck and I know it was messy, being a mom of 3 with every activity in the world to do!! I truly appreciate the quickness of my repairs and the great customer service I received at Gerber Collision in Pelham. Y'all are awesome and I will definitely be referring your company to everyone I know!!!
AL - 828 Co Rd 33, Pelham - 9/11/23
Great job! Love the communication keeping me informed twice a week by text or phone call!
AL - 828 Co Rd 33, Pelham - 8/16/23
Excellent service. The staff is professional and helpful. Highly recommend!
AL - 828 Co Rd 33, Pelham - 6/25/23
We got regular updates, easy to schedule, started and finished on time. Car looked great at the end... Washed and detailed... Great experience
AL - 828 Co Rd 33, Pelham - 5/17/23
We had pretty extensive damage due to hitting a deer. My insurance company suggested Gerber and I am so glad they did. Gerber handled the claim and did an excellent and timely repair. When I picked the car up, Coryghan explained everything they had done. He also said that when they ran the codes on my engine that my transmission code was alerted. This had nothing to do with the collision, but an internal Nissan problem. He suggested I take the car to the dealer and get them to run the code again. I did that very thing and low and behold, Nissan owned up to their problem and rebuilt my transmission at no cost to myself. I'm extremely grateful to Coryghan and the team at Gerber who thoroughly checked their work and brought issues to my attention. I would never have known about the transmission problem until I was on the side of the ... read more
AL - 828 Co Rd 33, Pelham - 2/16/23
Great service very happy
AL - 828 Co Rd 33, Pelham - 9/29/22
Everything was great! The communication was the thing I liked the most. If they were't going to have a part or car was not going to be ready they made sure that I was notified. The whole process was super easy with them, as this was my first accident I have ever had. They made sure I was completely satisfied! I highly recommend them for your auto body collision and glass needs. Thank you everyone at the Pelham location especially (John, Kayla, and Jamie).
AL - 828 Co Rd 33, Pelham - 9/25/22
Car looks great They kept me updated Jason and Kayla were very nice and very professional
AL - 828 Co Rd 33, Pelham - 7/15/22
Very pleased with the level of communication from the employees at this location. Every interaction I had was positive. A special thank you to Jamye, Kayla and Jason for being helpful and clear about the process.
AL - 828 Co Rd 33, Pelham - 10/21/21
Jaime the adjuster was kind and courteous and followed up with me on the time frame. They were even able to complete the repair ahead of schedule. When I scheduled to pick up my car they waited on me yo arrive before leaving for the day. Thanks so much.
AL - 828 Co Rd 33, Pelham - 8/20/21
Great service and work performed on my vehicle. Jason B is a credit to your organization!
AL - 828 Co Rd 33, Pelham - 2/12/20
My car looks good like when I first bought it. Everything was done in a timely manner and notifications of progress was right on time with when my car was completed and what was being done.
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