Oklahoma Feedback

OK - 11440 E 81st St N, Owasso - 5/23/12

just wanted to say best experience ever ,james shilling was not only professional,but friendly,kind and very helpful he had my vechicle back to me in record time 11/2 days that was in pressive an to be honest it looked better then when i bought it ,if thats even possibe since it was new. job well done .my friend had just got hit and james was the person i took her to and aswell to any one else that has situation that i know about. i truly hope your company knows what an asset james shiling is to your company/customers yours truly theresa deaton

theresa d

OK - 11440 E 81st St N, Owasso - 5/17/12

I had the most awesome experience in dealing with Gerber in Owasso. I had waited several days for my insurance company to call me back and when I finally got a hold of someone they gave me a couple of local options. I had recently heard an ad on the radio that I recall being a Gerber ad. So I decided to call Gerber first to see what my options were. Amy answered and since it was close to closing time and the estimator had a few folks left to see she said I would have to wait until morning. But after I explained my situation to her, she immediately said bring it on in, we'll make room for you tonight. Awesome! Then upon arrival, Jimmy promptly came to see the damages and after a chat on what was the protocol and company standards he explained everything in detail. He asked if I could leave the car at that time and said they could begin ... tearing it down to see the extent of the damage. He was so professional and courteous, even offering to get me into a rental so I could get to work Mon-Fri. Right then I knew I had chosen the right place. Jimmy called every few days to give me status updates and was very thorough explaining all the details and taking care of my worries. Even though the company standard is to quote a longer process time, which I totally understand the need for that, when Jimmy called to say it was ready one week prior to the estimated date, I was elated. Ray did a wonderful job explaining all the finish details and was super at making sure I treated the fresh paint the right way. I have been telling everyone at work and family members about how great my experiences have been during all this. I hope that you will do the right thing and show your team that they are the backbone of your company and reward your staff for such an outstanding job they have all done. Hopefully I won't need the services in the future, but if so, you will have a very loyal customer in me. Many thanks again for a job well done! read more

Jamie P

OK - 407 W 5th St, Claremore - 5/14/12

They did a wonderful job with fixing my car. Andy kept me up to date on the repairs. He even took the time to show me what parts they had to replace. I will use them again if i need to and will recommend them to other people.

amy h

OK - 701 W Freeport St, Broken Arrow - 5/1/12

Everyone was courteous and helpful. The young lady at the front desk was especially friendly yet professional. The repair was done at the estimated cost. I had a positive experience and will use this business again if I need bodywork!

Lisa K

OK - 11440 E 81st St N, Owasso - 4/30/12

An absolutely great experience. I found James Shilling to be professional and was exceptional to work with on my collision repair. The repair on my car was completed ahead of schedule and looked great. I would highly recommend Gerber again.

Joe G

OK - 11440 E 81st St N, Owasso - 4/25/12

i've had work done here before and james took care of me and car very well .so when i called him because i didnt know who around could do it for me and when he said that they could do it i brought it that got on it and had it back to me quick and a lot cheaper than what the dealer had qouted me...will use again without adout

Elijah L

OK - 11440 E 81st St N, Owasso - 4/25/12

Perfect Service. James Shilling was very professional, kept me informed on what was going on with the repairs on my car. I would highly recommend Gerber Collision to any of my friends.

Deborah P

OK - 11440 E 81st St N, Owasso - 4/25/12

went in for something small that two other body shops told me to find somebody else to do the work.when i walked in james took care of me right away and ordered the part i need i came back in 3 days when it came in and i could not be happier...thank you james and the rest of the store people.while i was drink the free coffee everone that came in the office were really nice to me ....thank you

Delbert H

OK - 11440 E 81st St N, Owasso - 4/19/12

I am very impressed with the work performed by Gerber Collision & Glass on my Dodge Dakota. The work was completed within the time promised and everyone at the shop was friendly and professional. When I picked up my truck, I was very pleased to find that it had been washed and cleaned up. Even the wheels were sparkling! These guys are SUPER, and I highly recommend them for collision repair. Barry Hughes Owasso OK

Barry H

OK - 701 W Freeport St, Broken Arrow - 4/12/12

Damaged the finish on my Rav while cleaning it. The personnel at Gerber were attentive, friendly, and didn't laugh when I told them what I had done. My vehicle was taken in in a timely fashion, ready when promised, and repair cost exactly as quoted. The work was above and beyond my expectations as they took the time to detail my car and literally made it look as good as new. It was a very pleasant and professional experience. I highly this crew at any time for any service.

Debra K

OK - 11440 E 81st St N, Owasso - 3/21/12

They did a great job and worked with me to get the window replaced quickly. I booked an appointment online and was later called and told to call the Owasso office to schedule an appointment. There was confusion because they were looking for my appointment but there was none, Everything was worked out when I stopped by their office, but I think if they had been informed by the main office that I was going to call there would have been less confusion.

Daniel M. G

OK - 11440 E 81st St N, Owasso - 3/10/12

they were great this was the second time i've used them in the last year and both times has been just great service.annie at the front desk is always so nice.james has helped me both times i have been an and done great job...i felt bad because car van was dirty when i took it in but when i picked it up it looked great.the inside was clean aswell as the outside...i will use gerber again if i ever need there help again

Corene S

OK - 11440 E 81st St N, Owasso - 3/10/12

had my Jetta taken there when my niece wrecked it .i have progressive ins and the adjuster spoke very highly of them so i had it towed there...to bad for me it was a total and had to get another car but james at gerber made everything easy for me during the process..the anna was always very nice and kind on the phone when i call or came in.even though the other estimator was not handling my car when i came in he always asked how i was doing and i think his name was andy the boss was kind when i talked to him waiting on james...i hope i dont get in another wreck but if i do i will have my car taking to gerber in owasso..A CLASS PEOPLE AND SERVICE

danny m

OK - 407 W 5th St, Claremore - 3/8/12

This is my families second time dealing with Gerber. This time was fantastic. I got a phone call every other day. They were willing to work with me, and my schedule to get my car fixed. They picked me up, or had arrangements made to get me to Enterprise, or the bank, ironically. My car drives fantastic and it looks great. I would recommend Gerber to anyone, and will use them again!

Katrina B

OK - 11440 E 81st St N, Owasso - 3/3/12

This was a great team, fast, courteous and very professional..awesome job!!

Shane F