Ohio Feedback
OH - 9323 Blue Ash Rd, Blue Ash - 3/30/17
I just want to thank Mark A. and all the staff at Gerber for excellent job from the prompt service to the perfect body work, and the regular updates on the repair of my car. They took a traumatic experience and made it painless! Thank You!
OH - 3912 Youngstown Rd, Warren - 3/22/17
very good job better than new wife very happy/w repair thanks
OH - 5820 Shier Rings Rd, Dublin - 3/22/17
Gerber Collision of Dublin has exceeded my expectations. My repair was completed beautifully, within the time promised, and they worked efficiently with the insurance company. I returned to Gerber a second time for a quote on another issue. Drew took the time to clearly explain my options and kindly took steps to minimize the damage to my car. I will highly recommend Gerber Collision of Dublin.
OH - 5820 Shier Rings Rd, Dublin - 3/18/17
Gerber Collision and Glass did a great job on the repair of my Kia Optima! During the initial repair estimate, Drew was very thorough and knowledgeable. He found some needed repairs that I did not even notice, and clearly explained these to me. Drew also had a great sense of humor. After the repairs were approved by my insurance company, the insurance company was very slow to approve a couple of supplemental repairs that were needed. The slowness was the fault of the insurance company, not Gerber Collision and Glass. I spoke with Adam, at Gerber, who kept me posted as the supplemental repairs were approved. Adam was there as I picked up my car. I was very pleased with the looks of the repairs, was told exactly what was was done, and was given instructions on how long to wait before washing and waxing my car. Adam was also thorough in his ... read more
OH - 4624 Aicholtz Rd, Cincinnati - 3/18/17
Very well organized, from estimate detailing to delivery of the final product. Flawless fit & finish!
OH - 9323 Blue Ash Rd, Blue Ash - 3/17/17
You guys were great Excellent service Fast and easy right on time Very friendly Very happy with you guys Thanks and God bless ??
OH - 8090 Southern Blvd, Youngstown - 3/10/17
We are satisfied on the service that we received by Shawn at Gerber. Efficient, polite and keep us informed on our damaged car. It was somewhat comforting to have this good service after this terrible accident.
OH - 559 W Main St, Lebanon - 3/9/17
Personable and efficient staff, clear communications, updates by text while the work was being accomplished, finished sooner than expected with excellent results. Would recommend highly to my friends.
OH - 8003 Euclid Ave, Madeira - 3/9/17
Good experience.
OH - 5943 Mayfield Rd, Mayfield Heights - 3/2/17
outstanding- made everything very easy. Jon D. was great. I also handled an additional glass claim (thru my carrier Chubb) at the same time, which made things very easy for me.
OH - 8090 Southern Blvd, Youngstown - 3/2/17
Very friendly and super fast. No issues with them at all.
OH - 9323 Blue Ash Rd, Blue Ash - 3/1/17
I took my car to Gerber through my insurance and I am glad I did. They started the work on the same day they received my car. They kept me informed on how my car was coming along on a daily basis. My car was also completed a week before they said it would be done. The gentleman that helped me was named Rick. Great customer service. And my car looks great.
OH - 5943 Mayfield Rd, Mayfield Heights - 2/28/17
Brian was extremely courteous, has a wonderful knowledge of collision requirements/needs and was able to answer all of my questions. The work was performed promptly and as stated. Although I chose not to use a rental car (I reside close by), rides to/from were offered. This was appreciated. The fact that the inside and outside of my car received a thorough cleaning, was a real bonus! Would recommend Gerber Collision to friends/family any time.
OH - 4624 Aicholtz Rd, Cincinnati - 2/24/17
Repair was quick, fair priced, ahead of schedule and well done. People at this location are very nice.
OH - 9323 Blue Ash Rd, Blue Ash - 2/24/17
My experience with Gerber Collision was awesome! They really made the entire process easy and completely painless. I was very surprised and pleased with the genuine customer service (Rick and Patty especially), but even more blown away with Gerber going the extra mile to arrange the rental car and provide text updates. I was also very grateful for the super fast estimate and repair! I am a pregnant stay at home mom with a 2 year old and I can honestly say working with Gerber Collision was the easiest part of my week! If or when I ever need the services again, Gerber Collision will be my first call.
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